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Cannot launch or unistall Outlook 2007



 
 
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  #1  
Old March 1st, 2010, 03:46 PM posted to microsoft.public.outlook.installation
DK
external usenet poster
 
Posts: 169
Default Cannot launch or unistall Outlook 2007

from a novice running windows xp...I can no longer (as of about three days
ago) launch Outlook 2007. My goal is to uninstall the application and start,
fresh. I cannot uninstall it using the control panel. I get messages
indicating that "install patches" cannot be found. How can I go about
solving this problem?
  #2  
Old March 1st, 2010, 04:08 PM posted to microsoft.public.outlook.installation
DL[_3_]
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Posts: 3,440
Default Cannot launch or unistall Outlook 2007

Uninstalling wont 'start fresh', the origonal settings/profile will be
retained.
Start off by inserting Office/outlook cd and running Office Diagnostics

"dk" wrote in message
...
from a novice running windows xp...I can no longer (as of about three days
ago) launch Outlook 2007. My goal is to uninstall the application and
start,
fresh. I cannot uninstall it using the control panel. I get messages
indicating that "install patches" cannot be found. How can I go about
solving this problem?



  #3  
Old March 2nd, 2010, 04:08 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
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Posts: 2,485
Default Cannot launch or unistall Outlook 2007

"dk" wrote in message
...

from a novice running windows xp...I can no longer (as of about three days
ago) launch Outlook 2007. My goal is to uninstall the application and start,
fresh. I cannot uninstall it using the control panel. I get messages
indicating that "install patches" cannot be found. How can I go about
solving this problem?


Did you change hard drives or remove any folders you thought were unnecessary
in the Windows folder?
--
Brian Tillman [MVP-Outlook]

 




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