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#1
January 27th, 2005, 11:33 AM
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Paper size defaults to folio, can't select A4?
Help!
I have a Win2000 machine running Office 2003 on which the paper sizes are not the standard ones I expect. It defaults to 'folio' and has no option for A4 (which is what I want). Attempts to print always come out sideways and off the page. I have another machine on which the paper sizes are what I expect (A4, letter, etc) but I cannot figure out what is causing the difference! I'm UK based, and as far as I can tell Windows is configured correctly for UK. I thought the problem might be a regional thing. Can anybody point me in the right direction? Please? Many thanks in advance! 
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#2
January 27th, 2005, 02:11 PM
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Make sure that the correct default paper size is set in the printer
Properties. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "James Thomson" James wrote in message ... Help! I have a Win2000 machine running Office 2003 on which the paper sizes are not the standard ones I expect. It defaults to 'folio' and has no option for A4 (which is what I want). Attempts to print always come out sideways and off the page. I have another machine on which the paper sizes are what I expect (A4, letter, etc) but I cannot figure out what is causing the difference! I'm UK based, and as far as I can tell Windows is configured correctly for UK. I thought the problem might be a regional thing. Can anybody point me in the right direction? Please? Many thanks in advance!
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#3
January 27th, 2005, 03:21 PM
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Hmm, the paper sizes in the network printer's properties suffer the same
problem! The same printer viewed from a different machine has the paper size options I expect (A4 etc.), but from this one machine I get folio and A4small etc. So the problem isn't only within Word. Thanks for the suggestion anyway. "Suzanne S. Barnhill" wrote: Make sure that the correct default paper size is set in the printer Properties. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
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#4
January 27th, 2005, 03:42 PM
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The paper sizes are fixed by the printer driver. What printer do you have
selected? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org James Thomson wrote: Help! I have a Win2000 machine running Office 2003 on which the paper sizes are not the standard ones I expect. It defaults to 'folio' and has no option for A4 (which is what I want). Attempts to print always come out sideways and off the page. I have another machine on which the paper sizes are what I expect (A4, letter, etc) but I cannot figure out what is causing the difference! I'm UK based, and as far as I can tell Windows is configured correctly for UK. I thought the problem might be a regional thing. Can anybody point me in the right direction? Please? Many thanks in advance!
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#5
January 27th, 2005, 04:27 PM
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It's a networked HP Laserjet 8150n. Have disconnected and reconnected but the
printer settings still offer the wrong paper sizes (and no A4!). Same printer as used by other machines on the network doesn't have this problem! "Graham Mayor" wrote: The paper sizes are fixed by the printer driver. What printer do you have selected? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org
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#6
January 27th, 2005, 11:56 PM
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Why haven't you just changed the default paper size in the printer
Properties? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "James Thomson" wrote in message ... It's a networked HP Laserjet 8150n. Have disconnected and reconnected but the printer settings still offer the wrong paper sizes (and no A4!). Same printer as used by other machines on the network doesn't have this problem! "Graham Mayor" wrote: The paper sizes are fixed by the printer driver. What printer do you have selected? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org
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#7
January 28th, 2005, 05:15 AM
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It's the printer driver that's at fault not the printer. Is the HP printer
set as default printer on the machine? If so, reinstall the driver on the problematic machine. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org James Thomson wrote: It's a networked HP Laserjet 8150n. Have disconnected and reconnected but the printer settings still offer the wrong paper sizes (and no A4!). Same printer as used by other machines on the network doesn't have this problem! "Graham Mayor" wrote: The paper sizes are fixed by the printer driver. What printer do you have selected? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org
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#8
January 28th, 2005, 12:03 PM
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This is the problem, the options for paper sizes in the printer properties
are wrong as well. It is a printer connected to the network, so no local printer driver. Other PCs on network connect to same printer without this problem. Only this specific user on this specific PC has this problem. It makes no difference which network printer he connects to, they all come up with the wrong paper sizes. Different user on same PC no problem. Same user on different PC no problem. ! I'm stumped. "Suzanne S. Barnhill" wrote: Why haven't you just changed the default paper size in the printer Properties? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
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#9
January 28th, 2005, 12:05 PM
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It is a network printer on a print server, so no local printer driver. Other
PCs on network connect to same printer without this problem. Only this specific user on this specific PC has this problem. It makes no difference which network printer he connects to, they all come up with the wrong paper sizes. Different user on same PC no problem. Same user on different PC no problem. ! I'm stumped. "Graham Mayor" wrote: It's the printer driver that's at fault not the printer. Is the HP printer set as default printer on the machine? If so, reinstall the driver on the problematic machine. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org James Thomson wrote: It's a networked HP Laserjet 8150n. Have disconnected and reconnected but the printer settings still offer the wrong paper sizes (and no A4!). Same printer as used by other machines on the network doesn't have this problem! "Graham Mayor" wrote: The paper sizes are fixed by the printer driver. What printer do you have selected? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org
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#10
January 28th, 2005, 04:32 PM
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Some problems can be caused by not having the printer driver installed
locally, even for a network printer. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "James Thomson" wrote in message ... This is the problem, the options for paper sizes in the printer properties are wrong as well. It is a printer connected to the network, so no local printer driver. Other PCs on network connect to same printer without this problem. Only this specific user on this specific PC has this problem. It makes no difference which network printer he connects to, they all come up with the wrong paper sizes. Different user on same PC no problem. Same user on different PC no problem. ! I'm stumped. "Suzanne S. Barnhill" wrote: Why haven't you just changed the default paper size in the printer Properties? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
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