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2002 - error sending messages



 
 
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  #1  
Old August 25th, 2008, 12:50 AM posted to microsoft.public.outlook.installation
VLB
external usenet poster
 
Posts: 7
Default 2002 - error sending messages

Error 0x800CCC0F when sending msgs. can receive msgs. Have AT&T DSL, I.E.
6.0. Per AT&T, SMTP Port should be 465 but that doesn't work. Can send when
SMTP Port is 25. AT&T rep said Microsoft has a fix but I am unable to locate
it. Any help? Thanks!
  #2  
Old August 25th, 2008, 04:04 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
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Posts: 10,888
Default 2002 - error sending messages

"vlb" wrote in message
...

Error 0x800CCC0F when sending msgs. can receive msgs. Have AT&T DSL,
I.E.
6.0. Per AT&T, SMTP Port should be 465 but that doesn't work. Can send
when
SMTP Port is 25. AT&T rep said Microsoft has a fix but I am unable to
locate
it. Any help? Thanks!


Please describe in complete detail how you have configured your account
(every setting), excluding only your username/password. Include as well the
COMPLETE text of any errors you receive. For AT&T Yahoo, port 465 is the
correct SMTP server port.
--
Brian Tillman [MVP-Outlook]

  #3  
Old August 25th, 2008, 05:10 PM posted to microsoft.public.outlook.installation
VLB
external usenet poster
 
Posts: 7
Default 2002 - error sending messages

Thanks so much for the fast response. Settings follow...
Incoming Mail Server (POP3) - pop.att.yahoo.com, Outgoing
(SMTP)-smtp.att.yahoo.com, Mail Account - pop.att.yahoo.com, My outgoing
server (SMTP) requires authentication is checked, Use same settings as my
incoming mail server is on, Server Port numbers: Incoming POP3 - 995 plus
checked on This server requires a secure connection (SSL), Outgoing (SMTP)
465 plus checked on This server requires a secure connection. Went over and
over settings with AT&T tech, even deleted email acct and re-added. Will
only send when Outgoing port is 25 and This server requires a secure
connection is 'not' checked.

AT&T said this is a known problem with Microsoft and there is a fix in
Service Pack 3. ?

Error: Task 'pop.att.yahoo.com - Sending' reported error (0x800CCC0F): 'The
connection to the server was interrupted. If this problem continues, contact
your server administrator or Internet service provider (ISP).'

"Brian Tillman [MVP - Outlook]" wrote:

"vlb" wrote in message
...

Error 0x800CCC0F when sending msgs. can receive msgs. Have AT&T DSL,
I.E.
6.0. Per AT&T, SMTP Port should be 465 but that doesn't work. Can send
when
SMTP Port is 25. AT&T rep said Microsoft has a fix but I am unable to
locate
it. Any help? Thanks!


Please describe in complete detail how you have configured your account
(every setting), excluding only your username/password. Include as well the
COMPLETE text of any errors you receive. For AT&T Yahoo, port 465 is the
correct SMTP server port.
--
Brian Tillman [MVP-Outlook]


  #4  
Old August 26th, 2008, 03:17 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 10,888
Default 2002 - error sending messages

"vlb" wrote in message
...

AT&T said this is a known problem with Microsoft and there is a fix in
Service Pack 3. ?


Possibly. I saw a recent post about that. You could try installing the
update to see.
--
Brian Tillman [MVP-Outlook]

  #5  
Old August 26th, 2008, 03:54 PM posted to microsoft.public.outlook.installation
VLB
external usenet poster
 
Posts: 7
Default 2002 - error sending messages

Assume my settings are correct. Do I need to unistall Service Pack 2 or just
install 3. Thanks

"Brian Tillman [MVP - Outlook]" wrote:

"vlb" wrote in message
...

AT&T said this is a known problem with Microsoft and there is a fix in
Service Pack 3. ?


Possibly. I saw a recent post about that. You could try installing the
update to see.
--
Brian Tillman [MVP-Outlook]


  #6  
Old August 26th, 2008, 07:50 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 10,888
Default 2002 - error sending messages

"vlb" wrote in message
...

Assume my settings are correct. Do I need to unistall Service Pack 2 or
just
install 3. Thanks


That information will be in the article describing the service pack, but in
general I think service packs are cumulative, meaning SP3 will contain prior
updates as well.
--
Brian Tillman [MVP-Outlook]

  #7  
Old August 26th, 2008, 09:23 PM posted to microsoft.public.outlook.installation
VLB
external usenet poster
 
Posts: 7
Default 2002 - error sending messages

Thanks

"Brian Tillman [MVP - Outlook]" wrote:

"vlb" wrote in message
...

Assume my settings are correct. Do I need to unistall Service Pack 2 or
just
install 3. Thanks


That information will be in the article describing the service pack, but in
general I think service packs are cumulative, meaning SP3 will contain prior
updates as well.
--
Brian Tillman [MVP-Outlook]


 




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