Problem with Product Keys for 2007

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

Yes, getting exactly the same problem and logged a call with MSDN customer
service this morning. Try doing over the phone activation, I managed to
convince the lady at the call center to activate me, but clearly there is
something wrong with the license keys...

- Russell Fishman


"Rick Martin" wrote:

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

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--------------------
Thread-Topic: Problem with Product Keys for 2007
thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
X-WBNR-Posting-Host: 131.44.121.21
From: =?Utf-8?B?UmljayBNYXJ0aW4=?=
Subject: Problem with Product Keys for 2007
Date: Mon, 13 Nov 2006 06:31:03 -0800
Lines: 11
Message-ID:
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charset="Utf-8"
Content-Transfer-Encoding: 7bit
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Content-Class: urn:content-classes:message
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X-Tomcat-NG: microsoft.public.office.setup

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus
area
last night. Installed on two of my machines. When I tried to activate
my
copy of Infopath I was told I had exceeded the maximum number of
activations
allowed. It appears Infopath and OneNote share same product key but
doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

Vincent,
So there's been issues huh?


Jeff

"Vincent Xu [MSFT]" wrote in message
...
Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties,and confers no rights.
================================================== ====



--------------------
Thread-Topic: Problem with Product Keys for 2007
thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
X-WBNR-Posting-Host: 131.44.121.21
From: =?Utf-8?B?UmljayBNYXJ0aW4=?=
Subject: Problem with Product Keys for 2007
Date: Mon, 13 Nov 2006 06:31:03 -0800
Lines: 11
Message-ID:
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
Newsgroups: microsoft.public.office.setup
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.office.setup

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus
area
last night. Installed on two of my machines. When I tried to activate
my
copy of Infopath I was told I had exceeded the maximum number of
activations
allowed. It appears Infopath and OneNote share same product key but
doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

That is the standard licensing question option available since gawd knows when - indicates nothing about any current problem.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Vincent,
| So there's been issues huh?
|
|
| Jeff
|
| "Vincent Xu [MSFT]" wrote in message
| ...
|| Hi Rick,
||
|| For licensing questions:
||
|| You can call 1-800-426-9400 (select option 4), Monday through
|| Friday, 6:00 A.M. to 6:00 P.M. (PST) to speak directly to a
|| Microsoft licensing specialist. Worldwide customers can use the
|| Guide to Worldwide Microsoft Licensing Sites
|| http://www.microsoft.com/licensing/index/worldwide.asp to find
|| contact information in their locations.
||
|| Thanks.
||
|| Best regards,
||
|| Vincent Xu
|| Microsoft Online Partner Support
||
|| ================================================== ====
|| Get Secure! - www.microsoft.com/security
|| ================================================== ====
|| When responding to posts, please "Reply to Group" via your
|| newsreader so that others
|| may learn and benefit from this issue.
|| ================================================== ====
|| This posting is provided "AS IS" with no warranties,and confers no
|| rights. ================================================== ====
||
||
||
|| --------------------
|||| Thread-Topic: Problem with Product Keys for 2007
|||| thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
|||| X-WBNR-Posting-Host: 131.44.121.21
|||| From: =?Utf-8?B?UmljayBNYXJ0aW4=?=
|||| Subject: Problem with Product Keys for 2007
|||| Date: Mon, 13 Nov 2006 06:31:03 -0800
|||| Lines: 11
|||| Message-ID:
|||| MIME-Version: 1.0
|||| Content-Type: text/plain;
|||| charset="Utf-8"
|||| Content-Transfer-Encoding: 7bit
|||| X-Newsreader: Microsoft CDO for Windows 2000
|||| Content-Class: urn:content-classes:message
|||| Importance: normal
|||| Priority: normal
|||| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
|||| Newsgroups: microsoft.public.office.setup
|||| Path: TK2MSFTNGXA01.phx.gbl
|||| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
|||| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
|||| X-Tomcat-NG: microsoft.public.office.setup
||||
|||| All,
||||
|||| Downloaded Office Suite, Visio, OneNote and Infopath from Technet
|||| Plus area last night. Installed on two of my machines. When I
|||| tried to activate my copy of Infopath I was told I had exceeded
|||| the maximum number of activations allowed. It appears Infopath
|||| and OneNote share same product key but doesn't differentiate among
|||| products. Anyone else having problems yet?
||||
|||| Thanks,
||||
|||| Rick

I am having the same issue with the shared Product Key for Visio and Project
(one shared key) and the one for "office desktop applications" (OneNote,
InfoPath, Groove). If I use the key for one of these products, I can not
activate over the Internet, even on the same computer, for the other
product(s) that share that key. I have not even attempted installations or
activations on other computers. I hope MS gets this straightened out
pronto.
"Rick Martin" wrote in message
...
All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus
area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of
activations
allowed. It appears Infopath and OneNote share same product key but
doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

activations on other computers. I hope MS gets this straightened out
pronto
Probably not much they can do when it comes to the website. Lots of
people are trying to use the download servers right now for Office 2007
(just wait till Wednesday when Vista comes out, it'll be worse!).
Things will get better over time...
This was to be expected. No matter how many servers MS threw at it, they
have never been able to hold up perfectly during the first few days of
any release of Office 2007 during the beta cycle.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Rick Martin" wrote in message
:

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

"Patrick Schmid [MVP]" wrote:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Rick Martin" wrote in message
:

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Warry" wrote in message
:

Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

"Patrick Schmid [MVP]" wrote:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Rick Martin" wrote in message
:

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick