Server Application Error When Trying To Edit Graphs

When I tried to edit a graph in PowerPoint 2003, I get the following message,
"The server application, source file, or item can't be found or return an
unknown error. You may need to reinstall the server application." Note,
this does not happen on all the graphs, just some of them. Also, these
graphs can edit in other versions of PowerPoint.

Any ideas?

Step one, make certain you have all the service packs installed for Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the following
message,
"The server application, source file, or item can't be found or return an
unknown error. You may need to reinstall the server application." Note,
this does not happen on all the graphs, just some of them. Also, these
graphs can edit in other versions of PowerPoint.

Any ideas?

Austin,

I just installed the updates. It did not solve the problem. What would be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the following
message,
"The server application, source file, or item can't be found or return an
unknown error. You may need to reinstall the server application." Note,
this does not happen on all the graphs, just some of them. Also, these
graphs can edit in other versions of PowerPoint.

Any ideas?

Can't edit Org Chart, Graph, Excel (error msg: "server application, source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
news
Austin,

I just installed the updates. It did not solve the problem. What would
be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for
Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the following
message,
"The server application, source file, or item can't be found or return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.

Any ideas?

Echo S

Do you know why only some of the graphs would have this error?

Ernie


"Echo S" wrote:

Can't edit Org Chart, Graph, Excel (error msg: "server application, source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
news
Austin,

I just installed the updates. It did not solve the problem. What would
be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for
Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the following
message,
"The server application, source file, or item can't be found or return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.

Any ideas?

No, I don't. But I'd probably start with disabling the Norton AntiVirus
Office plug-in, if you use Norton/Symantec, and reregistering MS Graph.
Those are easy things to do, and they don't take a whole lot of effort or
mess anything up on the system.

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
...
Echo S

Do you know why only some of the graphs would have this error?

Ernie


"Echo S" wrote:

Can't edit Org Chart, Graph, Excel (error msg: "server application,
source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
news
Austin,

I just installed the updates. It did not solve the problem. What
would
be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for
Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the
following
message,
"The server application, source file, or item can't be found or
return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.

Any ideas?

In article , Ernie Wong
wrote:
Echo S

Do you know why only some of the graphs would have this error?

It's hard to say w/o seeing the behavior on the computer and having a look at
the presentation, but a few possibilities a

- Some of the graphs are from MSGraph, some from other apps like Excel. See
what program opens when you doubleclick the ones you CAN edit.

- Some of the graphs have been ungrouped then regrouped so are now PPT shapes,
not really graphs (but if that were the case, doubleclicking wouldn't let you
edit them at all)

Echo S,

Thanks for the suggestions. I have already disabled the Norton AntiVirus
Office plug-in. I will reregister MS Graph next. All of the graphs on this
presentation were generated with MS Graph. I can edit some of graphs and
some of the graphs are even on the same slides.

Ernie

"Echo S" wrote:

No, I don't. But I'd probably start with disabling the Norton AntiVirus
Office plug-in, if you use Norton/Symantec, and reregistering MS Graph.
Those are easy things to do, and they don't take a whole lot of effort or
mess anything up on the system.

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
...
Echo S

Do you know why only some of the graphs would have this error?

Ernie


"Echo S" wrote:

Can't edit Org Chart, Graph, Excel (error msg: "server application,
source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
news Austin,

I just installed the updates. It did not solve the problem. What
would
be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for
Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the
following
message,
"The server application, source file, or item can't be found or
return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.

Any ideas?

Steve,

Thanks for the suggestion. All of my graphs on the presentation were
produced in PowerPoint using MS Graph. I am able to open and edit some of
the graphs and with others; I get the Server Application error message.

Ernie


"Steve Rindsberg" wrote:

In article , Ernie Wong
wrote:
Echo S

Do you know why only some of the graphs would have this error?

It's hard to say w/o seeing the behavior on the computer and having a look at
the presentation, but a few possibilities a

- Some of the graphs are from MSGraph, some from other apps like Excel. See
what program opens when you doubleclick the ones you CAN edit.

- Some of the graphs have been ungrouped then regrouped so are now PPT shapes,
not really graphs (but if that were the case, doubleclicking wouldn't let you
edit them at all)

Did you disable the DLL via Start|Run, or did you just turn it off in the
software itself? I'd recommend turning it off and then disabling the DLL via
Start|Run, just to make sure.

Norton Anti-Virus and Office http://www.rdpslides.com/pptfaq/FAQ00387.htm
has instrux.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



"Ernie Wong" wrote:

Echo S,

Thanks for the suggestions. I have already disabled the Norton AntiVirus
Office plug-in. I will reregister MS Graph next. All of the graphs on this
presentation were generated with MS Graph. I can edit some of graphs and
some of the graphs are even on the same slides.

Ernie

"Echo S" wrote:

No, I don't. But I'd probably start with disabling the Norton AntiVirus
Office plug-in, if you use Norton/Symantec, and reregistering MS Graph.
Those are easy things to do, and they don't take a whole lot of effort or
mess anything up on the system.

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
...
Echo S

Do you know why only some of the graphs would have this error?

Ernie


"Echo S" wrote:

Can't edit Org Chart, Graph, Excel (error msg: "server application,
source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"Ernie Wong" wrote in message
news Austin,

I just installed the updates. It did not solve the problem. What
would
be
step two?

Thanks,

Ernie

"Austin Myers" wrote:

Step one, make certain you have all the service packs installed for
Office
2003.

Austin Myers
MS PowerPoint MVP Team

PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com



"Ernie Wong" wrote in message
...
When I tried to edit a graph in PowerPoint 2003, I get the
following
message,
"The server application, source file, or item can't be found or
return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.

Any ideas?