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#11
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Office 2007 Beta install error - null
this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted restart its installer... 1st time i let it go and then tried office 2007 - zippo didn't work. rebooted and then cancelled the office 2003 installer and deleted keys and tried to install office 2007, still errored "Mittu" wrote in message ... Hi Try the following steps. (1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office and HKEY_CURRENT_USER\Software\Microsoft\Office (2) Restart the machine and try installing Office again. Also, if you become disconnected from your installation point or network resource, reconnect and try to install Office again. If you are a mobile user who is using a laptop computer, and the installation resource is unavailable, you cannot use the Office feature until you reconnect to your installation resource. Thanks, Mittu "full.arm" wrote: same here... xp-sp2 "Ray" wrote in message ... hi, i have the same problem windows xp, sp2, all service packs "Milly Staples [MVP - Outlook]" wrote: None -what OS and SP are you trying to install this on? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, full.arm asked: | Hi I am hoping that some smart cookie will be able to help me out. | Office 2007 rollbacks when performing an install. I've ensured I | have heaps of disc space, firewall/anti-virus disabled. Following | error captured in Setup log file; | | MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ===' | MSI(TERMINATE): '(null)' | Error: Failed to install product: ErrorCode: 1603(0x643). | 00000000:013850c6 | operator delete | operator delete | operator delete | operator delete | operator delete | operator delete | RunSetup | RunSetup | GetModuleFileNameA | Rolling back chain | 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US | There appears to be no rollback work to do for package: | AccessMUI.en-US path: F:\MSOCache\All | Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI | Error: Failed to get all download ID's from Injector. Error code: | 0x80070002 HResult: 0x80070002. | 00000000:013850c6 | RunSetup | RunSetup | 00000000:3003fe6b | 00000000:3004001a | 00000000:3004e790 | RegisterWaitForInputIdle | Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0. | Exception caught: HResultOnly. | PERF: TickCount=87289843 Name=RunSetup Description=End function | | Any ideas? TIA |
#12
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Office 2007 Beta install error - null
Hi,
Try the following steps. First of all boot up the machine in Clean Boot disabling possible 3rd applications. Refer the link below for details. http://support.microsoft.com/default...b;EN-US;310353 Then once you are booted onto the Desktop, (1) Start- Run- msiexec /unregister (2) Start- Run- msiexec /regserver If you dont get any errors, try proceeding with the installation of Office. Mittu "full.arm" wrote: this is what was suggested in office beta forums - still no go. i deleted the keys and rebooted. once rebooted, i logged in and outlook attempted restart its installer... 1st time i let it go and then tried office 2007 - zippo didn't work. rebooted and then cancelled the office 2003 installer and deleted keys and tried to install office 2007, still errored "Mittu" wrote in message ... Hi Try the following steps. (1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office and HKEY_CURRENT_USER\Software\Microsoft\Office (2) Restart the machine and try installing Office again. Also, if you become disconnected from your installation point or network resource, reconnect and try to install Office again. If you are a mobile user who is using a laptop computer, and the installation resource is unavailable, you cannot use the Office feature until you reconnect to your installation resource. Thanks, Mittu "full.arm" wrote: same here... xp-sp2 "Ray" wrote in message ... hi, i have the same problem windows xp, sp2, all service packs "Milly Staples [MVP - Outlook]" wrote: None -what OS and SP are you trying to install this on? --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, full.arm asked: | Hi I am hoping that some smart cookie will be able to help me out. | Office 2007 rollbacks when performing an install. I've ensured I | have heaps of disc space, firewall/anti-virus disabled. Following | error captured in Setup log file; | | MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ===' | MSI(TERMINATE): '(null)' | Error: Failed to install product: ErrorCode: 1603(0x643). | 00000000:013850c6 | operator delete | operator delete | operator delete | operator delete | operator delete | operator delete | RunSetup | RunSetup | GetModuleFileNameA | Rolling back chain | 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US | There appears to be no rollback work to do for package: | AccessMUI.en-US path: F:\MSOCache\All | Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI | Error: Failed to get all download ID's from Injector. Error code: | 0x80070002 HResult: 0x80070002. | 00000000:013850c6 | RunSetup | RunSetup | 00000000:3003fe6b | 00000000:3004001a | 00000000:3004e790 | RegisterWaitForInputIdle | Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0. | Exception caught: HResultOnly. | PERF: TickCount=87289843 Name=RunSetup Description=End function | | Any ideas? TIA |
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