Error Number: 0x800CCC6D

You're welcome. Please post any further follow-up in a reply to this
thread.

WOLLAM wrote:
Yes, it has been my feeling all along that the problem resided with Cox,
especially since we tried Outlook, OE, Yahoo and several different sized
recipient lists.

As an MVP, when I finally get this resolved, is there a preferred method
of
posting, as a response to all. Or should I just respond to my original
post
with the outcome?

Thanks again for yours, and everyone's help.

"PA Bear [MS MVP]" wrote:

Thanks. Whatever the problem is, OE itself isn't involved. Could be
your
settings, could be your connection, could be something on Cox's end, etc.
Good luck.

WOLLAM wrote:
Currently, NAME reads 'Shannon Wollam'. I have read the thread from
Google
and spoke to the tech about 587. We tried both 587 and 465, neither
worked.
Tech said something about 465 being a port for business customers.

"PA Bear [MS MVP]" wrote:

I await your reply about this.

WOLLAM wrote:
I check this and post results shortly thereafter. Thanks.

"PA Bear [MS MVP]" wrote:
Tools | Accounts | Mail | [cox.net account] | Properties | General |
Name
= What's entered in this box? Another Cox.net subscriber having the
same
problem says he fixed it by putting 'John Smith' in this box instead
of
just 'John'.

I asked him if the account had ever worked with just 'John' selected
but
haven't gotten a reply yet. It could be a new requirement by Cox?

WOLLAM wrote:
Bruce, Thanks for the input, but to no avail. I called Cox and
explained
the 587 port. We tried that and port 465 as well, but neither
seemed
to
work. Additionally we tried: disabling all aspects of our virus
protection
(McAfee), reset the router and/or modem, changed cabling to bypass
the
router, system restore and, using an idea from another forum, ran a
full
scan. Nothing works. I tried sending to a smaller Group (13
addresses
this
time as opposed to 83 in the email where the issue started);
nothing.
After
trying the port changes I received the following error codes:
0x800CCC19
and
0x800CCC78. With these codes tech said it was a security issue but
could
find no solution.

Oddly, though, my wife was able to receive an email addresses to a
few
dozen
recipients. She then hit 'Reply All' and it was successful.

I would welcome any and all suggestions as my wife is literally
freaking
out. I am going to try one more thing and then call Cox to demand a
fix
or
a reason. To date they have been able to provide neither.

Thanks Again,
Dan Wollam

"Bruce Hagen" wrote:

Looks like a problem with Cox that has not made its way down to the
tech
support. See this almost identical post in OE General today. I
would
call
Cox back and ask to speak to a Tier 2 tech and cite this other
persons
issue.

http://groups.google.com/group/micro...mg44%40cox.net
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"WOLLAM" wrote in message
news In Outlook Express 6.0 wife attempted to send a Group email and
which
was
returned as undeliverable due to the following error message:

The message could not be sent because its size exceeded the
server's
limit.
You can use the option, located in Tools | Accounts | Properties |
Advanced,
to break messages into smaller parts. Subject 'Hello', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP,
Server
Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was
undeliverable.
This message has been found to be a potential spam message, and
has
therefore
been blocked. Please visit http://coxagainstspam.cox.net for more
information.', Port: 25, Secure(SSL): No, Server Error: 552, Error
Number:
0x800CCC6D

This was attempted to a Group of 83 recipients, and the message
size
is
5kb.
So far, the best Cox could tell me is to check that the 'syntax'
of
all
recipients in the Group is correct; they are.
Thanks in advance for any and all help.

It's unusual that the Outbox would clear on that error. OE should leave
any message in the Outbox if the SMTP mail server says that it did not
successfully send. It will try to send again next time. And continue
to try until it wither works, or you delete the message or you fix the
message.

When you select the Outbox, make sure that View, Current View is set to
Show all messages.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"WOLLAM" wrote in message
...
Not sure what, if any, daily limit there is, no one has said we are at
that
limit or approaching it. I will ask next call. Nothing currently in
Outbox.
Outbox always cleared when error(s) occur.

"Michael Santovec" wrote:

Sounds like your ISP doesn't allow sending to that many recipients.
They may have a daily limit, or some other filtering on sending
similar
messages.

