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#1
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Normal.dot already in use
I am getting a dialog box stating that Normal.dot is already in use by
another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#2
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Normal.dot already in use - additional note
The third party software is also being used by about 15 other people in my
office and none of them are experiencing this problem with Normal.dot, which also makes me think the problem is cause by some Word setting on my machine. Roger "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#3
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Normal.dot already in use
Is this not the same issue we've already solved?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#4
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Normal.dot already in use
No, this is a different issue. Word tells me that Normal.dot is in use.
This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#5
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Normal.dot already in use
The MVPs are best equipped to answer your question about
Normal.dot since I've never had problems with it. But you've piqued my curiosity because all your posts mention that all your 15+ users launch Word from a mysterious third party application. What is this third party application? "Roger Marrs" wrote in message ... No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#6
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Normal.dot already in use
I used to work for a company that makes bespoke software to manage business processes in finance and litigation, both of which obviously involve some people in writing a lot of letters. We didn't try to reinvent the wheel by attempting to write our own word-processing programmes, particularly since we knew our customers would already have one that they'd paid a lot of money for; we asked them what they used (usually Word) and set our applications up to launch it whenever a letter was needed. It's common -- and very sensible -- practice. Steve Uncle Joe wrote: The MVPs are best equipped to answer your question about Normal.dot since I've never had problems with it. But you've piqued my curiosity because all your posts mention that all your 15+ users launch Word from a mysterious third party application. What is this third party application? "Roger Marrs" wrote in message ... No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message . .. I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#7
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Normal.dot already in use
Are you using Word as your email editor in Outlook?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#8
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Normal.dot already in use
Looking back at your other thread - are you trying to share normal.dot
between users? This is not the way to use normal.dot. Normal.dot is an individual user file. If Word tells you an individual normal.dot file is locked then either it is already in use or it is locked by an orphan file - see http://www.gmayor.com/what_to_do_when_word_crashes.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Roger Marrs wrote: No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#9
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Normal.dot already in use
I was using Word as the Outlook editor. I changed that setting in Outlook.
However, if I have another Word document open, then I still get the "Normal.dot in use" message as described above. When Word was my Outlook editor, I got the "Normal.dot in use" message even if I didn't already have another Word document open. "Suzanne S. Barnhill" wrote in message ... Are you using Word as your email editor in Outlook? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
#10
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Normal.dot already in use
No, this Normal.dot file is the one located in my own ...Word/Templates
folder. "Graham Mayor" wrote in message ... Looking back at your other thread - are you trying to share normal.dot between users? This is not the way to use normal.dot. Normal.dot is an individual user file. If Word tells you an individual normal.dot file is locked then either it is already in use or it is locked by an orphan file - see http://www.gmayor.com/what_to_do_when_word_crashes.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Roger Marrs wrote: No, this is a different issue. Word tells me that Normal.dot is in use. This happens even though Normal.dot is not in my startup folder. Normal.dot is in the default .../Word/Templates folder. Our office has a file folder on a shared network drive where a Word Document Template file is stored. In Options File Locations everyones Word application is set to that file folder on the shared drive as the location for the startup folder. It's my understanding that in order to make a template file available as an add-in, then the file path for the Startup Folder has to be set to the location where that document template is saved. Out of 15 + users, only I have problems with Normal.dot being in use when I use Word. Now that I've corrected the file path for my user templates, my settings in File Locations are the same as every other user in the office. Everyone in the office launches Word from the same third party software. I am the only person who gets the "Normal.dot is in use" message. It's really frustrating. Roger "Suzanne S. Barnhill" wrote in message ... Is this not the same issue we've already solved? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Roger Marrs" wrote in message ... I am getting a dialog box stating that Normal.dot is already in use by another user or application. I only get this message if I already have a word document open and then launch Word from a third party application. When I try to close the word document launched from the third party application, I get the dialog box about Normal.dot. I've been running the third party application for several months without any problems. So I'm wondering whether there is some setting within Word that I modified that I shouldn't have that has caused this problem. Roger Marrs |
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