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Computer freezes up when Xing out of mai?l



 
 
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  #1  
Old October 16th, 2006, 08:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bubba
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Posts: 2
Default Computer freezes up when Xing out of mai?l

Occasionally when I am getting out of Outlook Express by Xing (as opposed to
closing in the File tab), the machine will freeze up. After freeze-up, the
only way to restore things is to power down via Ctrl/Alt/Del or by pulling
the cord. Any fixes?


  #2  
Old October 16th, 2006, 09:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 7,956
Default Computer freezes up when Xing out of mai?l

If it never freezes using File | Exit, and only when X-ing out, then I would
start he

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bubba" wrote in message
...
Occasionally when I am getting out of Outlook Express by Xing (as opposed
to closing in the File tab), the machine will freeze up. After freeze-up,
the only way to restore things is to power down via Ctrl/Alt/Del or by
pulling the cord. Any fixes?


 




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