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#1
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Hello.
I have a client who is still using old Office 2002/XP SP3 on his old Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and Office have all the latest updates from MS updates. He downloaded a Word docx file through Firefox v3.6 and was unable to open it due to an error: "This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?" I tried uninstalling and reinstalling "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from http://www.microsoft.com/downloads/d...3-C6BB74CD1466 &displaylang=en and redownloading Office 2007 updates from MS updates, but they did not help. I also saw http://support.microsoft.com/kb/926054 .... but that doesn't make sense because I was able to open this document on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft Office Compatibility Pack with all the latest updates. It did ask me to convert from Office 2007 (detected unlike my client's). Is there a bug/glitch or something with the converter with Office 2002/XP and/or Windows 2000 SP4? Thank you in advance. ![]() -- "Ladies and gentlemen, er, we've just lost the picture, but, uh, what we've seen speaks for itself. The Corvair spacecraft has been taken over--'conquered', if you will--by a master race of giant space ants. It's difficult to tell from this vantage point whether they will consume the captive earth men or merely enslave them. One thing is for certain, there is no stopping them; the ants will soon be here. And I, for one, welcome our new insect overlords. I'd like to remind them that as a trusted TV personality, I can be helpful in rounding up others to...toil in their underground sugar caves."--Kent Brockman in The Simpsons' Deep Space Homer (1F13) episode. /\___/\ / /\ /\ \ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links: http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#2
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Hi!
I am still trying to fix this, but I did find http://support.microsoft.com/kb/926054 ... but the workarounds do not exist in registry (do not see HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\) and gpedit.msc (can't find that Office2007Converters.adm file anywhere on the HDD). Has anyone run into this problem and fixed it? On 3/16/2010 11:42 PM PT, Ant typed: Hello. I have a client who is still using old Office 2002/XP SP3 on his old Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and Office have all the latest updates from MS updates. He downloaded a Word docx file through Firefox v3.6 and was unable to open it due to an error: "This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?" I tried uninstalling and reinstalling "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from http://www.microsoft.com/downloads/d...3-C6BB74CD1466 &displaylang=en and redownloading Office 2007 updates from MS updates, but they did not help. I also saw http://support.microsoft.com/kb/926054 ... but that doesn't make sense because I was able to open this document on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft Office Compatibility Pack with all the latest updates. It did ask me to convert from Office 2007 (detected unlike my client's). Is there a bug/glitch or something with the converter with Office 2002/XP and/or Windows 2000 SP4? Thank you in advance. ![]() -- "... Something wrong with the gun," he said. "But what if there is? They'll get it right again. And even if there's a delay, how can it alter the end? It's just men and ants. There's the ants builds their cities, live their lives, have wars, revolutions, until the men want them out of the way, and then they go out of the way. That's what we are now -- just ants. Only --" "Yes," "We're eatable ants..." --H.G. Wells' The War of the Worlds /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. |
#3
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![]() Please download the latest final version and stop using pre-release versions of any softwa http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en The above version requires: Windows 2000 Service Pack 4; Windows Server 2003; Windows Vista; Windows Vista Service Pack 1; Windows XP Service Pack 1; Windows XP Service Pack 2; Windows XP Service Pack 3. http://groups.google.co.uk/group/microsoft.public.office.setup/browse_thread/thread/f2cb120a1c870c4b# hth Ant wrote: Hi! I am still trying to fix this, but I did find http://support.microsoft.com/kb/926054 ... but the workarounds do not exist in registry (do not see HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\) and gpedit.msc (can't find that Office2007Converters.adm file anywhere on the HDD). Has anyone run into this problem and fixed it? On 3/16/2010 11:42 PM PT, Ant typed: Hello. I have a client who is still using old Office 2002/XP SP3 on his old Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and Office have all the latest updates from MS updates. He downloaded a Word docx file through Firefox v3.6 and was unable to open it due to an error: "This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?" I tried uninstalling and reinstalling "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from http://www.microsoft.com/downloads/d...3-C6BB74CD1466 &displaylang=en and redownloading Office 2007 updates from MS updates, but they did not help. I also saw http://support.microsoft.com/kb/926054 ... but that doesn't make sense because I was able to open this document on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft Office Compatibility Pack with all the latest updates. It did ask me to convert from Office 2007 (detected unlike my client's). Is there a bug/glitch or something with the converter with Office 2002/XP and/or Windows 2000 SP4? Thank you in advance. ![]() -- "... Something wrong with the gun," he said. "But what if there is? They'll get it right again. And even if there's a delay, how can it alter the end? It's just men and ants. There's the ants builds their cities, live their lives, have wars, revolutions, until the men want them out of the way, and then they go out of the way. That's what we are now -- just ants. Only --" "Yes," "We're eatable ants..." --H.G. Wells' The War of the Worlds /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD55ZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD55ZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD55ZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD55ZRA 2010. |
#4
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I did download that one. I even tried uninstalling and reinstalling it.
