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#1
April 11th, 2007, 04:26 PM
posted to microsoft.public.outlook.general
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Creating New Outlook 2002 Profile
I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does
not automatically send and receive. When I attempt to do so manually, I receive the message "The error failed." The only solution I have found so far is to reinstall Outlook. However, I am now told that the problem could be a corrupt profile. So I click control panel / mail/ show profiles/ add new profile all in an attempt to create a new profile to replace the possibly corrupt profile. However, when I click on add for a new profile, nothing happens? I assume some sort of new profile wizard window should open? Why would it not open? Is this a reasonable fix for my send/receive problem? Thanks. 
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#2
April 11th, 2007, 04:52 PM
posted to microsoft.public.outlook.general
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Creating New Outlook 2002 Profile
Hi Hal,
you could try to repair your office installation and (if this wouldn´t help) the Windows installation. You could also try "fixmapi.exe": http://support.microsoft.com/kb/228457/en-us Maybe it helps. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Synchronisation for Notebooks: Public SyncTool http://www.publicshareware.com "Hal" schrieb im Newsbeitrag ... I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does not automatically send and receive. When I attempt to do so manually, I receive the message "The error failed." The only solution I have found so far is to reinstall Outlook. However, I am now told that the problem could be a corrupt profile. So I click control panel / mail/ show profiles/ add new profile all in an attempt to create a new profile to replace the possibly corrupt profile. However, when I click on add for a new profile, nothing happens? I assume some sort of new profile wizard window should open? Why would it not open? Is this a reasonable fix for my send/receive problem? Thanks.
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#3
April 11th, 2007, 05:16 PM
posted to microsoft.public.outlook.general
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Creating New Outlook 2002 Profile
Oliver -
Thanks for the advice. I'll try repair. Also, sorry for the bad typing. It should be "The operation failed" not "the error failed." Oops! "Oliver Vukovics" wrote: Hi Hal, you could try to repair your office installation and (if this wouldn´t help) the Windows installation. You could also try "fixmapi.exe": http://support.microsoft.com/kb/228457/en-us Maybe it helps. -- Oliver Vukovics Share Outlook without Exchange: Public ShareFolder Synchronisation for Notebooks: Public SyncTool http://www.publicshareware.com "Hal" schrieb im Newsbeitrag ... I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does not automatically send and receive. When I attempt to do so manually, I receive the message "The error failed." The only solution I have found so far is to reinstall Outlook. However, I am now told that the problem could be a corrupt profile. So I click control panel / mail/ show profiles/ add new profile all in an attempt to create a new profile to replace the possibly corrupt profile. However, when I click on add for a new profile, nothing happens? I assume some sort of new profile wizard window should open? Why would it not open? Is this a reasonable fix for my send/receive problem? Thanks.
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