Can't send Email or Read Newsgroups

Hello. Bruce Hagen helped me out a fews days ago when I
couldn't read Emails or Newsgroup posts. He told me to go
to Run and type "regsvr32 inetcomm.dll." He also told me
to download a program called CWShredder that would look
for the CoolWebSearch-whatever program. I ran "regsvr32
inetcomm.dll" And it would fix the problem temporarily.

I'd have to run the command line each time I received a
new Email. At the same time I was having a problem with
some strange program that hijacked my Internet Explorer.
It wasn't that program mentioned earlier so CWShredder
didn't detect it. I traced this hijacker to a website
called JetSeeker.com which was also related to
zeropopup.com and www.i--search.com. I Emailed them and
they told me how to get rid of it. After that, My Email
seemed to work fine. I wouldn't have to run the command
line to read new Email.

HERE'S THE NEW PROBLEM

Then, I tried to send Email from Outlook. The Email
doesn't get sent and I keep getting an error message that
says,

"The message could not be sent because the server
rejected the sender's e-mail address. The sender's e-mail
address was '.
Subject 'test', Account: 'pop3.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '530 Authentication required', Port: 25, Secure
(SSL): No, Server Error: 530, Error Number: 0x800CCC78"

A little while before this problem started I moved out of
my parents' house. I kept the Comcast broadband service
going at my parents' house because I can't get an Email
at my new home until July 25 and I don't want to go until
then without my primary Emaill address. I can't use the
service at my new apartment because over here we have Cox
broadband service. Using Cox I can still access my
Comcast Email address from my apartment, though.

When this problem with sending Email started I figured it
had something to do with my new location because the
first time I wasn't able to send an Email, it was also
the first time I had tried to send an Email from my new
apartment. I have, however been able to RECEIVE Email on
my Comcast Email account in my apartment using Cox
internet in Outlook Express. THE PLOT THICKENS. I called
Comcast tech support and verified that nothing was wrong
with my connection to them. My account is active,
pop3.comcast.net is the correct Incoming mail server and
smtp.comcast.net is the correct Outgoing mail server.
Everything worked fine before I moved but it also worked
fine before I ran that command line. I made no changes to
the way Outlook Express connects. It all worked back at
my parents' house.

Either the change in location or the command line could
be causing the problem. Comcast tech support said the
problem must be with Outlook Express. I can still send
Email using my Comcast Email address but I have to go
directly to the www.comcast.net website; Outlook Express
just won't do it. As if all of this isn't complicated
enough, there's another problem...

Through Comcast I get a free subscription to Giganews
Newsgroups which I view using Outlook Express. Around
when I ran the command line and noticed the problem with
sending Email, I started getting a window telling me to
input my GigaNews User Name and Password each time I'd
click on a newsgroup or thread. I had OE set to remember
my password and user name so the problem wasn't over an
incorrent password or user name. I went to the GigaNews
website and signed in. My account was active so my
password and user name were definitely correct. I even
tried changing the password and updating OE to remember
this new one but I still got the signin window each time
I tried to look at a newsgroup or thread.

I'm almost sure the problem is NOT caused by my new
location and Cox service. The problem is more likely tied
to that command line Bruce told me to run or some other
bug in OE. Someone help me please! I know this is all
very convoluted and over-explained but I would sure
appreciate the help. Thank you.

Jeremy

PS Bruce, I'm not mad at you

Hi Jeremy,

Many ISP's are now blocking Port 25 (Outgoing Mail) for mail sent using an
SMTP server other than the provider's own. You can configure the Comcast
account to use the Cox outgoing (SMTP) server when connecting through Cox.
The incoming (POP3) server will still be the one for the Comcast account.

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Jeremy" wrote in message
...
Hello. Bruce Hagen helped me out a fews days ago when I
couldn't read Emails or Newsgroup posts. He told me to go
to Run and type "regsvr32 inetcomm.dll." He also told me
to download a program called CWShredder that would look
for the CoolWebSearch-whatever program. I ran "regsvr32
inetcomm.dll" And it would fix the problem temporarily.

I'd have to run the command line each time I received a
new Email. At the same time I was having a problem with
some strange program that hijacked my Internet Explorer.
It wasn't that program mentioned earlier so CWShredder
didn't detect it. I traced this hijacker to a website
called JetSeeker.com which was also related to
zeropopup.com and www.i--search.com. I Emailed them and
they told me how to get rid of it. After that, My Email
seemed to work fine. I wouldn't have to run the command
line to read new Email.

