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#1
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Since yesterday I am receiving duplicate copies of emails.
This was particularly bad because I had received some rather large video clips. (I'm on dial-up.) Where is the problem most likely to lie, my isp or something in OE6? I'm using XP8 SP3. Thanks...Susie |
#2
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Are you using the email scanning module of your anti-virus program?
"Susie" wrote in message ... : Since yesterday I am receiving duplicate copies of emails. : This was particularly bad because I had received some : rather large video clips. (I'm on dial-up.) : Where is the problem most likely to lie, my isp or something : in OE6? : I'm using XP8 SP3. : Thanks...Susie |
#3
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1: Is this a POP3 account?
2: No repeat e-mails, just dupes of each new one? If yes to both, go to Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You may get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. Then follow up with this. Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption. Information about the maximum file size of the .dbx files that are used by Outlook Express: http://support.microsoft.com/?kbid=903095 After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Susie" wrote in message ... Since yesterday I am receiving duplicate copies of emails. This was particularly bad because I had received some rather large video clips. (I'm on dial-up.) Where is the problem most likely to lie, my isp or something in OE6? I'm using XP8 SP3. Thanks...Susie |
#4
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Before a message is marked as downloaded, all new messages must be
downloaded before messages on the server are marked as downloaded. Do you have web access to your email server? Any pop3 server can be accessed at mail2web.com . Login and delete messages that have already downloaded or check for large messages that have not downloaded. -- Ron Sommer MS MVP- Windows Live Mail "Susie" wrote in message ... Since yesterday I am receiving duplicate copies of emails. This was particularly bad because I had received some rather large video clips. (I'm on dial-up.) Where is the problem most likely to lie, my isp or something in OE6? I'm using XP8 SP3. Thanks...Susie |
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