You'll need to do to the Outbox and delete the message(s) if there.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"WOLLAM" wrote in message
news
In Outlook Express 6.0 wife attempted to send a Group email and
which
was
returned as undeliverable due to the following error message:

The message could not be sent because its size exceeded the
server's
limit.
You can use the option, located in Tools | Accounts | Properties |
Advanced,
to break messages into smaller parts. Subject 'Hello', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP,
Server
Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was
undeliverable.
This message has been found to be a potential spam message, and has
therefore
been blocked. Please visit http://coxagainstspam.cox.net for more
information.', Port: 25, Secure(SSL): No, Server Error: 552, Error
Number:
0x800CCC6D

This was attempted to a Group of 83 recipients, and the message
size
is 5kb.
So far, the best Cox could tell me is to check that the 'syntax' of
all
recipients in the Group is correct; they are.
Thanks in advance for any and all help.

tools/accounts/properties/advanced/sending/uncheck breakapart/ok/close/clear
outbox/send test email


"PA Bear [MS MVP]" wrote:

You're welcome. Please post any further follow-up in a reply to this
thread.

WOLLAM wrote:
Yes, it has been my feeling all along that the problem resided with Cox,
especially since we tried Outlook, OE, Yahoo and several different sized
recipient lists.

As an MVP, when I finally get this resolved, is there a preferred method
of
posting, as a response to all. Or should I just respond to my original
post
with the outcome?

Thanks again for yours, and everyone's help.

"PA Bear [MS MVP]" wrote:

Thanks. Whatever the problem is, OE itself isn't involved. Could be
your
settings, could be your connection, could be something on Cox's end, etc.
Good luck.

WOLLAM wrote:
Currently, NAME reads 'Shannon Wollam'. I have read the thread from
Google
and spoke to the tech about 587. We tried both 587 and 465, neither
worked.
Tech said something about 465 being a port for business customers.

"PA Bear [MS MVP]" wrote:

I await your reply about this.

WOLLAM wrote:
I check this and post results shortly thereafter. Thanks.

"PA Bear [MS MVP]" wrote:
Tools | Accounts | Mail | [cox.net account] | Properties | General |
Name
= What's entered in this box? Another Cox.net subscriber having the
same
problem says he fixed it by putting 'John Smith' in this box instead
of
just 'John'.

I asked him if the account had ever worked with just 'John' selected
but
haven't gotten a reply yet. It could be a new requirement by Cox?

WOLLAM wrote:
Bruce, Thanks for the input, but to no avail. I called Cox and
explained
the 587 port. We tried that and port 465 as well, but neither
seemed
to
work. Additionally we tried: disabling all aspects of our virus
protection
(McAfee), reset the router and/or modem, changed cabling to bypass
the
router, system restore and, using an idea from another forum, ran a
full
scan. Nothing works. I tried sending to a smaller Group (13
addresses
this
time as opposed to 83 in the email where the issue started);
nothing.
After
trying the port changes I received the following error codes:
0x800CCC19
and
0x800CCC78. With these codes tech said it was a security issue but
could
find no solution.

Oddly, though, my wife was able to receive an email addresses to a
few
dozen
recipients. She then hit 'Reply All' and it was successful.

I would welcome any and all suggestions as my wife is literally
freaking
out. I am going to try one more thing and then call Cox to demand a
fix
or
a reason. To date they have been able to provide neither.

Thanks Again,
Dan Wollam

"Bruce Hagen" wrote:

Looks like a problem with Cox that has not made its way down to the
tech
support. See this almost identical post in OE General today. I
would
call
Cox back and ask to speak to a Tier 2 tech and cite this other
persons
issue.

http://groups.google.com/group/micro...mg44%40cox.net
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"WOLLAM" wrote in message
news In Outlook Express 6.0 wife attempted to send a Group email and
which
was
returned as undeliverable due to the following error message:

The message could not be sent because its size exceeded the
server's
limit.
You can use the option, located in Tools | Accounts | Properties |
Advanced,
to break messages into smaller parts. Subject 'Hello', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP,
Server
Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was
undeliverable.
This message has been found to be a potential spam message, and
has
therefore
been blocked. Please visit http://coxagainstspam.cox.net for more
information.', Port: 25, Secure(SSL): No, Server Error: 552, Error
Number:
0x800CCC6D

This was attempted to a Group of 83 recipients, and the message
size
is
5kb.
So far, the best Cox could tell me is to check that the 'syntax'
of
all
recipients in the Group is correct; they are.
Thanks in advance for any and all help.