HERE'S THE NEW PROBLEM

Then, I tried to send Email from Outlook. The Email
doesn't get sent and I keep getting an error message that
says,

"The message could not be sent because the server
rejected the sender's e-mail address. The sender's e-mail
address was '.
Subject 'test', Account: 'pop3.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '530 Authentication required', Port: 25, Secure
(SSL): No, Server Error: 530, Error Number: 0x800CCC78"

A little while before this problem started I moved out of
my parents' house. I kept the Comcast broadband service
going at my parents' house because I can't get an Email
at my new home until July 25 and I don't want to go until
then without my primary Emaill address. I can't use the
service at my new apartment because over here we have Cox
broadband service. Using Cox I can still access my
Comcast Email address from my apartment, though.

When this problem with sending Email started I figured it
had something to do with my new location because the
first time I wasn't able to send an Email, it was also
the first time I had tried to send an Email from my new
apartment. I have, however been able to RECEIVE Email on
my Comcast Email account in my apartment using Cox
internet in Outlook Express. THE PLOT THICKENS. I called
Comcast tech support and verified that nothing was wrong
with my connection to them. My account is active,
pop3.comcast.net is the correct Incoming mail server and
smtp.comcast.net is the correct Outgoing mail server.
Everything worked fine before I moved but it also worked
fine before I ran that command line. I made no changes to
the way Outlook Express connects. It all worked back at
my parents' house.

Either the change in location or the command line could
be causing the problem. Comcast tech support said the
problem must be with Outlook Express. I can still send
Email using my Comcast Email address but I have to go
directly to the www.comcast.net website; Outlook Express
just won't do it. As if all of this isn't complicated
enough, there's another problem...

Through Comcast I get a free subscription to Giganews
Newsgroups which I view using Outlook Express. Around
when I ran the command line and noticed the problem with
sending Email, I started getting a window telling me to
input my GigaNews User Name and Password each time I'd
click on a newsgroup or thread. I had OE set to remember
my password and user name so the problem wasn't over an
incorrent password or user name. I went to the GigaNews
website and signed in. My account was active so my
password and user name were definitely correct. I even
tried changing the password and updating OE to remember
this new one but I still got the signin window each time
I tried to look at a newsgroup or thread.

I'm almost sure the problem is NOT caused by my new
location and Cox service. The problem is more likely tied
to that command line Bruce told me to run or some other
bug in OE. Someone help me please! I know this is all
very convoluted and over-explained but I would sure
appreciate the help. Thank you.

Jeremy

PS Bruce, I'm not mad at you

Ok, thank you for the info. But whose tech support do I
call? Comcast or Cox?

Jeremy
-----Original Message-----
Hi Jeremy,

Many ISP's are now blocking Port 25 (Outgoing Mail) for
mail sent using an
SMTP server other than the provider's own. You can
configure the Comcast
account to use the Cox outgoing (SMTP) server when
connecting through Cox.
The incoming (POP3) server will still be the one for the
Comcast account.

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Jeremy" wrote in
message
...
Hello. Bruce Hagen helped me out a fews days ago when I
couldn't read Emails or Newsgroup posts. He told me to
go
to Run and type "regsvr32 inetcomm.dll." He also told
me
to download a program called CWShredder that would look
for the CoolWebSearch-whatever program. I ran "regsvr32
inetcomm.dll" And it would fix the problem temporarily.

I'd have to run the command line each time I received a
new Email. At the same time I was having a problem with
some strange program that hijacked my Internet
Explorer.
It wasn't that program mentioned earlier so CWShredder
didn't detect it. I traced this hijacker to a website
called JetSeeker.com which was also related to
zeropopup.com and www.i--search.com. I Emailed them and
they told me how to get rid of it. After that, My Email
seemed to work fine. I wouldn't have to run the command
line to read new Email.

HERE'S THE NEW PROBLEM

Then, I tried to send Email from Outlook. The Email
doesn't get sent and I keep getting an error message
that
says,

"The message could not be sent because the server
rejected the sender's e-mail address. The sender's e-
mail
address was '.
Subject 'test', Account: 'pop3.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '530 Authentication required', Port: 25,
Secure
(SSL): No, Server Error: 530, Error Number: 0x800CCC78"

A little while before this problem started I moved out
of
my parents' house. I kept the Comcast broadband service
going at my parents' house because I can't get an Email
at my new home until July 25 and I don't want to go
until
then without my primary Emaill address. I can't use the
service at my new apartment because over here we have
Cox
broadband service. Using Cox I can still access my
Comcast Email address from my apartment, though.

