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Creating new messages - Outlook 2003 trial version
The "New" icon is grayed out as are other ways to initiate creating a new
message. My understanding of the trial upgrade was that it had full functionality. Can anyone assist? Email accounts are set up and mail has been received - just can't create new messages. |
#2
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Creating new messages - Outlook 2003 trial version
can you create other items (appointments etc)? did you activate it?
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Doug W." Doug wrote in message ... The "New" icon is grayed out as are other ways to initiate creating a new message. My understanding of the trial upgrade was that it had full functionality. Can anyone assist? Email accounts are set up and mail has been received - just can't create new messages. |
#3
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Creating new messages - Outlook 2003 trial version
Thanks for the reply. I acitvated the program when it was installed. New
appts, contacts, options, customize, etc. are not available either. The only option under activate is to convert to full product for the upgrade price. I'm thinking that the trial is not full functionality as indicated. That doesn't come until the upgrade is actually purchased. That's a little misleading, wouldn't you say, to tell us that the trial gives full functionality when it doesn't? "Diane Poremsky [MVP]" wrote: can you create other items (appointments etc)? did you activate it? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Doug W." Doug wrote in message ... The "New" icon is grayed out as are other ways to initiate creating a new message. My understanding of the trial upgrade was that it had full functionality. Can anyone assist? Email accounts are set up and mail has been received - just can't create new messages. |
#5
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Creating new messages - Outlook 2003 trial version
Tried deleting the OPA11.DAT file and re-activating - still have the
functions grayed out. Yes, I did install the trial over Office 2000 Standard. Used the upgrade option on the download website. "Diane Poremsky [MVP]" wrote: it should work for the 30 or 60 days as advertised. Did you install this over an older version? From MS when someone else reported problems: "Is it possible that he has multiple Office 2003 products installed with conflicting licensing states? At any rate, he can reset the client License Activation by deleting the OPA11.DAT file. Then he should be able to Activate the license. That file is located in the 'C:\Documents and Settings\All Users\Application Data\Microsoft\OFFICE\DATA' path." -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Doug W." wrote in message ... Thanks for the reply. I acitvated the program when it was installed. New appts, contacts, options, customize, etc. are not available either. The only option under activate is to convert to full product for the upgrade price. I'm thinking that the trial is not full functionality as indicated. That doesn't come until the upgrade is actually purchased. That's a little misleading, wouldn't you say, to tell us that the trial gives full functionality when it doesn't? "Diane Poremsky [MVP]" wrote: can you create other items (appointments etc)? did you activate it? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Doug W." Doug wrote in message ... The "New" icon is grayed out as are other ways to initiate creating a new message. My understanding of the trial upgrade was that it had full functionality. Can anyone assist? Email accounts are set up and mail has been received - just can't create new messages. |
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