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Printing: Outlook header missing



 
 
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  #51  
Old February 16th, 2007, 01:41 PM posted to microsoft.public.outlook.general
miggy
external usenet poster
 
Posts: 7
Default Printing: Outlook header missing

A cynical man might suggest this is a ploy to get us all buying office 2007 !!!

"Mad King Soup" wrote:

On 14 Feb, 12:09, miggy wrote:
Well its been almost 4 months now and no sign of a fix...

I wonder if behind the scenes microsoft and HP are pointing fingers at each
other and arguing as to who's fault it is



"CL-Irct" wrote:
Just to let everyone know, I ended up contacting HP about my LaserJet 2600N
color laser printer regarding this issue. A weeks ago, I went out to the
Microsoft Update website and chose "CUSTOM". Under that option, I found a
HARDWARE update for my printer (this update would not normally be applied on
the "EXPRESS"). After running that update, my "missing headers in Outlook"
problem APPEARS to be resolved.


I would recommend you check this out. If there isn't a fix for your (HP?)
printer, you might want to contact your printer manufacturer to let them know
about this issue.


Good Luck!


"Sue Mosher [MVP-Outlook]" wrote:


The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"miggy" wrote in ...
Sue,


I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)


many thanks again,


-M


"Sue Mosher [MVP-Outlook]" wrote:


Microsoft does not announce timetables for fixes.


"Mobilis" wrote in messagenews Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.


"miggy" wrote:


Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!


"Sue Mosher [MVP-Outlook]" wrote:


Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.


"miggy" wrote in messagenews Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.


many thanks


-M


"Sue Mosher [MVP-Outlook]" wrote:


There may be some issue related to IE7, but I haven't seen it pinned down precisely.


wrote in ooglegroups.com...
Sue,


I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will not print for drafts. One solution is to
print from the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
you print from the main Outlook view with the "Reading Pane" turning on
and without opening the email, the headers will print out fine.


However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when I print out
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2, Outlook 2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!


Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.- Hide quoted text -


- Show quoted text -


Well considering the same thing happens if you try to print to any
printer, or even to PDF, I reckon the HP connection is a red herring
anyway. But it is taking way too long, particularly since it looks
like this problem was reported during the Public Beta... Ho hum.


  #52  
Old February 27th, 2007, 09:18 PM posted to microsoft.public.outlook.general
Brandy Doherty[_2_]
external usenet poster
 
Posts: 2
Default Printing: Outlook header missing

Well I have just developed this problem after my bosses computer crashed and
I had to reintall everything. My own computer has nno problems but his has
had this problem for about three weeks. I hope it is resolved soon. It is
so frustrating, we are an accounting firm and like the law office having the
same problem we need that header to print without all these problems. If
anyone has any new suggestions please post them I have already tried all the
ones on here and the ones I could find on the website.

"miggy" wrote:

A cynical man might suggest this is a ploy to get us all buying office 2007 !!!

"Mad King Soup" wrote:

On 14 Feb, 12:09, miggy wrote:
Well its been almost 4 months now and no sign of a fix...

I wonder if behind the scenes microsoft and HP are pointing fingers at each
other and arguing as to who's fault it is



"CL-Irct" wrote:
Just to let everyone know, I ended up contacting HP about my LaserJet 2600N
color laser printer regarding this issue. A weeks ago, I went out to the
Microsoft Update website and chose "CUSTOM". Under that option, I found a
HARDWARE update for my printer (this update would not normally be applied on
the "EXPRESS"). After running that update, my "missing headers in Outlook"
problem APPEARS to be resolved.

I would recommend you check this out. If there isn't a fix for your (HP?)
printer, you might want to contact your printer manufacturer to let them know
about this issue.

Good Luck!

"Sue Mosher [MVP-Outlook]" wrote:

The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"miggy" wrote in ...
Sue,

I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)

many thanks again,

-M

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft does not announce timetables for fixes.

"Mobilis" wrote in messagenews Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.

"miggy" wrote:

Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.

"miggy" wrote in messagenews Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.

many thanks

-M

"Sue Mosher [MVP-Outlook]" wrote:

There may be some issue related to IE7, but I haven't seen it pinned down precisely.

wrote in ooglegroups.com...
Sue,

I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will not print for drafts. One solution is to
print from the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
you print from the main Outlook view with the "Reading Pane" turning on
and without opening the email, the headers will print out fine.

However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when I print out
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2, Outlook 2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!

Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.- Hide quoted text -

- Show quoted text -


Well considering the same thing happens if you try to print to any
printer, or even to PDF, I reckon the HP connection is a red herring
anyway. But it is taking way too long, particularly since it looks
like this problem was reported during the Public Beta... Ho hum.


  #53  
Old March 6th, 2007, 04:06 PM posted to microsoft.public.outlook.general
miggy
external usenet poster
 
Posts: 7
Default Printing: Outlook header missing

Perhaps the reason that microsoft are not fixing this urgently is because a
workaround exists: choose the option to view all emails as plain text
(instead of html) and the print is fine. problem is of course it looks WELL
NASTY in plain text.

looks like they just want us to buy office2007

"Brandy Doherty" wrote:

Well I have just developed this problem after my bosses computer crashed and
I had to reintall everything. My own computer has nno problems but his has
had this problem for about three weeks. I hope it is resolved soon. It is
so frustrating, we are an accounting firm and like the law office having the
same problem we need that header to print without all these problems. If
anyone has any new suggestions please post them I have already tried all the
ones on here and the ones I could find on the website.

"miggy" wrote:

A cynical man might suggest this is a ploy to get us all buying office 2007 !!!

"Mad King Soup" wrote:

On 14 Feb, 12:09, miggy wrote:
Well its been almost 4 months now and no sign of a fix...

I wonder if behind the scenes microsoft and HP are pointing fingers at each
other and arguing as to who's fault it is



"CL-Irct" wrote:
Just to let everyone know, I ended up contacting HP about my LaserJet 2600N
color laser printer regarding this issue. A weeks ago, I went out to the
Microsoft Update website and chose "CUSTOM". Under that option, I found a
HARDWARE update for my printer (this update would not normally be applied on
the "EXPRESS"). After running that update, my "missing headers in Outlook"
problem APPEARS to be resolved.

I would recommend you check this out. If there isn't a fix for your (HP?)
printer, you might want to contact your printer manufacturer to let them know
about this issue.

Good Luck!

"Sue Mosher [MVP-Outlook]" wrote:

The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"miggy" wrote in ...
Sue,

I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)

many thanks again,

-M

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft does not announce timetables for fixes.

"Mobilis" wrote in messagenews Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.

"miggy" wrote:

Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.

"miggy" wrote in messagenews Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.

many thanks

-M

"Sue Mosher [MVP-Outlook]" wrote:

There may be some issue related to IE7, but I haven't seen it pinned down precisely.

wrote in ooglegroups.com...
Sue,

I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will not print for drafts. One solution is to
print from the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
you print from the main Outlook view with the "Reading Pane" turning on
and without opening the email, the headers will print out fine.

However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when I print out
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2, Outlook 2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!

Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.- Hide quoted text -

- Show quoted text -

Well considering the same thing happens if you try to print to any
printer, or even to PDF, I reckon the HP connection is a red herring
anyway. But it is taking way too long, particularly since it looks
like this problem was reported during the Public Beta... Ho hum.


  #54  
Old March 6th, 2007, 04:17 PM posted to microsoft.public.outlook.general
miggy
external usenet poster
 
Posts: 7
Default Printing: Outlook header missing

Just thought whilst I was here i'd read the next thread down, and it contains
a fix that has been available since 17th feb 2007. thanks for not
crossposting!

http://support.microsoft.com/default.aspx/kb/931657

"Brandy Doherty" wrote:

Well I have just developed this problem after my bosses computer crashed and
I had to reintall everything. My own computer has nno problems but his has
had this problem for about three weeks. I hope it is resolved soon. It is
so frustrating, we are an accounting firm and like the law office having the
same problem we need that header to print without all these problems. If
anyone has any new suggestions please post them I have already tried all the
ones on here and the ones I could find on the website.

