Outlook 2007 won't run with Vista

I am running Office 2007 Prof and everything work fine except Outlook. It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running Vista
Utlimate for a OS.
Thanks
Doug

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except Outlook. It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running
Vista
Utlimate for a OS.
Thanks
Doug

When I said upgrade I mean I installed Office 2003 Pro than upgrade to Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found. Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe, SQL
Express. I don't know if that has any bearing on my current problem or not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except Outlook. It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running
Vista
Utlimate for a OS.
Thanks
Doug

I have to confess I'm not entirely sure where you are,
You say Office2003 works fine, but then you say you upgraded to Office2007.
Have you installed Office2007 in parallel & retained 2003?

You sure thats not a typo for msvcr80.dll?

"Doug" wrote in message
...
When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to
my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found.
Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except Outlook.
It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running
Vista
Utlimate for a OS.
Thanks
Doug

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Doug" wrote in message
...
When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to
my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found.
Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except Outlook.
It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running
Vista
Utlimate for a OS.
Thanks
Doug

Yes it was a typo for MSVCR80.dll. This is the file it can't find. Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have just
tried many possible solution to no avail.

"JoAnn Paules" wrote:

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Doug" wrote in message
...
When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to
my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found.
Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except Outlook.
It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running
Vista
Utlimate for a OS.
Thanks
Doug

That's not been my understanding. If Outlook was on it, 2007 would not
overwrite it unlike other Office programs. (I'll admit that the system I put
Office 2007 on didn't have any previous versions tho. )

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Doug" wrote in message
...
Yes it was a typo for MSVCR80.dll. This is the file it can't find.
Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have
just
tried many possible solution to no avail.

"JoAnn Paules" wrote:

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Doug" wrote in message
...
When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine
to
my
Vista machine and that had no effects. The Office 2003 works fine.
the
message I am getting is: "Fail to start because MSVR80.dll was not
found.
Re
- installling may fix this proble." Then I get a message that Outlook
has
stopped working and a "Close Program" button. Next, I tried to
re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office
2007
package. When updating that install I had problem installing, I
believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except
Outlook.
It
said it has missing dll from it's path. I have tried doing a
repair,
reinstall, and upgrade but nothing work get it working. I am
running
Vista
Utlimate for a OS.
Thanks
Doug

A msvcr80.dll problem would often indicate an error with net framework, I
assume office2007 requires and uses net framework during the install/setup

"Doug" wrote in message
...
Yes it was a typo for MSVCR80.dll. This is the file it can't find.
Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have
just
tried many possible solution to no avail.

"JoAnn Paules" wrote:

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Doug" wrote in message
...
When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine
to
my
Vista machine and that had no effects. The Office 2003 works fine.
the
message I am getting is: "Fail to start because MSVR80.dll was not
found.
Re
- installling may fix this proble." Then I get a message that Outlook
has
stopped working and a "Close Program" button. Next, I tried to
re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office
2007
package. When updating that install I had problem installing, I
believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


"DL" wrote:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

"Doug" wrote in message
...
I am running Office 2007 Prof and everything work fine except
Outlook.
It
said it has missing dll from it's path. I have tried doing a
repair,
reinstall, and upgrade but nothing work get it working. I am
running
Vista
Utlimate for a OS.
Thanks
Doug

I am willing to try just about anything to get this laptop working with
Office 2007, any suggestion? I double check to make sure .Net, which is
installed with Vista by default, was working. It appears everything is
correct. I tried copy this appl. extension 'MSVCR80.dll and RTFHTML.dll in
to the Office 12 folder but this didn't help. I need to back up one step to
the RTFHTML.dll. After I copy the MSVCR80.dll into the Office 12 folder I
try to run Outlook and got a missing RTFHTML.dll message so I copy it into
the same folder. I would try and uninstall Office 2007 from my machine and
start over but the standard removal still leaves folders and registry
entries. I do not have a utility that will erase all traces of it. Is there
utility for doing that?
Doug

Did you try to repair your profile?
Did you disable your virus software when you tried installation or disabling the
Office plug-in if you have Norton.
Look here
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://support.microsoft.com/kb/829918/en-us

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Doug" wrote in message
...
I am willing to try just about anything to get this laptop working with
Office 2007, any suggestion? I double check to make sure .Net, which is
installed with Vista by default, was working. It appears everything is
correct. I tried copy this appl. extension 'MSVCR80.dll and RTFHTML.dll in
to the Office 12 folder but this didn't help. I need to back up one step to
the RTFHTML.dll. After I copy the MSVCR80.dll into the Office 12 folder I
try to run Outlook and got a missing RTFHTML.dll message so I copy it into
the same folder. I would try and uninstall Office 2007 from my machine and
start over but the standard removal still leaves folders and registry
entries. I do not have a utility that will erase all traces of it. Is there
utility for doing that?
Doug