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#1
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Microsoft Office 2007 Enterprise setup continuously loops
Hello:
I have Microsoft Office 2007 Enterprise running on Vista Business. Clean install, as far as I know. Whenever I open an Office application, like Word, and click on Help (or hit F1), Office Setup pops up and goes through a "Configuring Microsoft Office 2007 Enterprise..." progress box. The progress bar is _very_ slow and when I have let it run, it has run for over an hour at a time. Eventually, it finishes and reports that it needs to reboot. Rebooting and running an Office app, and clicking Help causes the same thing to happen again. I went through my third reinstall and just gave up. I did perform a repair install from the original DVD; it took over two hours and failed the first time. So far as I'm aware the DVD is good and the system has been stable otherwise. The Office apps work so long as I don't need Help items. What might be happening? Anyone have a pointer to MS before I call them? Take care, Dave |
#2
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Microsoft Office 2007 Enterprise setup continuously loops
Hello,
I have a similar problem except it is when I start up word, excel and access, so far. The configuration runs then the applications starts up and runs ok. Once I shut it down and restart it it goes thorugh the config loop again. I am running XP SP2, I gig of memory Jim Sidwell "David Moisan" wrote: Hello: I have Microsoft Office 2007 Enterprise running on Vista Business. Clean install, as far as I know. Whenever I open an Office application, like Word, and click on Help (or hit F1), Office Setup pops up and goes through a "Configuring Microsoft Office 2007 Enterprise..." progress box. The progress bar is _very_ slow and when I have let it run, it has run for over an hour at a time. Eventually, it finishes and reports that it needs to reboot. Rebooting and running an Office app, and clicking Help causes the same thing to happen again. I went through my third reinstall and just gave up. I did perform a repair install from the original DVD; it took over two hours and failed the first time. So far as I'm aware the DVD is good and the system has been stable otherwise. The Office apps work so long as I don't need Help items. What might be happening? Anyone have a pointer to MS before I call them? Take care, Dave |
#3
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Microsoft Office 2007 Enterprise setup continuously loops
I am having a similiar issue with the configuration running over and
over, I've uninstalled twice now and had no luck. Help! On Feb 7, 2:22 pm, Fishoutawater wrote: Hello, I have a similarproblemexcept it is when I start up word, excel and access, so far. Theconfigurationruns then the applications starts up and runs ok. Once I shut it down and restart it it goes thorugh the config loop again. I am running XP SP2, I gig of memory Jim Sidwell "David Moisan" wrote: Hello: I have MicrosoftOffice2007Enterpriserunning on Vista Business. Clean install, as far as I know. Whenever I open anOfficeapplication, like Word, and click on Help (or hit F1),OfficeSetup pops up and goes through a "Configuring MicrosoftOffice 2007Enterprise..." progress box. The progress bar is _very_ slow and when I have let it run, it has run for over an hour at a time. Eventually, it finishes and reports that it needs to reboot. Rebooting and running anOfficeapp, and clicking Help causes the same thing to happen again. I went through my third reinstall and just gave up. I did perform a repair install from the original DVD; it took over two hours and failed the first time. So far as I'm aware the DVD is good and the system has been stable otherwise. TheOfficeapps work so long as I don't need Help items. What might be happening? Anyone have a pointer to MS before I call them? Take care, Dave |
#4
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Microsoft Office 2007 Enterprise setup continuously loops
wrote in message ups.com... I am having a similiar issue with the configuration running over and over, I've uninstalled twice now and had no luck. Before reinstalling the OS, try looking at the setup logs in your temp directory. There are two different types; the first type is called SetupLog(date).log and covers the Office initial install. The other type of file is GimmeSetup(date).log and this is well named--it logs the on-demand installation--or demand-on-demand-on-demand install in our case! I'd look at that. Other possibilities: Your user profile is corrupted; try logging in as another user. Or follow the manual uninstall instructions as for the beta and try that. I found the problem but I didn't like the resolution too much: During my original install of Vista, I had numerous bluescreens when setting up the system. One was notable for happening in the middle of installing Visio 2007! The root of the problem was hardware--the stupid cheap USB hub attached to my somewhat new motherboard that otherwise runs Vista great. [censored] I believe, after much analysis, that the software registry hive got munched during the crash. Office Setup reported a good install; the Gimme Setup files didn't indicate problems. So all that was left...a reinstall of Vista and one week chunked from my life. Take care, Dave |
#5
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Microsoft Office 2007 Enterprise setup continuously loops
I had this problem on XP. The reason was simply that my user ID did not have Administrator priviliges. I fixed that and the problem was solved! -- zordac ------------------------------------------------------------------------ zordac's Profile: http://forums.techarena.in/members/120102.htm View this thread: http://forums.techarena.in/office-setup/676709.htm http://forums.techarena.in |
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