Microsoft Office picture manager

Hi
I have picture manager installed as part of office 2003.
The machine on which it is installed is used by 4 users
under windows xp pro. The application works fine for 3
users but not for the fourth. They are told

"Runtime Error

c:\program files\microsoft office\office\ois.exe

abnormal program termination"

I have tried repairing the installation from the original
office 2003 CD but that hasn't resolved the problem.

Does anyone else have any idea?

Thanks in advance for any response.

Peter,
You may have already tried this, but do a detect and repair under help.
Or go to control panel / select Microsoft Office / click change / reintall
or repair.

Chris Schatte

use the Office Online web based newsreader he
http://www.microsoft.com/office/comm...s/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

"Peter" wrote:

Hi
I have picture manager installed as part of office 2003.
The machine on which it is installed is used by 4 users
under windows xp pro. The application works fine for 3
users but not for the fourth. They are told

"Runtime Error

c:\program files\microsoft office\office\ois.exe

abnormal program termination"

I have tried repairing the installation from the original
office 2003 CD but that hasn't resolved the problem.

Does anyone else have any idea?

Thanks in advance for any response.

It sounds like your 4th user has a corrupted windows user profile. Would you
be running Norton's Antivirus on this system as well?
"Peter" wrote in message
...
Hi
I have picture manager installed as part of office 2003.
The machine on which it is installed is used by 4 users
under windows xp pro. The application works fine for 3
users but not for the fourth. They are told

"Runtime Error

c:\program files\microsoft office\office\ois.exe

abnormal program termination"

I have tried repairing the installation from the original
office 2003 CD but that hasn't resolved the problem.

Does anyone else have any idea?

Thanks in advance for any response.