Suggested Contacts List Did Not Import NK2 Contacts in Outlook 201

Aakash Shah;145407 Wrote:
Slipstick: Thanks for the information. What confuses me is that on my
work
computer (Exchange profile), the suggested contacts list appears to
have
imported my nk2 cache. Do you know why the "Suggested Contacts" list
on my
work computer populated my cached contacts, whereas my home computer
populated none?

Perhaps I'm misunderstanding the suggested contacts folder, so I would
appreciate it if you can help clarify this for me. Also, I'm sure I'll
get
lots of questions about this from my clients when we eventually
distribute
Outlook 2010 to them, so the information will be helpful.


Did you use previous versions of Outlook 2010 with the Exchange
account? Suggested Contacts are stored in the mailbox like any other
folder.

To see if they were imported when you installed Outlook 2010 at work,
create a list view of the folder and add the created and modified fields
to the view. Do the dates correspond with the new install of outlook
2010?


--
Diane Poremsky [MVP]

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
http://forums.slipstick.com

After further reviewed on the issue, I think I have found the reason why
the NK2 cache doesn't import to "Suggested contacts" folder

"When you start Microsoft Outlook 2010 for the first time, your nickname
cache (stored in the profilename.nk2 file) is imported into a hidden
message in your default message store"
---------Refer to KB 980542

The NK2 file will import all of the entries into the
IPM.Configuration.Autocomplete message (Hidden message) in the Associated
Contents table of the Inbox on the server, but it does not also move them
into the suggested contacts folder
The old entries will pop up when you send an e-mail, any recipient who
isn't already a contact will appear in the suggested contacts folder, but
suggested contacts folder won't be pre-populated with all of the old
entries during the upgrade/NK2 importing

Diane: Good point! I just checked both the created and modified fields and
most of the entries correspond to April 22 in the evening. This is around
the time that I performed the Office 2010 installation.

I did not use any previous versions of Office 2010 prior to April 22.

"Diane Poremsky [MVP]" wrote:


Aakash Shah;145407 Wrote:
Slipstick: Thanks for the information. What confuses me is that on my
work
computer (Exchange profile), the suggested contacts list appears to
have
imported my nk2 cache. Do you know why the "Suggested Contacts" list
on my
work computer populated my cached contacts, whereas my home computer
populated none?

Perhaps I'm misunderstanding the suggested contacts folder, so I would
appreciate it if you can help clarify this for me. Also, I'm sure I'll
get
lots of questions about this from my clients when we eventually
distribute
Outlook 2010 to them, so the information will be helpful.


Did you use previous versions of Outlook 2010 with the Exchange
account? Suggested Contacts are stored in the mailbox like any other
folder.

To see if they were imported when you installed Outlook 2010 at work,
create a list view of the folder and add the created and modified fields
to the view. Do the dates correspond with the new install of outlook
2010?


--
Diane Poremsky [MVP]

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
http://forums.slipstick.com

.

This occurred with the RTM version. I installed it very soon after it was
released to TechNet. I just checked the version number and I am using
v14.0.4760.1000 (64bit). I am using 32bit on one computer and 64bit on
another computer.

"James Luo" wrote:

Does the problem happen on the outlook 2010 Beta version, or RTM version?
The later one has just released recently, please try to use the latest
version, see if the issue still appears
http://blogs.technet.com/office2010/...2010-reaches-r
tm.aspx

I will research further on the possible cause, and post at here if there's
any new update

.

"Aakash Shah" wrote in message
...

Diane: Good point! I just checked both the created and modified fields and
most of the entries correspond to April 22 in the evening. This is around
the time that I performed the Office 2010 installation.

I did not use any previous versions of Office 2010 prior to April 22.

How did you get your data into Outlook 2010? If you imported it, then that's
the reason for the Modified date being what it is. Importing is considered a
modification. Exporting/importing is not recommended for moving data from one
Outlook instance to another.
--
Brian Tillman [MVP-Outlook]

Brian: I did not import the data. I did the following:

1. Uninstall Office 2007
2. Installed Office 2010
3. Started Outlook

Then, Outlook did its thing and I was in. I did not initiate a manual
"import" though. It was after these steps that I noticed that my suggested
contacts were populated with my nk2 cache.

"Brian Tillman [MVP-Outlook]" wrote:

"Aakash Shah" wrote in message
...

Diane: Good point! I just checked both the created and modified fields and
most of the entries correspond to April 22 in the evening. This is around
the time that I performed the Office 2010 installation.

I did not use any previous versions of Office 2010 prior to April 22.

How did you get your data into Outlook 2010? If you imported it, then that's
the reason for the Modified date being what it is. Importing is considered a
modification. Exporting/importing is not recommended for moving data from one
Outlook instance to another.
--
Brian Tillman [MVP-Outlook]

.

James: Thanks for the information. What I'm still confused about though is
why my work computer (Exchange profile) appeared to import my nk2 cache,
whereas my home computer did not. From the link, it appears that the nk2
cache should not have been imported into the suggested contacts list, but my
experience appears to be different for some reason. Is there some sort of
log I can reference?

"James Luo" wrote:

After further reviewed on the issue, I think I have found the reason why
the NK2 cache doesn't import to "Suggested contacts" folder

"When you start Microsoft Outlook 2010 for the first time, your nickname
cache (stored in the profilename.nk2 file) is imported into a hidden
message in your default message store"
---------Refer to KB 980542

The NK2 file will import all of the entries into the
IPM.Configuration.Autocomplete message (Hidden message) in the Associated
Contents table of the Inbox on the server, but it does not also move them
into the suggested contacts folder
The old entries will pop up when you send an e-mail, any recipient who
isn't already a contact will appear in the suggested contacts folder, but
suggested contacts folder won't be pre-populated with all of the old
entries during the upgrade/NK2 importing

.

You said that the NK2 file can't be imported on your home machine
Do you access the same mailbox (Outlook Anywhere/VPN) on the home machine
as the working machine?
If so, I don't think the file needs to be imported again since it works
against the message of the mailbox on the server

James: No, I do not access my work email from my home computer using Outlook
Anywhere/VPN. My primary account at home is a POP account. I have several
POP accounts and a few IMAP accounts. One of these IMAP accounts is a
connection to my work email.

"James Luo" wrote:

You said that the NK2 file can't be imported on your home machine
Do you access the same mailbox (Outlook Anywhere/VPN) on the home machine
as the working machine?
If so, I don't think the file needs to be imported again since it works
against the message of the mailbox on the server

.

Quote: "When I start typing names in Outlook, I am getting the same
suggestions that I got before and so everything appears to be working well.
However, I don't see any of my contacts from the NK2 file in the Suggested
Contacts folder"
Quote: "What confuses me is that on my work computer (Exchange profile),
the suggested contacts list appears to have imported my nk2 cache"
So, NK2 cache has been imported into the "Suggestion contacts" folder on
the working machine (MAPI, single profile), but not the home machine
(POP/IMAP, multiple profiles), right?

And your upgrade procedure for two machines is same: uninstall outlook 2007
and install outlook 2010, right?

I'll check on it, and post at here if there's any further update