Office not opening, not responding

That work around won't wipe out your file contents. Something else
happened to your system. Since we have no idea as to what other things
are affecting your PC, you should start a NEW thread and describe what
first happened to your Office installation. Please be aware that there
are virus that will wipe out the contents of Office files.

Maire wrote:

Bob,

Disaster! I tried the workaround you suggested, and it wiped out all
the contents of my files! The file names were still there, and they
opened quickly, but they were EMPTY! I then tried to undo everything I'd
done, and now I can't open anything. Help!!!!!!!!!

Maire

Bob,

When I look in the path field I see:

"C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde

I tried deleting the /n /dde and adding the "%1" with no luck.
I also tried leaving the /n and adding "%1"

When I try to open a file from a folder I have a long wait before it
opens. If I click again on the file icon or on the open folder window
word hangs and eventually Windows Explorer crashes and restarts.

Any ideas?
I'm using Office 2007 on Windows XP Pro SP3

Thank you,

GG

Have you run Microsoft Office Diagnostics? If not, start there.

GrouchyGaijin wrote:

Bob,

When I look in the path field I see:

"C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde

I tried deleting the /n /dde and adding the "%1" with no luck.
I also tried leaving the /n and adding "%1"

When I try to open a file from a folder I have a long wait before it
opens. If I click again on the file icon or on the open folder window
word hangs and eventually Windows Explorer crashes and restarts.

Any ideas?
I'm using Office 2007 on Windows XP Pro SP3

Thank you,

GG

-Have you run Microsoft Office Diagnostics? If not, start there.-

Yes I did, the diagnostics didn't find any problems.

I'm sorry, the original thread is for the Office 2003 Word and Excel. If
the Diagnostics didn't come up with a repair I am not sure what other
item may cause the problem other than perhaps the Anti-Virus software
attempting to scan the file and interrupting the file being opened.
perhaps start your own thread about this problem and list what the
symptoms are as well as Office version, updates that have been applied
and any error messages. Mentioning the A-V you are using may also be
helpful if others are seeing the same symptoms.

GrouchyGaijin wrote:

-Have you run Microsoft Office Diagnostics? If not, start there.-

Yes I did, the diagnostics didn't find any problems.