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#1
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Can't open appts or create new ones
I'm running Outlook 2003 with XP. I suddenly cannot create a new appointment
or open any appointments already on my calendar. When I click on the appt time in calendar view, I get an error message "could not save item". When I try to use the menu to create a new appointment nothing happens. I found an old thread with this problem -- someone solved it by clearing the forms cache. That didn't work for me. Can anyone suggest a solution? |
#2
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Can't open appts or create new ones
Sounds like a forms problem, try the following:
To clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki "Stever" wrote in message ... I'm running Outlook 2003 with XP. I suddenly cannot create a new appointment or open any appointments already on my calendar. When I click on the appt time in calendar view, I get an error message "could not save item". When I try to use the menu to create a new appointment nothing happens. I found an old thread with this problem -- someone solved it by clearing the forms cache. That didn't work for me. Can anyone suggest a solution? |
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