Garbage characters

Our application is using SMTP protocol with HTML format to send some
notification to users. One of our clients started to report that they are
getting the emails with some garbage characters. However, when it sent to us
it is OK. Below I added to emails received by us and them. As you see inj
their email there are "! " characters are added to the message.

The question: Is this problem of our application or their Email server? How
can it be solved?

THE EMAILS:
1. The email is received by us ):
From:
Sent: 03/05/2009 8:40 AM
To: ;
Subject: 100 PERCY ST feedback received

Feedback has been received. Details are below:

100 PERCY ST
BARRIE,
Presented By Lindsay Percy
Royal LePage First Contact Realty
Tel:

Date and Time of Showing Wednesday, March 04, 2009 1:00 PM to 1:30 PM
Showing Agent's Name Lindsay Percy
Showing Agent's Company Royal LePage First Contact Realty

What's your feedback on the price?
Excellent
At Market Value
Above Market Value


--------------------------------------------------------------------------------

General Comments?
The house was beautifully decorated, but small rooms. My client feels that
it is priced too high given the size and current market value.




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2. The email is received by them ):
From:
Date: Thu, 5 Mar 2009 08:40:14 -0500
To: ;
Subject: 100 PERCY ST feedback received


Feedback has been received. Details are below:

100 PERCY ST
BARRIE,
Presented By Lindsay Percy
Royal LePage First Contact Realty
Tel:

Date and Time of Showing Wednesday, March 04, 2009 1:00 PM to 1:30 PM
Showin! g Agent's Name Lindsay Percy
Showing Agent's Company Royal LePage First Contact Realty

What's your feedback on the price?
Excellent
At Market Value
Above Market Value


--------------------------------------------------------------------------------

General Comments?
The house was beautifu! lly decorated, but small rooms. My&nb! sp;clien t
feels that it is priced too high given the size and current market value.




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Not sure if this has anything to do with your problem; is your
application sending the HTML messages out with some encoding; if so,
what encoding?

Pavel Brokhman wrote:
Our application is using SMTP protocol with HTML format to send some
notification to users. One of our clients started to report that they are
getting the emails with some garbage characters. However, when it sent to us
it is OK. Below I added to emails received by us and them. As you see inj
their email there are "! " characters are added to the message.

The question: Is this problem of our application or their Email server? How
can it be solved?

snip