Settings "greyed out"

Hi

We upgraded a few clients (Windows XP nad /Outlook or Outlook express)
to Outlook 2003 to connect to an Exchange 2003.

Some of the clients have some options "greyed out".

I for one cannot change the junkmail setting. Its set to "don't ask just
delete" - don't like that option, but Im unable to change it.

One user cannot change the setting to include his personal contacts in
the addressbook - makes it somewhat a pain to write new mails as he has
to open the addressbook in a seperate window and copy/past :-)

Why is this happening and what do we need to do to change this?

Best regards
Jan Agermose

did the administrator se a group policy controlling these settings? if not,
do they work if you create a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Jan Agermose" wrote in message
...
Hi

We upgraded a few clients (Windows XP nad /Outlook or Outlook express) to
Outlook 2003 to connect to an Exchange 2003.

Some of the clients have some options "greyed out".

I for one cannot change the junkmail setting. Its set to "don't ask just
delete" - don't like that option, but Im unable to change it.

One user cannot change the setting to include his personal contacts in the
addressbook - makes it somewhat a pain to write new mails as he has to
open the addressbook in a seperate window and copy/past :-)

Why is this happening and what do we need to do to change this?

Best regards
Jan Agermose