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mo ving my MS Office Pro 2002
I use a zippered binder that holds about 300 CDs. And I know exactly where
it is. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Wayne" wrote in message ... Hey I contacted a MS kb number someone suggested and it said it support all versions of the MS Office Xp Pro, but it will be just an attempt to retreive the one I bought and you are very correct, I do need to take better care of the program disks I have! Any specially product you know of that is is made for storing disks? Anyway thanks a lot! "Hertz_Donut" wrote: "Wayne" wrote in message ... I purchased MS Office Pro in 2002 and installed it on my computer. Is there a way to move the whole application to my newer window xp computer? I do not have the Program disc anymore but I do have my key # MS no longer provides support for Office XP and earlier. Your only real choices are to buy a newer version, or to search on eBay for a disc., If you decide to go the eBay rout, make sure that you are buying a legitimate OEM or Retail disc, not a hacked disk or a copy. In the future, you should get in the habit of properly caring for and storing the software you buy. It will be cheaper than having to rebuy it every time you need to re-install. Honu |
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mo ving my MS Office Pro 2002
I suspect that you may not have made your problem clear to the rep. I don't
know where you are located but this information is what I have saved: http://support.microsoft.com/default...b;en-us;302822 Order a replacement CD U.S. customers can contact the Microsoft Order Desk at the following phone number: (800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time. Canadian customers can contact the Canadian Order Desk at the following number: (800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Wayne" wrote in message ... I have the owner's manual, so "support" was not the problem, it could be I did not make my problem to the Rep as to what I was needing?? However, I hardly conveyed the fact my problem regarded the MS Office PRO 2002 version ( original cost over $529,00) and right off the start the Rep insisted they did not even have a 2002 version available so, there was no way MS could help me. Really this was 2005 and MS had destoryed all copies of the 2002 version...I don't think so!! I would very much appreciate any particular MS site you might recommend I contact for help!! Anyway, I see you are very busy helping many of the problems people ask on this discussion board and I know we all thank you very for the help you offer! Wayne "JoAnn Paules" wrote: I'm not talking about "support", I'm talking about sending me new CDs. I had to replace my XP version last year, prior to 2007 being released. It's a free phone call - worth trying, ya know. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Wayne" wrote in message ... Thank you very much.. I beleive you both are correct! I called MS about a year ago and I was told MS does not support any version over two yrs old. I ran accross this forum and thought there might be a whiz out there who might know of a solution. Thanks so much for your help and reply!! "JoAnn Paules" wrote: They would (will?) replace the disks for a retail version of Office 2002 only, not OEM. No first-borns are required, the verify the validity of the key, take your shipping information, charge card number and say thank you. The only question I has is whether they are still replacing that version now that 2007 has been released. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Tim" tim_at_overthere.com wrote in message news I believe MS can provide replacement discs for a nominal fee. I've never done it so I don't know how much proof they need or if they require your first-born. And I'm not sure if that applies to out-of-date versions. But since you know your product key, if you can borrow someone else's disc, you can install it that way. You might want to keep better track of your discs...it makes re-installing much easier ;-) Also, if both PCs can/will be used simultaneously, you really need to purchase a new Office license per the EULA. Tim "Wayne" wrote in message ... I purchased MS Office Pro in 2002 and installed it on my computer. Is there a way to move the whole application to my newer window xp computer? I do not have the Program disc anymore but I do have my key # |
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