Difficulty in creating new folders in Outlook Express

Hi

I am trying to create a sub-folder under my Inbox. This is something I have
often done before. However when I click on "File" and "New Folder" etc the
little hourglass appears for a couple of seconds and disappears, but no new
folder is generated.

I had the problem some days ago. Then a few days later I tried it and it
worked!! Now it doesn't work again. Anybody any idea what's going on?

I am using Outlook Express 6 and a newly down-loaded version of IE7, if that
has any relevance.

David Robinson

I've down-graded to IE6 again and compacted my mail folders. But I still
cannot create a new folder anywhere in the hierarchy. I can still rename an
existing folder and move it to whereever else I want in the tree, but why
can't I make a new folder? I used to be able to!

David

"David Robinson" wrote in message
...
Hi

I am trying to create a sub-folder under my Inbox. This is something I
have
often done before. However when I click on "File" and "New Folder" etc
the
little hourglass appears for a couple of seconds and disappears, but no
new
folder is generated.

I had the problem some days ago. Then a few days later I tried it and it
worked!! Now it doesn't work again. Anybody any idea what's going on?

I am using Outlook Express 6 and a newly down-loaded version of IE7, if
that
has any relevance.

David Robinson

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

Tip: Use the MS newsserver to access this and other MS newsgroups:
news://msnews.microsoft.com

Accessing the MS newsgroups in Outlook Express Newsreader
http://www.microsoft.com/windowsxp/e...roupsetup.mspx

Setting up Outlook Express to access Microsoft newsgroups
http://www.michaelstevenstech.com/ou...snewreader.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


David Robinson wrote:
Hi

I am trying to create a sub-folder under my Inbox. This is something I
have
often done before. However when I click on "File" and "New Folder" etc
the
little hourglass appears for a couple of seconds and disappears, but no
new
folder is generated.

I had the problem some days ago. Then a few days later I tried it and it
worked!! Now it doesn't work again. Anybody any idea what's going on?

I am using Outlook Express 6 and a newly down-loaded version of IE7, if
that
has any relevance.

David Robinson

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"David Robinson" wrote in message
...
Hi

I am trying to create a sub-folder under my Inbox. This is something I
have
often done before. However when I click on "File" and "New Folder" etc
the
little hourglass appears for a couple of seconds and disappears, but no
new
folder is generated.

I had the problem some days ago. Then a few days later I tried it and it
worked!! Now it doesn't work again. Anybody any idea what's going on?

I am using Outlook Express 6 and a newly down-loaded version of IE7, if
that
has any relevance.

David Robinson

"David Robinson" wrote in message
...
Hi

I am trying to create a sub-folder under my Inbox. This is something I
have
often done before. However when I click on "File" and "New Folder" etc
the
little hourglass appears for a couple of seconds and disappears, but no
new
folder is generated.

I had the problem some days ago. Then a few days later I tried it and it
worked!! Now it doesn't work again. Anybody any idea what's going on?

I am using Outlook Express 6 and a newly down-loaded version of IE7, if
that
has any relevance.

David Robinson