missing desktop alert / preview

Hi,

I don't get any desktop new message alerts. The option is ticked.
I can't even get a PREVIEW of the desktop alert.
The only thing I get is the little envelope.
Does anyone have an idea ?

Thanks.

Hi Alma,

Notify me when new messages arrive
On the Tools menu, click Options.
Click E-mail Options, and then click Advanced E-mail Options.
Do one or more of the following:
Display a desktop alert when messages arrive

Under When new items arrive in my Inbox, select the Display a New Mail
Desktop Alert (default Inbox only) check box.

To specify the duration or transparency of the alert, click Desktop Alert
Settings, and then select the options you want.

Tip:

To see a sample alert with the options you have selected, click Preview.
Play a sound when messages arrive

Under When new items arrive in my Inbox, select the Play a sound check box.

Change the mouse cursor when messages arrive

Under When new items arrive in my Inbox, select the Briefly change the
mouse cursor check box.

Note Microsoft Office Outlook 2003 will not play a sound, change the mouse
cursor, or display a New Mail Desktop Alert when you are running a
Microsoft Office PowerPoint 2003 slide show on this computer.

Please let me know has this helped You...
Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.