"rbrecke808" wrote in message
...
tools/accounts/properties/advanced/sending/uncheck
breakapart/ok/close/clear
outbox/send test email


"PA Bear [MS MVP]" wrote:

You're welcome. Please post any further follow-up in a reply to this
thread.

WOLLAM wrote:
Yes, it has been my feeling all along that the problem resided with
Cox,
especially since we tried Outlook, OE, Yahoo and several different
sized
recipient lists.

As an MVP, when I finally get this resolved, is there a preferred
method
of
posting, as a response to all. Or should I just respond to my
original
post
with the outcome?

Thanks again for yours, and everyone's help.

"PA Bear [MS MVP]" wrote:

Thanks. Whatever the problem is, OE itself isn't involved. Could
be
your
settings, could be your connection, could be something on Cox's end,
etc.
Good luck.

WOLLAM wrote:
Currently, NAME reads 'Shannon Wollam'. I have read the thread
from
Google
and spoke to the tech about 587. We tried both 587 and 465,
neither
worked.
Tech said something about 465 being a port for business customers.

"PA Bear [MS MVP]" wrote:

I await your reply about this.

WOLLAM wrote:
I check this and post results shortly thereafter. Thanks.

"PA Bear [MS MVP]" wrote:
Tools | Accounts | Mail | [cox.net account] | Properties |
General |
Name
= What's entered in this box? Another Cox.net subscriber
having the
same
problem says he fixed it by putting 'John Smith' in this box
instead
of
just 'John'.

I asked him if the account had ever worked with just 'John'
selected
but
haven't gotten a reply yet. It could be a new requirement by
Cox?

WOLLAM wrote:
Bruce, Thanks for the input, but to no avail. I called Cox and
explained
the 587 port. We tried that and port 465 as well, but neither
seemed
to
work. Additionally we tried: disabling all aspects of our virus
protection
(McAfee), reset the router and/or modem, changed cabling to
bypass
the
router, system restore and, using an idea from another forum,
ran a
full
scan. Nothing works. I tried sending to a smaller Group (13
addresses
this
time as opposed to 83 in the email where the issue started);
nothing.
After
trying the port changes I received the following error codes:
0x800CCC19
and
0x800CCC78. With these codes tech said it was a security issue
but
could
find no solution.

Oddly, though, my wife was able to receive an email addresses
to a
few
dozen
recipients. She then hit 'Reply All' and it was successful.

I would welcome any and all suggestions as my wife is literally
freaking
out. I am going to try one more thing and then call Cox to
demand a
fix
or
a reason. To date they have been able to provide neither.

Thanks Again,
Dan Wollam

"Bruce Hagen" wrote:

Looks like a problem with Cox that has not made its way down
to the
tech
support. See this almost identical post in OE General today. I
would
call
Cox back and ask to speak to a Tier 2 tech and cite this other
persons
issue.


http://groups.google.com/group/micro...mg44%40cox.net
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"WOLLAM" wrote in message
news In Outlook Express 6.0 wife attempted to send a Group email
and
which
was
returned as undeliverable due to the following error message:

The message could not be sent because its size exceeded the
server's
limit.
You can use the option, located in Tools | Accounts |
Properties |
Advanced,
to break messages into smaller parts. Subject 'Hello',
Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol:
SMTP,
Server
Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was
undeliverable.
This message has been found to be a potential spam message,
and
has
therefore
been blocked. Please visit http://coxagainstspam.cox.net for
more
information.', Port: 25, Secure(SSL): No, Server Error: 552,
Error
Number:
0x800CCC6D

This was attempted to a Group of 83 recipients, and the
message
size
is
5kb.
So far, the best Cox could tell me is to check that the
'syntax'
of
all
recipients in the Group is correct; they are.
Thanks in advance for any and all help.