Outlook 2007 won't run with Vista

Mary

I can't create or rebuild my profile because Windows shuts Office 2007 down
before it get fully up. My anti-virus was off durring the install and I
don't use Norton.

"Mary Sauer" wrote:

Did you try to repair your profile?
Did you disable your virus software when you tried installation or disabling the
Office plug-in if you have Norton.
Look here
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://support.microsoft.com/kb/829918/en-us

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Doug" wrote in message
...
I am willing to try just about anything to get this laptop working with
Office 2007, any suggestion? I double check to make sure .Net, which is
installed with Vista by default, was working. It appears everything is
correct. I tried copy this appl. extension 'MSVCR80.dll and RTFHTML.dll in
to the Office 12 folder but this didn't help. I need to back up one step to
the RTFHTML.dll. After I copy the MSVCR80.dll into the Office 12 folder I
try to run Outlook and got a missing RTFHTML.dll message so I copy it into
the same folder. I would try and uninstall Office 2007 from my machine and
start over but the standard removal still leaves folders and registry
entries. I do not have a utility that will erase all traces of it. Is there
utility for doing that?
Doug

You create the mail profile in Control Panel-Mail Icon. Having Office open is not required.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doug asked:

| Mary
|
| I can't create or rebuild my profile because Windows shuts Office
| 2007 down before it get fully up. My anti-virus was off durring the
| install and I don't use Norton.
|
| "Mary Sauer" wrote:
|
|| Did you try to repair your profile?
|| Did you disable your virus software when you tried installation or
|| disabling the Office plug-in if you have Norton.
|| Look here
|| How to create a new e-mail profile in Outlook 2007 and in Outlook
|| 2003 http://support.microsoft.com/kb/829918/en-us
||
|| --
|| Mary Sauer MSFT MVP
|| http://office.microsoft.com/
|| http://msauer.mvps.org/
|| news://msnews.microsoft.com
||
|| "Doug" wrote in message
|| ...
||| I am willing to try just about anything to get this laptop working
||| with Office 2007, any suggestion? I double check to make sure
||| .Net, which is installed with Vista by default, was working. It
||| appears everything is correct. I tried copy this appl. extension
||| 'MSVCR80.dll and RTFHTML.dll in to the Office 12 folder but this
||| didn't help. I need to back up one step to the RTFHTML.dll. After
||| I copy the MSVCR80.dll into the Office 12 folder I try to run
||| Outlook and got a missing RTFHTML.dll message so I copy it into the
||| same folder. I would try and uninstall Office 2007 from my machine
||| and start over but the standard removal still leaves folders and
||| registry entries. I do not have a utility that will erase all
||| traces of it. Is there utility for doing that?
||| Doug