Cannot connect to Exchange server

HI again,
I made a new Xp profile, but still the same problem..
I fixed a link to the web interface instead..
but still its a problem for some users...

Anders.


"Diane Poremsky [MVP]" wrote:

did you make a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"Anders Lundström" Anders wrote in
message ...
Hi I have to exact same problem, almost new laptop XP SP2 and office 2003,
have run outlook 2003 to an exchange server for 2-3 months then they
changed
the servername and now its impossible to connect again...

Excactly the same error message..
I called MS and as usuall they stink, "Ohh are you using internet with
your
outlook 2003 program.. then its not supported.. you have to pay first!!!"

Absolutly increddible and appoling..

Plz If you find any info about this plese inform us...

Regards
Anders Lundström
Support Engineer
Sweden


"Leif Harald" skrev:

I get the following error message when i try to setup outlook with an
exchange server account;

"The action could not be completed. The connection to the Microsoft
Exchange
Server is unavailable. Outlook must be online or connected to complete
this
action."

I run Outlook 2003 on a W2k SP4 laptop. The server is Exchange 2003
server.
So far this error occured only on this single installation.
How di I work around or solve the problem?
I have tested the following: -

1) uninstalling / reinstalling outlook
2) disabling & removing any firewall software
3) deleting & recreating a new outlook profile
4) i can ping the servers ip address, resolve dns, surf the web, etc
5) i have been able to connect to the mailbox using a different computer

Well now its realy a problem.. Since today I cant connect to my own axchange
server any more??

I was doing a test to have POP3 connector on the exch server and use the
exchange server instead of using pop3 on all clients..
But now I cant make a connection to the exch server??
tried on another pc and it worked at once...

Plz someone ... any ideas..


"Anders Lundström" wrote:

Yes, made a new profile also..
but no repsons..
It seams like its trying to connect at first when you use "check name"
it takes a couple off seconds then it says "bla bla."
but after that it respond at once with the "cant connect to exchange server
bla bla".

so it seams like it isnt trying to connect at all after it first failed...

ping is under 20 ms to the exchange server..


"Diane Poremsky [MVP]" wrote:

did you make a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"Anders Lundström" Anders wrote in
message ...
Hi I have to exact same problem, almost new laptop XP SP2 and office 2003,
have run outlook 2003 to an exchange server for 2-3 months then they
changed
the servername and now its impossible to connect again...

Excactly the same error message..
I called MS and as usuall they stink, "Ohh are you using internet with
your
outlook 2003 program.. then its not supported.. you have to pay first!!!"

Absolutly increddible and appoling..

Plz If you find any info about this plese inform us...

Regards
Anders Lundström
Support Engineer
Sweden


"Leif Harald" skrev:

I get the following error message when i try to setup outlook with an
exchange server account;

"The action could not be completed. The connection to the Microsoft
Exchange
Server is unavailable. Outlook must be online or connected to complete
this
action."

I run Outlook 2003 on a W2k SP4 laptop. The server is Exchange 2003
server.
So far this error occured only on this single installation.
How di I work around or solve the problem?
I have tested the following: -

1) uninstalling / reinstalling outlook
2) disabling & removing any firewall software
3) deleting & recreating a new outlook profile
4) i can ping the servers ip address, resolve dns, surf the web, etc
5) i have been able to connect to the mailbox using a different computer