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#1
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL 2007
MS Vista – OL 2007 SP1 – Outlook Connector (v12.0.4518.1068) – and:
4 free hotmail accounts (all MAPI) 1 free live account (MAPI) Doesn’t look like this combination is working. In fact, I’d like to argue that Outlook Connector remains a rather unproven puppy to be treated with a great deal of suspicion; which, really, is a shame. Like many other users, I welcomed the idea of a MS plug-in for OL to read, send, access & synchronize hotmail accounts. Unfortunately this seems to remain a rather elusive goal for MS to realise fully and reliably. Besides the above Vista based combination, I also have installed on another machine XP-SP2 Pro with OL 2003 SP3 and the same Connector version as above. On both machines I have problems receiving / synchronizing new mail from any of my five accounts. Oddly enough, most (but not all) mail that has been shunted to the junk mail folder does arrive in OL. And yes, as far as I can tell, all synchronising options have been activated. Rarely does OL receive new mail sitting in my inboxes. Two of the hotmail accounts don’t synchronize at all with either OL version (using Outlook Connector). The one live account, plus the other two hotmail accounts usually synchronise – but not always and never fully. The one bright side is that at least I can use OL to reliably send mail. Incidentally, I did try the free Windows Live Desktop progy, but found synchronization issues with that one as well – albeit on a much lower scale. However, I do prefer using OL as my email client. Besides, Windows Live Desktop is no longer available for download as a stand-alone product, as one can now only download it using a combined package installer. Granted, I can uncheck the stuff I don’t need, but it’s still annoying to be forced using an installer of sorts when it would be so much more convenient to offer the public a direct download link. I guess only the folks who invented such idiosyncrasies will ever understand that particular logic. Anyway, if someone here has found a reliable and working solution to get OL with the latest Outlook Connector version to reliably synchronize with MAPI hotmail / live accounts, I’d love to hear how it’s to be done. Thanks to all in advance. |
#2
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL 2007
If you create a mail profile with only 1 Live Hotmail account, does it work
correctly then? With 5 accounts configured, I think you're killing the Connector. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "akita" wrote in message ... MS Vista – OL 2007 SP1 – Outlook Connector (v12.0.4518.1068) – and: 4 free hotmail accounts (all MAPI) 1 free live account (MAPI) Doesn’t look like this combination is working. In fact, I’d like to argue that Outlook Connector remains a rather unproven puppy to be treated with a great deal of suspicion; which, really, is a shame. Like many other users, I welcomed the idea of a MS plug-in for OL to read, send, access & synchronize hotmail accounts. Unfortunately this seems to remain a rather elusive goal for MS to realise fully and reliably. Besides the above Vista based combination, I also have installed on another machine XP-SP2 Pro with OL 2003 SP3 and the same Connector version as above. On both machines I have problems receiving / synchronizing new mail from any of my five accounts. Oddly enough, most (but not all) mail that has been shunted to the junk mail folder does arrive in OL. And yes, as far as I can tell, all synchronising options have been activated. Rarely does OL receive new mail sitting in my inboxes. Two of the hotmail accounts don’t synchronize at all with either OL version (using Outlook Connector). The one live account, plus the other two hotmail accounts usually synchronise – but not always and never fully. The one bright side is that at least I can use OL to reliably send mail. Incidentally, I did try the free Windows Live Desktop progy, but found synchronization issues with that one as well – albeit on a much lower scale. However, I do prefer using OL as my email client. Besides, Windows Live Desktop is no longer available for download as a stand-alone product, as one can now only download it using a combined package installer. Granted, I can uncheck the stuff I don’t need, but it’s still annoying to be forced using an installer of sorts when it would be so much more convenient to offer the public a direct download link. I guess only the folks who invented such idiosyncrasies will ever understand that particular logic. Anyway, if someone here has found a reliable and working solution to get OL with the latest Outlook Connector version to reliably synchronize with MAPI hotmail / live accounts, I’d love to hear how it’s to be done. Thanks to all in advance. |
#3
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
"Roady [MVP]" wrote:
If you create a mail profile with only 1 Live Hotmail account, does it work correctly then? With 5 accounts configured, I think you're killing the Connector. Thanks for your reply. I’ll try / test it with just one account for a week and see how that goes. Do you know if there is a limit for Outlook Connector as to how many accounts it can handle simultaneously? BTW, when I hit F9 in OL, it does appear to check all 5 MAPI accounts. |
#4
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
I've got no idea in how resilient the Connector is for multiple accounts.
