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#11
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Outlook 2007 Address Book
But you can remove it, right? If nothing appears when you view this folder
in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#12
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Outlook 2007 Address Book
I deleted the the "Contacts:Personl Folders", Exited, and went back in to add
a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#13
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Outlook 2007 Address Book
You aren't adding another address book. You're adding your Contacts Folder
to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#14
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Outlook 2007 Address Book
I believe you are talking about the address book icon on the tool bar. If I
click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#15
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Outlook 2007 Address Book
If there is nothing you can select from the dropdown that will show your
Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#16
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Outlook 2007 Address Book
Ok, I'm not sure what you mean by creating a new profile. Do this mean
uninstalling the current Outlook application, and reinstalling? Can I save my current pst file, and load it into new outlook installation? "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#17
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Outlook 2007 Address Book
Russ,
I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
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Outlook 2007 Address Book
Sounds like you didn't create a new Outlook profile at all. What did you do?
Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
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Outlook 2007 Address Book
Actually Russ, I found this same article, last night, and followed it
precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my e-mail address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no |
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Outlook 2007 Address Book
Well you certainly posted no information here. When done correctly the
address book works fine. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Actually Russ, I found this same article, last night, and followed it precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then yesterday, it went south. Dale "Russ Valentine [MVP-Outlook]" wrote: It is easy to select which folder the address book view should display first by opening the address book Tools Options -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no |
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