When this problem with sending Email started I figured
it
had something to do with my new location because the
first time I wasn't able to send an Email, it was also
the first time I had tried to send an Email from my new
apartment. I have, however been able to RECEIVE Email
on
my Comcast Email account in my apartment using Cox
internet in Outlook Express. THE PLOT THICKENS. I
called
Comcast tech support and verified that nothing was
wrong
with my connection to them. My account is active,
pop3.comcast.net is the correct Incoming mail server
and
smtp.comcast.net is the correct Outgoing mail server.
Everything worked fine before I moved but it also
worked
fine before I ran that command line. I made no changes
to
the way Outlook Express connects. It all worked back at
my parents' house.

Either the change in location or the command line could
be causing the problem. Comcast tech support said the
problem must be with Outlook Express. I can still send
Email using my Comcast Email address but I have to go
directly to the www.comcast.net website; Outlook
Express
just won't do it. As if all of this isn't complicated
enough, there's another problem...

Through Comcast I get a free subscription to Giganews
Newsgroups which I view using Outlook Express. Around
when I ran the command line and noticed the problem
with
sending Email, I started getting a window telling me to
input my GigaNews User Name and Password each time I'd
click on a newsgroup or thread. I had OE set to
remember
my password and user name so the problem wasn't over an
incorrent password or user name. I went to the GigaNews
website and signed in. My account was active so my
password and user name were definitely correct. I even
tried changing the password and updating OE to remember
this new one but I still got the signin window each
time
I tried to look at a newsgroup or thread.

I'm almost sure the problem is NOT caused by my new
location and Cox service. The problem is more likely
tied
to that command line Bruce told me to run or some other
bug in OE. Someone help me please! I know this is all
very convoluted and over-explained but I would sure
appreciate the help. Thank you.

Jeremy

PS Bruce, I'm not mad at you


.

Hi Jeremy,

There shouldn't be a need to call either tech support for this issue (if
both accounts work when expected), i.e., Comcast's when connecting through
them and the Cox mail account when using Cox.

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
wrote in message
...
Ok, thank you for the info. But whose tech support do I
call? Comcast or Cox?

Jeremy
-----Original Message-----
Hi Jeremy,

Many ISP's are now blocking Port 25 (Outgoing Mail) for
mail sent using an
SMTP server other than the provider's own. You can
configure the Comcast
account to use the Cox outgoing (SMTP) server when
connecting through Cox.
The incoming (POP3) server will still be the one for the
Comcast account.

--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
"Jeremy" wrote in
message
...
Hello. Bruce Hagen helped me out a fews days ago when I
couldn't read Emails or Newsgroup posts. He told me to
go
to Run and type "regsvr32 inetcomm.dll." He also told
me
to download a program called CWShredder that would look
for the CoolWebSearch-whatever program. I ran "regsvr32
inetcomm.dll" And it would fix the problem temporarily.

I'd have to run the command line each time I received a
new Email. At the same time I was having a problem with
some strange program that hijacked my Internet
Explorer.
It wasn't that program mentioned earlier so CWShredder
didn't detect it. I traced this hijacker to a website
called JetSeeker.com which was also related to
zeropopup.com and www.i--search.com. I Emailed them and
they told me how to get rid of it. After that, My Email
seemed to work fine. I wouldn't have to run the command
line to read new Email.

HERE'S THE NEW PROBLEM

Then, I tried to send Email from Outlook. The Email
doesn't get sent and I keep getting an error message
that
says,

"The message could not be sent because the server
rejected the sender's e-mail address. The sender's e-
mail
address was '.
Subject 'test', Account: 'pop3.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '530 Authentication required', Port: 25,
Secure
(SSL): No, Server Error: 530, Error Number: 0x800CCC78"

A little while before this problem started I moved out
of
my parents' house. I kept the Comcast broadband service
going at my parents' house because I can't get an Email
at my new home until July 25 and I don't want to go
until
then without my primary Emaill address. I can't use the
service at my new apartment because over here we have
Cox
broadband service. Using Cox I can still access my
Comcast Email address from my apartment, though.

When this problem with sending Email started I figured
it
had something to do with my new location because the
first time I wasn't able to send an Email, it was also
the first time I had tried to send an Email from my new
apartment. I have, however been able to RECEIVE Email
on
my Comcast Email account in my apartment using Cox
internet in Outlook Express. THE PLOT THICKENS. I
called
Comcast tech support and verified that nothing was
wrong
with my connection to them. My account is active,
pop3.comcast.net is the correct Incoming mail server
and
smtp.comcast.net is the correct Outgoing mail server.
Everything worked fine before I moved but it also
worked
fine before I ran that command line. I made no changes
to
the way Outlook Express connects. It all worked back at
my parents' house.

