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#1
April 17th, 2006, 12:40 AM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Inserting clip art works ok but inserting pictures from files causes Pub 2003
to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated. 
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#2
April 17th, 2006, 03:13 AM
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Publisher/Word locks up when inserting pictures from files
Hello Jael:
This is Bill and I'm responding to your post -- I had the same problem, and my post is in the fifth down from yours (if this gets out before someone else writes in.) At first I didn't uninstall Pub2003, just tried the repair option, to no avail; then I logged in to this discussion group and found the exchange below, between Seacrest and Mary Sauer. I found the fix she refers to, installed it, but it didn't work for me; I have a similar problem in Word 2003, where I can't insert a file from My Documents into an open Word page. I hope Mary or someone other monitor sees our posts and offers some help. Good luck. Bill "Jael" wrote: Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated.
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#3
April 17th, 2006, 05:21 AM
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Publisher/Word locks up when inserting pictures from files
Thanks Bill. I read Mary's response and it just doesn't fit. As near as I
can tell my problem began about the time I installed my home network. I've been using Pub 2003 for several months (I publish a 20 page monthly newsletter). It worked fine last month. The only change I can relate it to is my intranet. (two computers, two printers, cable modem and linksys hub). I tried inserting a file and when the browser came up, I selected a folder and it locked up. Also when inserting a picture from a file into pub 2003, the title bar adds "Print Publication" to the text. "Bill" wrote: Hello Jael: This is Bill and I'm responding to your post -- I had the same problem, and my post is in the fifth down from yours (if this gets out before someone else writes in.) At first I didn't uninstall Pub2003, just tried the repair option, to no avail; then I logged in to this discussion group and found the exchange below, between Seacrest and Mary Sauer. I found the fix she refers to, installed it, but it didn't work for me; I have a similar problem in Word 2003, where I can't insert a file from My Documents into an open Word page. I hope Mary or someone other monitor sees our posts and offers some help. Good luck. Bill "Jael" wrote: Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated.
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#4
April 17th, 2006, 06:03 AM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Jael wrote:
Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated. ======================================= Long shot but I wonder if the following info might be useful: (918165) Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 More info: Microsoft Security Bulletin MS06-015 http://www.microsoft.com/technet/sec.../ms06-015.mspx -- John Inzer
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#5
April 18th, 2006, 08:14 PM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
John Inzer,
Thanks for the input. Unfortunately it didn't help. I'm beginning to wonder if this is a HP - Windows issue as a third party database has the same problem when inserting pictures from files. I called them and they felt it was a pop up blocker. But after clearing all blockers (and caches), the problem remained and they are quite puzzeled (as am I). Like I wrote - its suspicously timed with my home network. I really hate to back it all out but .... Hope someone out there has some more syggestions. thanks, Jael "John Inzer" wrote: Jael wrote: Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated. ======================================= Long shot but I wonder if the following info might be useful: (918165) Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 More info: Microsoft Security Bulletin MS06-015 http://www.microsoft.com/technet/sec.../ms06-015.mspx -- John Inzer
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#6
April 18th, 2006, 08:15 PM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Jael was very recently heard to utter:
Like I wrote - its suspicously timed with my home network. I really hate to back it all out but .... Do you have Windows configured to install updates automatically? -- Ed Bennett - MVP Microsoft Publisher
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#7
April 18th, 2006, 08:26 PM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Perhaps the following will explain & resolve your issue:
Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)" to download a registry fix. Note: You may need to temporarily disable your antivirus program in order to safely run the scripted fix. Also, review the following: MS06-013: Cumulative security update for Internet Explorer http://support.microsoft.com/kb/912812 Internet Explorer ActiveX compatibility patch for Mshtml.dll http://support.microsoft.com/kb/917425/ -- Carey Frisch Microsoft MVP Windows - Shell/User Microsoft Community Newsgroups news://msnews.microsoft.com/ -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Jael" wrote in message ... John Inzer, Thanks for the input. Unfortunately it didn't help. I'm beginning to wonder if this is a HP - Windows issue as a third party database has the same problem when inserting pictures from files. I called them and they felt it was a pop up blocker. But after clearing all blockers (and caches), the problem remained and they are quite puzzeled (as am I). Like I wrote - its suspicously timed with my home network. I really hate to back it all out but .... Hope someone out there has some more syggestions. thanks, Jael "John Inzer" wrote: Jael wrote: Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated. ======================================= Long shot but I wonder if the following info might be useful: (918165) Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 More info: Microsoft Security Bulletin MS06-015 http://www.microsoft.com/technet/sec.../ms06-015.mspx -- John Inzer
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#8
April 18th, 2006, 11:38 PM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Ed Bennet,
Yes I do have the automatic update active. Are you going somewhere with this? (I hope). Office 2000 products (still active) work fine, it's only the 2003 suite that has the problem (both are MS Office Professional) "Ed Bennett" wrote: Jael was very recently heard to utter: Like I wrote - its suspicously timed with my home network. I really hate to back it all out but .... Do you have Windows configured to install updates automatically? -- Ed Bennett - MVP Microsoft Publisher
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#9
April 18th, 2006, 11:41 PM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Jael was very recently heard to utter:
Ed Bennet, Yes I do have the automatic update active. Are you going somewhere with this? (I hope). Office 2000 products (still active) work fine, it's only the 2003 suite that has the problem (both are MS Office Professional) The security update will probably have been installed automatically by Automatic Updates, and so Mary's response should fit. That is the change, not your home network, and not HP's software. -- Ed Bennett - MVP Microsoft Publisher
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#10
April 19th, 2006, 12:00 AM
posted to microsoft.public.publisher
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Publisher/Word locks up when inserting pictures from files
Mary Sauer,
Thank you! The Kelly's Korner download seems to have fixed the problem. I had tried the register dword fix as outlined in one of the previous emails. Perhaps I copied the number wrong. Either way, it seems to be there now. Thanks to all who assisted, suggested and expressed interest. Jeff (Jael) L. "Mary Sauer" wrote: Perhaps the following will explain & resolve your issue: Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)" to download a registry fix. Note: You may need to temporarily disable your antivirus program in order to safely run the scripted fix. Also, review the following: MS06-013: Cumulative security update for Internet Explorer http://support.microsoft.com/kb/912812 Internet Explorer ActiveX compatibility patch for Mshtml.dll http://support.microsoft.com/kb/917425/ -- Carey Frisch Microsoft MVP Windows - Shell/User Microsoft Community Newsgroups news://msnews.microsoft.com/ -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Jael" wrote in message ... John Inzer, Thanks for the input. Unfortunately it didn't help. I'm beginning to wonder if this is a HP - Windows issue as a third party database has the same problem when inserting pictures from files. I called them and they felt it was a pop up blocker. But after clearing all blockers (and caches), the problem remained and they are quite puzzeled (as am I). Like I wrote - its suspicously timed with my home network. I really hate to back it all out but .... Hope someone out there has some more syggestions. thanks, Jael "John Inzer" wrote: Jael wrote: Inserting clip art works ok but inserting pictures from files causes Pub 2003 to lock up. Has been working fine up to some time this month. Save As also causes lock up depending on file(?). Same problem in Word 2003. Pub 2000 & Word 2000 on same computer are ok. Norton's antivirus can not find anything nor was anything indicated by spy sweeper. Uininstalled Office 2003 and re- installed - no help. Using an HP 3GHz Windows XP for home editions on a small office net with one other computer (compaq), cable modem and two printers. This has been working since last December. However the network was installed last month. Any suggestions will be greatly appreciated. ======================================= Long shot but I wonder if the following info might be useful: (918165) Problems in Windows Explorer or the Windows shell after you install security update MS06-015 http://support.microsoft.com/kb/918165 More info: Microsoft Security Bulletin MS06-015 http://www.microsoft.com/technet/sec.../ms06-015.mspx -- John Inzer
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