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xlsx file opens blank



 
 
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  #1  
Old April 9th, 2010, 04:23 PM posted to microsoft.public.office.setup
yuppicide
external usenet poster
 
Posts: 11
Default xlsx file opens blank

Not sure when it happened or if it's always like this.

Upgraded from Office 2003 to 2007. Set everyone up to save to XLS by
default, since most people can't use or view the XLSX crap.

So, one customer mails us an XLSX file. This lady tries to open it and it
opens blank. So, we're sitting at the Excel screen with a light blue
background as if no file was opened.

Yet, someone else was able to open the same file just fine.

Any ideas?


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  #2  
Old April 9th, 2010, 07:12 PM posted to microsoft.public.office.setup
JoAnn Paules [MVP]
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Posts: 5,489
Default xlsx file opens blank

Did you try maximizing the document? I've had that happen to me if I have
multiple files open, arrange to view all, then close one.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"yuppicide" wrote in message
...
Not sure when it happened or if it's always like this.

Upgraded from Office 2003 to 2007. Set everyone up to save to XLS by
default, since most people can't use or view the XLSX crap.

So, one customer mails us an XLSX file. This lady tries to open it and it
opens blank. So, we're sitting at the Excel screen with a light blue
background as if no file was opened.

Yet, someone else was able to open the same file just fine.

Any ideas?



 




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