get rid of email display in messages

When I open up a message, it appears as the following:

From: Tom ]

But I want it to look like :

From: Tom Smith



Also, when using the preview pane, it appears as:

From: Tom

Again, I don't want the bracketed parts to show up.

Help please? BTW, I'm using Outlook 2002 on a WinXP
computer.


Thanks in advance.

Joe wrote:

When I open up a message, it appears as the following:

From: Tom ]

But I want it to look like :

From: Tom Smith

The format of the "From" string is controlled by the sender, not the
recipient.
--
Brian Tillman

How does the sender change his/her format?



The format of the "From" string is controlled by the
sender, not the
recipient.
--
Brian Tillman

.

Joe said in :
When I open up a message, it appears as the following:

From: Tom ]

But I want it to look like :

From: Tom Smith



Also, when using the preview pane, it appears as:

From: Tom

Again, I don't want the bracketed parts to show up.

Help please? BTW, I'm using Outlook 2002 on a WinXP
computer.


Thanks in advance.

As I recall from what some MVP reported in a similar post awhile ago,
the bracketed portion is a bug that was introduced in the last service
pack for Office. Guess you'll have to wait for the next Office service
pack to fix the prior service pack's bugs.

--
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