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JPEG graphic doesn't print
I developed a tax receipting application for some charitable groups and I've
noticed that on some HP Deskjet type printers the jpeg logo does not print if the printer is set to Draft quality. It prints normally when the print setting is overridden to Normal or High quality settings. This has occured with my HP 952c Deskjet and another user's HP all-in-one style printer. (On my wife's Laserjet printer it aloways prints fine regardless of print quality setting). A similar Excel based application can print the logo even when my Deskjet is set to Draft quality. The problem occurs in Access 97 and 2000 versions of the application. Any ideas why this would happen in Access on Draft quality mode? As a workaround I thought I would try to save the Normal quality setting as the default print quality with the report Design but I'm not sure if this can be done. What I did was change the default print quality setting from Draft to Normal in the Windows printer driver. Then open the report in Design mode then reset the default printer in File / Page Setup / Page ... default printer, then save the report. Is it possible to save the print quality setting in this fashion? - this seems to work for pritner settings like two sided printing but I couldn't get it to work for print quality? TIA |
#2
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JPEG graphic doesn't print
For anyone interested, HP Tech support responded to my email on this topic
and confirmed that there is a linkage problem between MS Access and some of their printer drivers "some of our printer drivers do have a conflict with the MS Access application and the only solution for the above mentioned issue is to print in a higher print quality than draft mode (for example normal or best mode)." They also implied there is no imminent update of the drivers (they are 2001 vintage releases so not likely on the hot list for rewrite). As mentioned in my earlier post this problem was repeated on an HP K-60 All-in-one type printer (in addition to my HP 952c). It wasn't specified what other printers could be affected. Anyway I appreciated that HP confirmed what I was beginning to suspect - it saved me a ton of time looking for other types of problems. and the fix (forcing Normal quality print for the report) is easy enough to implement. "Frank77" wrote: I developed a tax receipting application for some charitable groups and I've noticed that on some HP Deskjet type printers the jpeg logo does not print if the printer is set to Draft quality. It prints normally when the print setting is overridden to Normal or High quality settings. This has occured with my HP 952c Deskjet and another user's HP all-in-one style printer. (On my wife's Laserjet printer it aloways prints fine regardless of print quality setting). A similar Excel based application can print the logo even when my Deskjet is set to Draft quality. The problem occurs in Access 97 and 2000 versions of the application. Any ideas why this would happen in Access on Draft quality mode? As a workaround I thought I would try to save the Normal quality setting as the default print quality with the report Design but I'm not sure if this can be done. What I did was change the default print quality setting from Draft to Normal in the Windows printer driver. Then open the report in Design mode then reset the default printer in File / Page Setup / Page ... default printer, then save the report. Is it possible to save the print quality setting in this fashion? - this seems to work for pritner settings like two sided printing but I couldn't get it to work for print quality? TIA |
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