Either the change in location or the command line could
be causing the problem. Comcast tech support said the
problem must be with Outlook Express. I can still send
Email using my Comcast Email address but I have to go
directly to the www.comcast.net website; Outlook
Express
just won't do it. As if all of this isn't complicated
enough, there's another problem...

Through Comcast I get a free subscription to Giganews
Newsgroups which I view using Outlook Express. Around
when I ran the command line and noticed the problem
with
sending Email, I started getting a window telling me to
input my GigaNews User Name and Password each time I'd
click on a newsgroup or thread. I had OE set to
remember
my password and user name so the problem wasn't over an
incorrent password or user name. I went to the GigaNews
website and signed in. My account was active so my
password and user name were definitely correct. I even
tried changing the password and updating OE to remember
this new one but I still got the signin window each
time
I tried to look at a newsgroup or thread.

I'm almost sure the problem is NOT caused by my new
location and Cox service. The problem is more likely
tied
to that command line Bruce told me to run or some other
bug in OE. Someone help me please! I know this is all
very convoluted and over-explained but I would sure
appreciate the help. Thank you.

Jeremy

PS Bruce, I'm not mad at you


.

The '530 Authentication required' would indicate that Comcast is now support SMTP
Authentication. In OE this is specified in Tools, Accounts, Mail, Properties, Servers,
Outgoing Mail Server, My Server Requires Authentication.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Jeremy" wrote in message
...
Hello. Bruce Hagen helped me out a fews days ago when I
couldn't read Emails or Newsgroup posts. He told me to go
to Run and type "regsvr32 inetcomm.dll." He also told me
to download a program called CWShredder that would look
for the CoolWebSearch-whatever program. I ran "regsvr32
inetcomm.dll" And it would fix the problem temporarily.

I'd have to run the command line each time I received a
new Email. At the same time I was having a problem with
some strange program that hijacked my Internet Explorer.
It wasn't that program mentioned earlier so CWShredder
didn't detect it. I traced this hijacker to a website
called JetSeeker.com which was also related to
zeropopup.com and www.i--search.com. I Emailed them and
they told me how to get rid of it. After that, My Email
seemed to work fine. I wouldn't have to run the command
line to read new Email.

HERE'S THE NEW PROBLEM

Then, I tried to send Email from Outlook. The Email
doesn't get sent and I keep getting an error message that
says,

"The message could not be sent because the server
rejected the sender's e-mail address. The sender's e-mail
address was '.
Subject 'test', Account: 'pop3.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '530 Authentication required', Port: 25, Secure
(SSL): No, Server Error: 530, Error Number: 0x800CCC78"

A little while before this problem started I moved out of
my parents' house. I kept the Comcast broadband service
going at my parents' house because I can't get an Email
at my new home until July 25 and I don't want to go until
then without my primary Emaill address. I can't use the
service at my new apartment because over here we have Cox
broadband service. Using Cox I can still access my
Comcast Email address from my apartment, though.

When this problem with sending Email started I figured it
had something to do with my new location because the
first time I wasn't able to send an Email, it was also
the first time I had tried to send an Email from my new
apartment. I have, however been able to RECEIVE Email on
my Comcast Email account in my apartment using Cox
internet in Outlook Express. THE PLOT THICKENS. I called
Comcast tech support and verified that nothing was wrong
with my connection to them. My account is active,
pop3.comcast.net is the correct Incoming mail server and
smtp.comcast.net is the correct Outgoing mail server.
Everything worked fine before I moved but it also worked
fine before I ran that command line. I made no changes to
the way Outlook Express connects. It all worked back at
my parents' house.

Either the change in location or the command line could
be causing the problem. Comcast tech support said the
problem must be with Outlook Express. I can still send
Email using my Comcast Email address but I have to go
directly to the www.comcast.net website; Outlook Express
just won't do it. As if all of this isn't complicated
enough, there's another problem...

Through Comcast I get a free subscription to Giganews
Newsgroups which I view using Outlook Express. Around
when I ran the command line and noticed the problem with
sending Email, I started getting a window telling me to
input my GigaNews User Name and Password each time I'd
click on a newsgroup or thread. I had OE set to remember
my password and user name so the problem wasn't over an
incorrent password or user name. I went to the GigaNews
website and signed in. My account was active so my
password and user name were definitely correct. I even
tried changing the password and updating OE to remember
this new one but I still got the signin window each time
I tried to look at a newsgroup or thread.

I'm almost sure the problem is NOT caused by my new
location and Cox service. The problem is more likely tied
to that command line Bruce told me to run or some other
bug in OE. Someone help me please! I know this is all
very convoluted and over-explained but I would sure
appreciate the help. Thank you.

Jeremy

PS Bruce, I'm not mad at you