It did not help. My client gets all kinds of documents from his clients and friends. So it is hard to tell them that they are using prereleased Office versions. ![]() On 4/17/2010 3:08 PM PT, LD55ZRA typed: Please download the latest final version and stop using pre-release versions of any softwa http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en The above version requires: Windows 2000 Service Pack 4; Windows Server 2003; Windows Vista; Windows Vista Service Pack 1; Windows XP Service Pack 1; Windows XP Service Pack 2; Windows XP Service Pack 3. http://groups.google.co.uk/group/microsoft.public.office.setup/browse_thread/thread/f2cb120a1c870c4b# -- "... Ooh, we haven't done that in a long time. I love picnics. I'll bring my ant jar." --The Berenstain Bears (unknown episode) /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. |
#5
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Ant wrote:
I did download that one. I even tried uninstalling and reinstalling it. It did not help. My client gets all kinds of documents from his clients and friends. So it is hard to tell them that they are using prereleased Office versions. ![]() Well in that case it is time to tell them to reformat their HD and start afresh using latest versions because using pre-release versions or trial versions on a live production system is in my opinion a very bad idea. indeed. I can't use any other colorful language here because M$ is working hard censoring messages. Your client should reformat the HD, install windows again with SP3 if using XP or SP2 if using Vista. They don't need to install any other patches if they don't want to (Personally, I haven't installed any patches post SP3 of WindowsXP, or SP2 of Vista or SP2 of Office 2007). If they are using Windows 7 then they need to install about 142 patches to make it run relatively trouble free but it is still in beta IMHO until SP1 comes out. These pre-release versions and trial versions are never stable and that is why they are released for the public to test it out for M$ for free. If your client asks you to fix it for them then clearly you should wipe their system clean and install everything again. Make sure you back up their data and also ask them to give you all the CDs and serial numbers of their applications on that system. hth -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD55ZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD55ZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD55ZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD55ZRA 2010. |
#6
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On 4/17/2010 3:53 PM PT, LD55ZRA typed:
Well in that case it is time to tell them to reformat their HD and start afresh using latest versions because using pre-release versions or trial versions on a live production system is in my opinion a very bad idea. indeed. I can't use any other colorful language here because M$ is working hard censoring messages. Your client should reformat the HD, install windows again with SP3 if using XP or SP2 if using Vista. They don't need to install any other patches if they don't want to (Personally, I haven't installed any patches post SP3 of WindowsXP, or SP2 of Vista or SP2 of Office 2007). If they are using Windows 7 then they need to install about 142 patches to make it run relatively trouble free but it is still in beta IMHO until SP1 comes out. These pre-release versions and trial versions are never stable and that is why they are released for the public to test it out for M$ for free. If your client asks you to fix it for them then clearly you should wipe their system clean and install everything again. Make sure you back up their data and also ask them to give you all the CDs and serial numbers of their applications on that system. Yeah, that's great if it they were my clients but they're not. ![]() well, nothing I can do for now. I was able to open the problematic docx file in old MS Office 2000's Word 2000 SP3 with the same converter pack in an old XP Pro. SP3 machine. Then, I saved it as a Word 97 file format and resend to my client. It worked. Weird, eh? -- "Whenever I see an old lady slip and fall on a wet sidewalk, my first instinct is to laugh. But then I think, what if I was an ant, and she fell on me. Then it wouldn't seem quite so funny." --Saturday Night Live FAQ: Deep Thoughts /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. |
#7
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If the registry key doesn't exist - add it.
