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Office 2007 Enterprise Install Problem
You did mention that, but not if the error had a number, or the exact error
message. It sometimes helps to have the exact error messgae along with any number associated with it ("Error 1311", for example), because you can then search the Microsoft Knowledge Base, or newsgroups, for that exact error message. At any rate, try the steps I noted below and post back. -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... Sorry about that.. When I try and install the program the browse for folder window opens and it states it cannot find a particular .cab file and to select a source folder for the file. When I try and select the folder containing the file it woul state it was an invalid source. I cannot proceed from there. "mezzodiva" wrote: You didn't confirm if the error you received had a number; would you post the exact error message? Do you have your installation CD for Office XP? If so, I would try this: 1. Uninstall all Office XP (and previous) versions. Check the Control Panel to see what else is there. 2. Run the Windows Installer Cleanup Utility, and remove references to Office XP in the registry (and any earlier versions of Office). You can find it he http://support.microsoft.com/kb/290301/en-us 3. Reboot your PC, then try the Office 2007 installation again. 4. If that doesn't work, you may need to contact Product Support to get help with installation (unless someone else posts here with other suggestions). You might also try using a different drive if you have one, or copying the CD to your hard drive to install, in case you feel that the CD itself might be damaged. -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... I am currently using office xp standard for students and teachers. I have tried uninstalling office xp and installing enterprise but no luck. "mezzodiva" wrote: Do you have an earlier version of Office installed? -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... Read the article and am clueless on how to do the stated steps.. "mezzodiva" wrote: A Knowledge Base search comes up with an article that might help: http://support.microsoft.com/kb/818234/en-us -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... Anyone going to help? I received my software directly from microsoft. Help is needed and appreciated. D. "lrdchivalry" wrote: I received office 2007 enterprise through the home use program and when I try and install I get the following message The browse for folder window opens and it states a particular .cab cannot be found and instructs me to find a valid install source and click ok. I have clicked on the folder that has the file but it keeps stating invalid source.. I am running windows xp pro sp2. Any help is appreciated |
#12
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Office 2007 Enterprise Install Problem
Tried everything you suggested to no avail.. Thanks for the help and if any
other suggestions come up please let me know. I am not an IT guy so creating instalation points would need to be explained thoroughly. "mezzodiva" wrote: You didn't confirm if the error you received had a number; would you post the exact error message? Do you have your installation CD for Office XP? If so, I would try this: 1. Uninstall all Office XP (and previous) versions. Check the Control Panel to see what else is there. 2. Run the Windows Installer Cleanup Utility, and remove references to Office XP in the registry (and any earlier versions of Office). You can find it he http://support.microsoft.com/kb/290301/en-us 3. Reboot your PC, then try the Office 2007 installation again. 4. If that doesn't work, you may need to contact Product Support to get help with installation (unless someone else posts here with other suggestions). You might also try using a different drive if you have one, or copying the CD to your hard drive to install, in case you feel that the CD itself might be damaged. -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... I am currently using office xp standard for students and teachers. I have tried uninstalling office xp and installing enterprise but no luck. "mezzodiva" wrote: Do you have an earlier version of Office installed? -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... Read the article and am clueless on how to do the stated steps.. "mezzodiva" wrote: A Knowledge Base search comes up with an article that might help: http://support.microsoft.com/kb/818234/en-us -- mezzodiva Please reply to the group, so all may benefit. "lrdchivalry" wrote in message ... Anyone going to help? I received my software directly from microsoft. Help is needed and appreciated. D. "lrdchivalry" wrote: I received office 2007 enterprise through the home use program and when I try and install I get the following message The browse for folder window opens and it states a particular .cab cannot be found and instructs me to find a valid install source and click ok. I have clicked on the folder that has the file but it keeps stating invalid source.. I am running windows xp pro sp2. Any help is appreciated |
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