product key

i have been trying to use my microsoft office and i keep getting a prompt for
name , initial, business , and product key. However everytime i type in the
product key, i get a message that state the product key is incorrect. The
product key i am typing is the one that came with the system in the box.
What am i supposed to do? i have been unable to use word, exel, etc. since i
bought this system.

where did you install Office from?
"jlcntc" wrote in message
...
i have been trying to use my microsoft office and i keep getting a prompt
for
name , initial, business , and product key. However everytime i type in
the
product key, i get a message that state the product key is incorrect. The
product key i am typing is the one that came with the system in the box.
What am i supposed to do? i have been unable to use word, exel, etc. since
i
bought this system.

The product key i am typing is the one that came with the system in the box.

Is this the key that came for your OS or is it specific for Office. Was Office already installed when you bought the computer??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gyorgy Moldova [MVP]" wrote in message ...
where did you install Office from?
"jlcntc" wrote in message
...
i have been trying to use my microsoft office and i keep getting a prompt
for
name , initial, business , and product key. However everytime i type in
the
product key, i get a message that state the product key is incorrect. The
product key i am typing is the one that came with the system in the box.
What am i supposed to do? i have been unable to use word, exel, etc. since
i
bought this system.

i did not, it is unusable.

"Gyorgy Moldova [MVP]" wrote:

where did you install Office from?
"jlcntc" wrote in message
...
i have been trying to use my microsoft office and i keep getting a prompt
for
name , initial, business , and product key. However everytime i type in
the
product key, i get a message that state the product key is incorrect. The
product key i am typing is the one that came with the system in the box.
What am i supposed to do? i have been unable to use word, exel, etc. since
i
bought this system.

no it is not installed it is completely unusable.

"Peter Foldes" wrote:

The product key i am typing is the one that came with the system in the box.

Is this the key that came for your OS or is it specific for Office. Was Office already installed when you bought the computer??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gyorgy Moldova [MVP]" wrote in message ...
where did you install Office from?
"jlcntc" wrote in message
...
i have been trying to use my microsoft office and i keep getting a prompt
for
name , initial, business , and product key. However everytime i type in
the
product key, i get a message that state the product key is incorrect. The
product key i am typing is the one that came with the system in the box.
What am i supposed to do? i have been unable to use word, exel, etc. since
i
bought this system.

Let's try this again.

Where did you get the copy of Office that you tried to install but got the
error message about the product key?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"jlcntc" wrote in message
...
i did not, it is unusable.

"Gyorgy Moldova [MVP]" wrote:

where did you install Office from?
"jlcntc" wrote in message
...
i have been trying to use my microsoft office and i keep getting a
prompt
for
name , initial, business , and product key. However everytime i type in
the
product key, i get a message that state the product key is incorrect.
The
product key i am typing is the one that came with the system in the
box.
What am i supposed to do? i have been unable to use word, exel, etc.
since
i
bought this system.