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Outlook 2007 crashes with Windows 7.



 
 
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  #1  
Old March 23rd, 2010, 07:31 PM posted to microsoft.public.outlook.installation
lesperance
external usenet poster
 
Posts: 3
Default Outlook 2007 crashes with Windows 7.

Outlook 7 installed with SP2.
Recently upgraded Vista to Windows 7 Ultimate 64 bit.
Outlook 2007 ran without incident.
Installed Microsoft's Security Essentials. Office 2007 ran.
Several days ago I ran Outlook with no problem. Fifteen minutes later I
tried to run Outlook and the opening window flashed on the screen and
disappeared and the error message of
"Cannot start Microsoft Outlook. Cannot open the Outlook window".
Ran the Diagnostic Tools with no result.
This does not appear to be the fault of Outlook but something else that is
blocking the opening of Outlook.

Any ideas available of what to try?

Thanks

  #2  
Old March 23rd, 2010, 07:55 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
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Posts: 2,485
Default Outlook 2007 crashes with Windows 7.

"lesperance" wrote in message
...

Outlook 7 installed with SP2.
Recently upgraded Vista to Windows 7 Ultimate 64 bit.
Outlook 2007 ran without incident.
Installed Microsoft's Security Essentials. Office 2007 ran.
Several days ago I ran Outlook with no problem. Fifteen minutes later I
tried to run Outlook and the opening window flashed on the screen and
disappeared and the error message of
"Cannot start Microsoft Outlook. Cannot open the Outlook window".
Ran the Diagnostic Tools with no result.


Start Outlook once with the /resetnavpane command switch.
StartSearchoutlook.exe /resetnavpane . Be sure to include the space.
--
Brian Tillman [MVP-Outlook]

  #3  
Old March 23rd, 2010, 10:51 PM posted to microsoft.public.outlook.installation
Peter Foldes
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Posts: 3,300
Default Outlook 2007 crashes with Windows 7.

Be sure to include the space between exe and /

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"lesperance" wrote in message
...
Outlook 7 installed with SP2.
Recently upgraded Vista to Windows 7 Ultimate 64 bit.
Outlook 2007 ran without incident.
Installed Microsoft's Security Essentials. Office 2007 ran.
Several days ago I ran Outlook with no problem. Fifteen minutes later I
tried to run Outlook and the opening window flashed on the screen and
disappeared and the error message of
"Cannot start Microsoft Outlook. Cannot open the Outlook window".
Ran the Diagnostic Tools with no result.
This does not appear to be the fault of Outlook but something else that is
blocking the opening of Outlook.

Any ideas available of what to try?

Thanks


  #4  
Old March 24th, 2010, 03:04 AM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 2,485
Default Outlook 2007 crashes with Windows 7.

"Peter Foldes" wrote in message
...

Be sure to include the space between exe and /


Yea, I already said that three hours before you posted.
--
Brian Tillman [MVP-Outlook]

  #5  
Old March 24th, 2010, 03:27 AM posted to microsoft.public.outlook.installation
Peter Foldes
external usenet poster
 
Posts: 3,300
Default Outlook 2007 crashes with Windows 7.

Brian

All you said is "be sure you include the space"
The OP might not know where to include the space. Anyway I thought it might help.
Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Brian Tillman [MVP-Outlook]" wrote in message
...
"Peter Foldes" wrote in message
...

Be sure to include the space between exe and /


Yea, I already said that three hours before you posted.
--
Brian Tillman [MVP-Outlook]


  #6  
Old March 24th, 2010, 10:03 AM posted to microsoft.public.outlook.installation
DL[_4_]
external usenet poster
 
Posts: 268
Default Outlook 2007 crashes with Windows 7.

Pot & kettle springs to mind

"Brian Tillman [MVP-Outlook]" wrote in message
...
"Peter Foldes" wrote in message
...

Be sure to include the space between exe and /


Yea, I already said that three hours before you posted.
--
Brian Tillman [MVP-Outlook]


  #7  
Old March 24th, 2010, 03:14 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 2,485
Default Outlook 2007 crashes with Windows 7.

"Peter Foldes" wrote in message
...

All you said is "be sure you include the space"
The OP might not know where to include the space.


Except that there is exactly ONE space in the example I included, so which
space was completely unambiguous.

Anyway I thought it might help.


We're all for that.
--
Brian Tillman [MVP-Outlook]

  #8  
Old March 24th, 2010, 03:29 PM posted to microsoft.public.outlook.installation
lesperance
external usenet poster
 
Posts: 3
Default Outlook 2007 crashes with Windows 7.

Thanks for the solution Brian. restting the nav pane did the trick. I was
about to uninstall and reinstall Office.
I found out yesterday about the space when I tried to run outlook.exe /safe.
Overlooked the space the first time I tried. But still Outlook didn't
display in the 'safe' mode.
Thanks again for the help. Much appreciated.

Bob

"Brian Tillman [MVP-Outlook]" wrote:

"lesperance" wrote in message
...

Outlook 7 installed with SP2.
Recently upgraded Vista to Windows 7 Ultimate 64 bit.
Outlook 2007 ran without incident.
Installed Microsoft's Security Essentials. Office 2007 ran.
Several days ago I ran Outlook with no problem. Fifteen minutes later I
tried to run Outlook and the opening window flashed on the screen and
disappeared and the error message of
"Cannot start Microsoft Outlook. Cannot open the Outlook window".
Ran the Diagnostic Tools with no result.


Start Outlook once with the /resetnavpane command switch.
StartSearchoutlook.exe /resetnavpane . Be sure to include the space.
--
Brian Tillman [MVP-Outlook]

.

  #9  
Old March 24th, 2010, 06:58 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 2,485
Default Outlook 2007 crashes with Windows 7.

"lesperance" wrote in message
...

Thanks for the solution Brian.


You're welcome.
--
Brian Tillman [MVP-Outlook]

 




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