"antispam needs to restart outlook express"

For no particular reason the message "norton antispam
needs to restart outlook express to continue" pops up
when I go into OE. IF click on OK it is replaced by
message "a folder could not be created. a folder name
must contain at least one character". OK this and the
first message appears and sequence repeat over and over.
Cannot therefore get into account and cannot close down
OE without ctrl+alt+dlt. Any help appreciated.

I'd uninstall Norton completely and reboot the computer. Then reinstall it
and do not select the Antispam options. See if that fixes it. You're not
alone in having problems with Norton's Antispam process.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"Chris" wrote in message
...
For no particular reason the message "norton antispam
needs to restart outlook express to continue" pops up
when I go into OE. IF click on OK it is replaced by
message "a folder could not be created. a folder name
must contain at least one character". OK this and the
first message appears and sequence repeat over and over.
Cannot therefore get into account and cannot close down
OE without ctrl+alt+dlt. Any help appreciated.

Thanks for the suggestion Jim. I tried the reinstall but
even thro the custom route there did not seem to be a
stage to deselect the antispam option. I therefore tried
switching off antispam when installed thro the main noton
security window but the problem when opening OE still
exists.
Chris


-----Original Message-----
I'd uninstall Norton completely and reboot the
computer. Then reinstall it
and do not select the Antispam options. See if that
fixes it. You're not
alone in having problems with Norton's Antispam process.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"Chris" wrote in
message
...
For no particular reason the message "norton antispam
needs to restart outlook express to continue" pops up
when I go into OE. IF click on OK it is replaced by
message "a folder could not be created. a folder name
must contain at least one character". OK this and the
first message appears and sequence repeat over and
over.
Cannot therefore get into account and cannot close down
OE without ctrl+alt+dlt. Any help appreciated.

.

I don't think AntiSpam can be de-selected, Chris. It's all or nothing.
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/...y/spyware.mspx

Chris wrote:
Thanks for the suggestion Jim. I tried the reinstall but
even thro the custom route there did not seem to be a
stage to deselect the antispam option. I therefore tried
switching off antispam when installed thro the main noton
security window but the problem when opening OE still
exists.
Chris


-----Original Message-----
I'd uninstall Norton completely and reboot the
computer. Then reinstall it
and do not select the Antispam options. See if that fixes it. You're
not alone in having problems with Norton's Antispam process.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"Chris" wrote in message
...
For no particular reason the message "norton antispam
needs to restart outlook express to continue" pops up
when I go into OE. IF click on OK it is replaced by
message "a folder could not be created. a folder name
must contain at least one character". OK this and the
first message appears and sequence repeat over and over.
Cannot therefore get into account and cannot close down
OE without ctrl+alt+dlt. Any help appreciated.

.

"Chris" wrote in message
...
Thanks for the suggestion Jim. I tried the reinstall but
even thro the custom route there did not seem to be a
stage to deselect the antispam option. I therefore tried
switching off antispam when installed thro the main noton
security window but the problem when opening OE still
exists.
Chris


No idea then. It's just another reason I no longer use anything from
Symantec. Peter Norton is happily spending his bucks he got for selling the
company, but those who use (or misuse) his name are doing him and their
customers, a real disservice.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.

Microsoft PC Safety Help Desk suggested using System
Restore in Safe Mode (F8 at boot up - no networking)
back to a Restore Point before the problem started.
My problem is finally fixed! after 2 months of struggle.
(Luckily I had an old enough Restore Point)
(Symantec Help Desk could only suggest what you tried ie.
Turn Off / On Norton AntiSpam)
Good luck.

-----Original Message-----
"Chris" wrote in
message
...
Thanks for the suggestion Jim. I tried the reinstall
but
even thro the custom route there did not seem to be a
stage to deselect the antispam option. I therefore
tried
switching off antispam when installed thro the main
noton
security window but the problem when opening OE still
exists.
Chris


No idea then. It's just another reason I no longer use
anything from
Symantec. Peter Norton is happily spending his bucks he
got for selling the
company, but those who use (or misuse) his name are
doing him and their
customers, a real disservice.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.



.