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#1
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Can't Create file: FAX.TIF...
Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by
several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#2
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What steps produce this error?
Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#3
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1. - Open e-mail message
2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#4
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Then check the file association for TIF files.
It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#5
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I'm having the same problem, I'm using sbs2003 and I have Office 2003 install
on clients. I have the file you mentioned but I do not no what the 1% is? coulkd you help further? -- Scott "Russ Valentine [MVP-Outlook]" wrote: Then check the file association for TIF files. It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#6
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Could you post a question more clearly?
-- Russ Valentine [MVP-Outlook] "Scott" wrote in message ... I'm having the same problem, I'm using sbs2003 and I have Office 2003 install on clients. I have the file you mentioned but I do not no what the 1% is? coulkd you help further? -- Scott "Russ Valentine [MVP-Outlook]" wrote: Then check the file association for TIF files. It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#7
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I am having the same problem that John is having. A computer on my Small
Business server 2003 network is recieving the message "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder." I have check your previous statement and I do have the file you mentioned "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" I do not see "%1" I also don't see "%1" on the computers that do not have the problem? -- Scott "Russ Valentine [MVP-Outlook]" wrote: Could you post a question more clearly? -- Russ Valentine [MVP-Outlook] "Scott" wrote in message ... I'm having the same problem, I'm using sbs2003 and I have Office 2003 install on clients. I have the file you mentioned but I do not no what the 1% is? coulkd you help further? -- Scott "Russ Valentine [MVP-Outlook]" wrote: Then check the file association for TIF files. It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#8
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I've tried both reselecting the executable for "Microsoft Office Document
Imaging" and "Windows Picture and Fax Viewer". After a system restart to make sure that the change took, the problem remains with the error message no matter which viewer is chosen. Just to make sure that this was not OS related, I created a "test.tif" file on the Desktop and successfully opend it with both viewers so as far as I can tell the problem is limited to Outlook. "Russ Valentine [MVP-Outlook]" wrote: Then check the file association for TIF files. It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#9
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I have found this answer but my spanish is a little rusty
Pergunta: Quando recebo um fax, recebo uma mensagem com um anexo, um ficheiro .tif. Quando dou duplo clique no anexo por vezes dá este erro: "Can't create file : FAX.TIF. right-click the folder you want to create the file in, and then click Properties on the shorcut menu to chec your permissions for the folder." Não percebo porque é que isto acontece, ainda para mais sou administrador da máquina. Resposta: Utiliza o REGEDIT.EXE e localiza a chave: My Computer\HKEY_CURRENT_USER\Software\Microsoft\Offi ce\9.0\Outlook\Security Altera a chave "OutlookSecureTempFolder", mudando "Temporary Internet Files" por "Temp". Por exemplo: VALOR ANTIGO: C:\Documents and Settings\ricardosilva\Local Settings\Temporary Internet Files\OLK33\ (pode ser diferente de 33) VALOR NUEVO: C:\Documents and Settings\ricardosilva\Local Settings\Temp\OLK33\ Reinicia Microsoft Outlook. -- Scott "johndpeterson" wrote: Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
#10
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Odd. Cannot repro and have never seen it reported. You're both just trying
to open a Fax in an Outlook Inbox that has been received as a TIF attachment, right? I have no way of testing SBS Fax and so far these 2 are the only reports of this behavior. Might be related to the SBS Fax Transport. Might try an SBS group. -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... I've tried both reselecting the executable for "Microsoft Office Document Imaging" and "Windows Picture and Fax Viewer". After a system restart to make sure that the change took, the problem remains with the error message no matter which viewer is chosen. Just to make sure that this was not OS related, I created a "test.tif" file on the Desktop and successfully opend it with both viewers so as far as I can tell the problem is limited to Outlook. "Russ Valentine [MVP-Outlook]" wrote: Then check the file association for TIF files. It should be: "drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE" "%1" -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... 1. - Open e-mail message 2. - Double-click on attachment Yes, the entire Office Suite is installed: "Russ Valentine [MVP-Outlook]" wrote: What steps produce this error? Is the entire Office Suite installed or just Outlook? -- Russ Valentine [MVP-Outlook] "johndpeterson" wrote in message ... Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by several users as a tiff file attachment named "FAX.TIF. On one laptop only, running Outlook 2003 with all current patches on a Windows XP Professional SP2 fully patched system, the user receives a dialog titled "Microsoft Office Outlook" with the text "Can't create file: FAX.TIF. Right-click the folder you weant to create the file in, and then click Poroerties on the shortcut menu to check your permissions for the folder." when double-clicking the attachment to open it. Ditto error message when attempting to save it to the file system. Does anyone know where the default folder is located and named? I'm guessing at this point that i've got a corrupted temporary file index that needs to be purged or the pointer to the correct folder has been corrupted. -- John D. Peterson (916) 792-5163 |
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