Outlook 2003 POP3 Servers Get Confused

Hi All

I had configured my POP3 account fine and emails downloaded properly,
however, 3 or so days later, no emails arrived, however no error message was
given. I checked the server details and found the following:

Incoming Server: "localhost"
Username: "[servername]\[username]"

I changed them back and it worked fine.
A couple of days later, it happened again. I fixed the problem and it
happened again. It has "undone" itself every few days.

This only happens with my POP3 accounts. I have an IMAP account and HTTP
account - both work fine with no problem.

Thanks in advance

This is usually an anti-virus (or Anti-Spam) software issue. It changes the
POP3 server name to "localhost", "127.0.0.1", or "pop3.norton.antivirus" in
order to scan the e-mail as it downloads. If this prevents you from
downloading
mail, then the anti-virus software is malfunctioning. Check with the
anti-virus software manufacturer for update or configuration help, or
disable the anti-virus software from scanning e-mail.

http://support.microsoft.com/?kbid=303645
OL2000: E-mail Account Settings Are Changed

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mat-Brisbane" wrote in message
...
Hi All

I had configured my POP3 account fine and emails downloaded properly,
however, 3 or so days later, no emails arrived, however no error message
was
given. I checked the server details and found the following:

Incoming Server: "localhost"
Username: "[servername]\[username]"

I changed them back and it worked fine.
A couple of days later, it happened again. I fixed the problem and it
happened again. It has "undone" itself every few days.

This only happens with my POP3 accounts. I have an IMAP account and HTTP
account - both work fine with no problem.

Thanks in advance

Sorry, it looks like I gave you a bad link. These are somewhat different
versions of the article:

http://support.microsoft.com/kb/271951/en-us
OL2000: Internet Mail Account Properties Are Changed By E-mail Protection in
Norton AntiVirus 2000
http://support.microsoft.com/kb/262086/en-us
OL2000: You Are Not Able to Receive Mail When You Enable the Norton
Antivirus 2000 E-mail Protection Feature

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mat-Brisbane" wrote in message
...
Hi All

I had configured my POP3 account fine and emails downloaded properly,
however, 3 or so days later, no emails arrived, however no error message
was
given. I checked the server details and found the following:

Incoming Server: "localhost"
Username: "[servername]\[username]"

I changed them back and it worked fine.
A couple of days later, it happened again. I fixed the problem and it
happened again. It has "undone" itself every few days.

This only happens with my POP3 accounts. I have an IMAP account and HTTP
account - both work fine with no problem.

Thanks in advance