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Business Contacts not loading proper history form



 
 
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  #1  
Old April 29th, 2004, 03:49 AM
Glyn
external usenet poster
 
Posts: n/a
Default Business Contacts not loading proper history form

Problem Description: I am using the Business Contacts in
Business Contacts Manager within Outlook. The problem is
that the history file does not load properly when I open
up my contacts folder. This is where for a given contact,
it shows all emails; phone calls and other history that
occurred with that specific contact.

I emailed you some weeks ago and the technician informed
me to delete the file called "Frmcache.dat" Apparently
the problem has to do with how the form loads. I have
repeatedly deleted the file over the last few days; made
sure I deleted from my recycle bin then rebooted. It has
not fixed the problem.

I have come to rely on this feature so much so, that I am
very much lost without it. What can I do to fix the
problem? By the way, I have all the latest updates on my
computer and I run virus check every other day for
updates.
  #2  
Old April 29th, 2004, 01:13 PM
Sue Mosher [MVP-Outlook]
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Posts: n/a
Default Business Contacts not loading proper history form

If simply clearing the forms cache doesn't fix the issue, try the other
steps detailed at
http://support.microsoft.com/default...b;en-us;836558


--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Glyn" wrote in message
...
Problem Description: I am using the Business Contacts in
Business Contacts Manager within Outlook. The problem is
that the history file does not load properly when I open
up my contacts folder. This is where for a given contact,
it shows all emails; phone calls and other history that
occurred with that specific contact.

I emailed you some weeks ago and the technician informed
me to delete the file called "Frmcache.dat" Apparently
the problem has to do with how the form loads. I have
repeatedly deleted the file over the last few days; made
sure I deleted from my recycle bin then rebooted. It has
not fixed the problem.

I have come to rely on this feature so much so, that I am
very much lost without it. What can I do to fix the
problem? By the way, I have all the latest updates on my
computer and I run virus check every other day for
updates.



 




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