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Getting sick of Office 2007 fatal errors...
Every so often MSWord 11 or Excel or PPoint dies upon starting the app.
I have a legit Office 07 Ultimate version, installed in a new PC with Vista x64. Initially I decided to upgrade to Windows 7, but frequent freezes continue to happen. All products are updated. Usually the killer is the ** ntdll.dll ** module. Any MS brilliant idea? This is my last error event: Log Name: Application Source: Application Error Date: 5/14/2010 8:36:31 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Home-PC Description: Faulting application name: WINWORD.EXE, version: 12.0.6514.5000, time stamp: 0x4a89d533 Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b Exception code: 0xc0000005 Fault offset: 0x00043eb6 Faulting process id: 0xf68 Faulting application start time: 0x01caf3cf0b971b73 Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 49a07d58-5fc2-11df-98dc-00248ca9f75c Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Application Error" / EventID Qualifiers="0"1000/EventID Level2/Level Task100/Task Keywords0x80000000000000/Keywords TimeCreated SystemTime="2010-05-15T01:36:31.000000000Z" / EventRecordID11340/EventRecordID ChannelApplication/Channel ComputerHome-PC/Computer Security / /System EventData DataWINWORD.EXE/Data Data12.0.6514.5000/Data Data4a89d533/Data Datantdll.dll/Data Data6.1.7600.16385/Data Data4a5bdb3b/Data Datac0000005/Data Data00043eb6/Data Dataf68/Data Data01caf3cf0b971b73/Data DataC:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE/Data DataC:\Windows\SysWOW64\ntdll.dll/Data Data49a07d58-5fc2-11df-98dc-00248ca9f75c/Data /EventData /Event |
#2
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Getting sick of Office 2007 fatal errors...
Perhaps the adobe PDF COM add-in... will try to disable it
"Federico" wrote: Every so often MSWord 11 or Excel or PPoint dies upon starting the app. I have a legit Office 07 Ultimate version, installed in a new PC with Vista x64. Initially I decided to upgrade to Windows 7, but frequent freezes continue to happen. All products are updated. Usually the killer is the ** ntdll.dll ** module. Any MS brilliant idea? This is my last error event: Log Name: Application Source: Application Error Date: 5/14/2010 8:36:31 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Home-PC Description: Faulting application name: WINWORD.EXE, version: 12.0.6514.5000, time stamp: 0x4a89d533 Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b Exception code: 0xc0000005 Fault offset: 0x00043eb6 Faulting process id: 0xf68 Faulting application start time: 0x01caf3cf0b971b73 Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 49a07d58-5fc2-11df-98dc-00248ca9f75c Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Application Error" / EventID Qualifiers="0"1000/EventID Level2/Level Task100/Task Keywords0x80000000000000/Keywords TimeCreated SystemTime="2010-05-15T01:36:31.000000000Z" / EventRecordID11340/EventRecordID ChannelApplication/Channel ComputerHome-PC/Computer Security / /System EventData DataWINWORD.EXE/Data Data12.0.6514.5000/Data Data4a89d533/Data Datantdll.dll/Data Data6.1.7600.16385/Data Data4a5bdb3b/Data Datac0000005/Data Data00043eb6/Data Dataf68/Data Data01caf3cf0b971b73/Data DataC:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE/Data DataC:\Windows\SysWOW64\ntdll.dll/Data Data49a07d58-5fc2-11df-98dc-00248ca9f75c/Data /EventData /Event |
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