Either add it manually or save the following from Notepad as a text file called (say) patch.reg Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\Word\Security\FileOpenBlock] "Word12BetaFilesFromConverters"=dword:00000000 and merge it with the registry. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org "Ant" wrote in message ... Hi! I am still trying to fix this, but I did find http://support.microsoft.com/kb/926054 ... but the workarounds do not exist in registry (do not see HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\) and gpedit.msc (can't find that Office2007Converters.adm file anywhere on the HDD). Has anyone run into this problem and fixed it? On 3/16/2010 11:42 PM PT, Ant typed: Hello. I have a client who is still using old Office 2002/XP SP3 on his old Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and Office have all the latest updates from MS updates. He downloaded a Word docx file through Firefox v3.6 and was unable to open it due to an error: "This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?" I tried uninstalling and reinstalling "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from http://www.microsoft.com/downloads/d...3-C6BB74CD1466 &displaylang=en and redownloading Office 2007 updates from MS updates, but they did not help. I also saw http://support.microsoft.com/kb/926054 ... but that doesn't make sense because I was able to open this document on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft Office Compatibility Pack with all the latest updates. It did ask me to convert from Office 2007 (detected unlike my client's). Is there a bug/glitch or something with the converter with Office 2002/XP and/or Windows 2000 SP4? Thank you in advance. ![]() -- "... Something wrong with the gun," he said. "But what if there is? They'll get it right again. And even if there's a delay, how can it alter the end? It's just men and ants. There's the ants builds their cities, live their lives, have wars, revolutions, until the men want them out of the way, and then they go out of the way. That's what we are now -- just ants. Only --" "Yes," "We're eatable ants..." --H.G. Wells' The War of the Worlds /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. |
#8
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Thanks. I will try that next time I see him and his computer.
![]() On 4/17/2010 9:57 PM PT, Graham Mayor typed: If the registry key doesn't exist - add it. Either add it manually or save the following from Notepad as a text file called (say) patch.reg Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\Word\Security\FileOpenBlock] "Word12BetaFilesFromConverters"=dword:00000000 and merge it with the registry. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --Forrest Gump /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. |
#9
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Have you found a fix for this yet? I started having the same problem on our
Citrix/Terminal Server after applying Microsoft's April updates over the weekend. Last week everything worked correctly using Office XP (2002) with the Compatibility Pack installed and this week everyone just gets the "pre-release version..." message. I suspect therefore that it was one of the several patches Microsoft put out this month; but, prior to starting the removal process, I was wondering if anyone has pinpointed the fix yet? "Ant" wrote: Thanks. I will try that next time I see him and his computer. ![]() On 4/17/2010 9:57 PM PT, Graham Mayor typed: If the registry key doesn't exist - add it. Either add it manually or save the following from Notepad as a text file called (say) patch.reg Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\Word\Security\FileOpenBlock] "Word12BetaFilesFromConverters"=dword:00000000 and merge it with the registry. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --Forrest Gump /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) / /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net | |o o| | \ _ / If crediting, then use Ant nickname and AQFL URL/link. ( ) If e-mailing, then axe ANT from its address if needed. Ant is currently not listening to any songs on this computer. . |
#10
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No, I haven't and did not get a chance to try that registry file yet.
Curious. What type of machines are you using with these problems? Windows 2000 SP4? I keep both OS and Office updated with the latest patches from MS Updates. "Darrell" wrote: Have you found a fix for this yet? I started having the same problem on our Citrix/Terminal Server after applying Microsoft's April updates over the weekend. Last week everything worked correctly using Office XP (2002) with the Compatibility Pack installed and this week everyone just gets the "pre-release version..." message. I suspect therefore that it was one of the several patches Microsoft put out this month; but, prior to starting the removal process, I was wondering if anyone has pinpointed the fix yet? "Ant" wrote: Thanks. I will try that next time I see him and his computer. ![]() On 4/17/2010 9:57 PM PT, Graham Mayor typed: If the registry key doesn't exist - add it. Either add it manually or save the following from Notepad as a text file called (say) patch.reg Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\Word\Security\FileOpenBlock] "Word12BetaFilesFromConverters"=dword:00000000 and merge it with the registry. |
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