Surely it will display them all correctly but that doesn't say anything about how the actual sync performs. I can imagine that it has only been designed with 1 Hotmail/Live account in mind. Since these are 5 different accounts connecting to the same server, I would set the automatic send/receive interval not shorter than 15 minutes. Also on configuring the accounts, first only add 1 and have it do a full sync before adding the second and having it do a full sync and then adding a third, etc... -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "akita" wrote in message ... "Roady [MVP]" wrote: If you create a mail profile with only 1 Live Hotmail account, does it work correctly then? With 5 accounts configured, I think you're killing the Connector. Thanks for your reply. I’ll try / test it with just one account for a week and see how that goes. Do you know if there is a limit for Outlook Connector as to how many accounts it can handle simultaneously? BTW, when I hit F9 in OL, it does appear to check all 5 MAPI accounts. |
#5
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
"Roady [MVP]" wrote:
I've got no idea in how resilient the Connector is for multiple accounts. Surely it will display them all correctly but that doesn't say anything about how the actual sync performs. I can imagine that it has only been designed with 1 Hotmail/Live account in mind. Since these are 5 different accounts connecting to the same server, I would set the automatic send/receive interval not shorter than 15 minutes. Also on configuring the accounts, first only add 1 and have it do a full sync before adding the second and having it do a full sync and then adding a third, etc... Yes, that sounds like good advice – thanks again. I’ll follow your suggestions in the coming days and report back in due course. Admittedly, it had never occurred to me that there could be a possibility of this plug-in being designed with just one MAPI account in mind. |
#6
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
You're welcome and please let us know your findings :-)
-- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "akita" wrote in message ... "Roady [MVP]" wrote: I've got no idea in how resilient the Connector is for multiple accounts. Surely it will display them all correctly but that doesn't say anything about how the actual sync performs. I can imagine that it has only been designed with 1 Hotmail/Live account in mind. Since these are 5 different accounts connecting to the same server, I would set the automatic send/receive interval not shorter than 15 minutes. Also on configuring the accounts, first only add 1 and have it do a full sync before adding the second and having it do a full sync and then adding a third, etc... Yes, that sounds like good advice – thanks again. I’ll follow your suggestions in the coming days and report back in due course. Admittedly, it had never occurred to me that there could be a possibility of this plug-in being designed with just one MAPI account in mind. |
#7
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
"Roady [MVP]" wrote:
You're welcome and please let us know your findings :-) Ok, here are the first results from my testing (this under XP-SP2 with OL2003 SP3 and that connector): a) Removed all accounts and pst files and then added one new account – the live.com account. b) That worked like a charm c) Added one hotmail account d) That didn’t work at all – the account can be generated, but will not retrieve any existing mail folders and definitely does not synchronize at all. I tried generating the hotmail account via the connector plug-in option as well as via the normal OL option (which allows for hotmail accounts with the connector installed). Either way gives the same result. Just to check, I tried installing Windows Live Mail Desktop using that cursed installer. Naturally – and as reported many times here and elsewhere – the download stalled at 99%. So that’s a dud as well. Further, I quickly created a new account, and send 5 test mails to and from the new account using IE. I then added that new account to OL to see if OL can retrieve the new account’s existing folders and mail and can synchronize – no such luck. OL creates standard folders, to be sure, but does not retrieve any mail (inbox or send or anything else) and doesn’t synchronize … BTW, I noticed that if I have two accounts, both accounts use the same folder (called by the email address of the default account – in my case the live.com account) for all mail. That seems a bit strange; I always thought each account uses its own location / folder … Perhaps that outlook connector only works with live accounts, or whatever. And yes, I even disabled my AV and firewall - just in case! It is very frustrating, and this exercise confirms my suspicion that the outlook connector plug-in remains a dud. So, if anyone has more info on this issue, I’d really like to know of a tested and working solution. BTW, I can’t find any information as to how many accounts the plug-in can handle, but it definitely seems to be happy with generating multiple hotmail accounts – just refuses to retrieve existing mail, let alone synchronize … |
#8
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
Of course. Did you not read how Outlook Connector works? It's the very first
sentence on the download page. -- Russ Valentine [MVP-Outlook] Perhaps that outlook connector only works with live accounts, or whatever. |
#9
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
"Russ Valentine [MVP-Outlook]" wrote:
Of course. Did you not read how Outlook Connector works? It's the very first sentence on the download page. Perhaps that outlook connector only works with live accounts, or whatever. Nonsense! The difference is in the top level domain handling. Newer accounts refer to a live.com domain, whereas older accounts use the ‘traditional’ hotmail.com domain naming syntax. Internally I suspect that all hotmail accounts are handled much as if they were Live! accounts. Besides, Outlook Connector has definitely no problems accepting hotmail.com accounts, and certainly can handle it if that’s just the one single account in OL. As long as the account is a MAPI account OL Connector has no problem handling it. You as an Outlook MVP should be more than just well aware of that. Rather than throw-away one-liners I’d very much prefer proper advice / help – see others on this threat. |
#10
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Outlook Connector (v12.0.4518.1068) can’t synchronize with OL
What we were told when Outlook Connector was released last September is that
it would only work with hotmail accounts that had been upgraded to Windows Live or with Microsoft Office Live. -- Russ Valentine [MVP-Outlook] "akita" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote: Of course. Did you not read how Outlook Connector works? It's the very first sentence on the download page. Perhaps that outlook connector only works with live accounts, or whatever. Nonsense! The difference is in the top level domain handling. Newer accounts refer to a live.com domain, whereas older accounts use the ‘traditional’ hotmail.com domain naming syntax. Internally I suspect that all hotmail accounts are handled much as if they were Live! accounts. Besides, Outlook Connector has definitely no problems accepting hotmail.com accounts, and certainly can handle it if that’s just the one single account in OL. As long as the account is a MAPI account OL Connector has no problem handling it. You as an Outlook MVP should be more than just well aware of that. Rather than throw-away one-liners I’d very much prefer proper advice / help – see others on this threat. |
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