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#1
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Can't reinstall Office 2003 pro
My o/s is Win XP Home edition.
I have had MS Office 2003 Professional Version installed for 2 - 3 years. I recently wanted to use the Office tools (to add a digital signature) but they appeared not to be installed. In Add/Remove Programmes, I tried to use the "Change" feature, but got the following error message:- "This Patch Package could not be opened. Verify that the Patch Package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installation Patch Package." It seems that he problem might be related to the Windows Installer and a version update of it, since MS Office was first installed. If I try to uninstall MS Office, I get the same message as above. If I try to reinstall over what's there again the same message. How can I fix the Installer problem if indeed that is at the root of the problem? donwb |
#2
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Can't reinstall Office 2003 pro
Did you try Help\Detect and Repair yet
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "donwb" wrote in message ... My o/s is Win XP Home edition. I have had MS Office 2003 Professional Version installed for 2 - 3 years. I recently wanted to use the Office tools (to add a digital signature) but they appeared not to be installed. In Add/Remove Programmes, I tried to use the "Change" feature, but got the following error message:- "This Patch Package could not be opened. Verify that the Patch Package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installation Patch Package." It seems that he problem might be related to the Windows Installer and a version update of it, since MS Office was first installed. If I try to uninstall MS Office, I get the same message as above. If I try to reinstall over what's there again the same message. How can I fix the Installer problem if indeed that is at the root of the problem? donwb |
#3
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Can't reinstall Office 2003 pro
Hi Peter
Thanks for the response. Yes I tried to do Help\Detect and Repair, but got the same message as before re "This Patch Package could not be opened........" and so could proceed no further. donwb "Peter Foldes" wrote in message ... Did you try Help\Detect and Repair yet -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "donwb" wrote in message ... My o/s is Win XP Home edition. I have had MS Office 2003 Professional Version installed for 2 - 3 years. I recently wanted to use the Office tools (to add a digital signature) but they appeared not to be installed. In Add/Remove Programmes, I tried to use the "Change" feature, but got the following error message:- "This Patch Package could not be opened. Verify that the Patch Package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installation Patch Package." It seems that he problem might be related to the Windows Installer and a version update of it, since MS Office was first installed. If I try to uninstall MS Office, I get the same message as above. If I try to reinstall over what's there again the same message. How can I fix the Installer problem if indeed that is at the root of the problem? donwb |
#4
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Can't reinstall Office 2003 pro
Maybe
http://support.microsoft.com/kb/295823 "donwb" wrote in message ... Hi Peter Thanks for the response. Yes I tried to do Help\Detect and Repair, but got the same message as before re "This Patch Package could not be opened........" and so could proceed no further. donwb "Peter Foldes" wrote in message ... Did you try Help\Detect and Repair yet -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "donwb" wrote in message ... My o/s is Win XP Home edition. I have had MS Office 2003 Professional Version installed for 2 - 3 years. I recently wanted to use the Office tools (to add a digital signature) but they appeared not to be installed. In Add/Remove Programmes, I tried to use the "Change" feature, but got the following error message:- "This Patch Package could not be opened. Verify that the Patch Package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installation Patch Package." It seems that he problem might be related to the Windows Installer and a version update of it, since MS Office was first installed. If I try to uninstall MS Office, I get the same message as above. If I try to reinstall over what's there again the same message. How can I fix the Installer problem if indeed that is at the root of the problem? donwb |
#5
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Can't reinstall Office 2003 pro
Hi Peter
Sorry for delay in responding. The MS site you suggested was exactly the right one to solve the problem. Many thanks donwb "DL" wrote in message ... Maybe http://support.microsoft.com/kb/295823 "donwb" wrote in message ... Hi Peter Thanks for the response. Yes I tried to do Help\Detect and Repair, but got the same message as before re "This Patch Package could not be opened........" and so could proceed no further. donwb "Peter Foldes" wrote in message ... Did you try Help\Detect and Repair yet -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "donwb" wrote in message ... My o/s is Win XP Home edition. I have had MS Office 2003 Professional Version installed for 2 - 3 years. I recently wanted to use the Office tools (to add a digital signature) but they appeared not to be installed. In Add/Remove Programmes, I tried to use the "Change" feature, but got the following error message:- "This Patch Package could not be opened. Verify that the Patch Package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installation Patch Package." It seems that he problem might be related to the Windows Installer and a version update of it, since MS Office was first installed. If I try to uninstall MS Office, I get the same message as above. If I try to reinstall over what's there again the same message. How can I fix the Installer problem if indeed that is at the root of the problem? donwb |
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