"miggy" wrote:

A cynical man might suggest this is a ploy to get us all buying office 2007 !!!

"Mad King Soup" wrote:

On 14 Feb, 12:09, miggy wrote:
Well its been almost 4 months now and no sign of a fix...

I wonder if behind the scenes microsoft and HP are pointing fingers at each
other and arguing as to who's fault it is



"CL-Irct" wrote:
Just to let everyone know, I ended up contacting HP about my LaserJet 2600N
color laser printer regarding this issue. A weeks ago, I went out to the
Microsoft Update website and chose "CUSTOM". Under that option, I found a
HARDWARE update for my printer (this update would not normally be applied on
the "EXPRESS"). After running that update, my "missing headers in Outlook"
problem APPEARS to be resolved.

I would recommend you check this out. If there isn't a fix for your (HP?)
printer, you might want to contact your printer manufacturer to let them know
about this issue.

Good Luck!

"Sue Mosher [MVP-Outlook]" wrote:

The best thing to do is subscribe to Microsoft Update.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"miggy" wrote in ...
Sue,

I know this may not be the right place, but would you be able to notify us
when a fix is available? if not, where is the best place to check for this
specific update (without having to wade through hundreds of unsorted lists?)

many thanks again,

-M

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft does not announce timetables for fixes.

"Mobilis" wrote in messagenews Does anyone know when Microsoft is going to fix this problem? I did notice
that Sue mentioned that microsoft is aware of the problem. I was wondering
if anyone has heard anything from microsoft as to when they might be able to
get the problem solved. I find it really odd that this problem has been
going on for months without any permanent solution.

"miggy" wrote:

Ironically, in the case of one customer, it was because they had Microsoft
Update enabled that they got IE7 (and hence the problem) in the first place!

"Sue Mosher [MVP-Outlook]" wrote:

Microsoft is aware of the problem, but there is no fix yet. Your best bet is to enable Microsoft Update on your machine so you'll get all fixes automatically.

"miggy" wrote in messagenews Sue - I wonder if you can tell me whether there is a fix available for this
IE7/2003 bug yet? Three customers have now reported the issue.

many thanks

-M

"Sue Mosher [MVP-Outlook]" wrote:

There may be some issue related to IE7, but I haven't seen it pinned down precisely.

wrote in ooglegroups.com...
Sue,

I think it's a widely-known issue that when using WordMail, the "To:,
From:" ,etc. headers will not print for drafts. One solution is to
print from the "Sent Items" folder (as you mentioned), or create a new
folder (I've named it "For Printing") and move your drafts there. If
you print from the main Outlook view with the "Reading Pane" turning on
and without opening the email, the headers will print out fine.

However, it seems that some people are talking about a totally separate
issue. For only some emails, the headers do not show when I print out
received emails or sent emails. I've tried turning WordMail on and
off, with no affect. Any ideas on why this is happening? I'm running
XP Pro 2002 SP2, Outlook 2003, and mainly use Firefox, although IE7 is
installed on my computer. Thanks for any input!

Sue Mosher [MVP-Outlook] wrote:
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.- Hide quoted text -

- Show quoted text -

Well considering the same thing happens if you try to print to any
printer, or even to PDF, I reckon the HP connection is a red herring
anyway. But it is taking way too long, particularly since it looks
like this problem was reported during the Public Beta... Ho hum.


  #55  
Old March 6th, 2007, 07:53 PM posted to microsoft.public.outlook.general
Mad King Soup Mad King Soup is offline
Member
 
First recorded activity by OfficeFrustration: Sep 2004
Location: London, England
Posts: 13
Default Printing: Outlook header missing

Interesting that they acknowledge it and have put together a hotfix on
the quiet. But why make it so hard to get?

On 6 Mar, 16:17, miggy wrote:
Just thought whilst I was here i'd read the next thread down, and it contains
a fix that has been available since 17th feb 2007. thanks for not
crossposting!

http://support.microsoft.com/default.aspx/kb/931657


  #56  
Old March 6th, 2007, 10:45 PM posted to microsoft.public.outlook.general
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Printing: Outlook header missing

Mad King Soup wrote:

Interesting that they acknowledge it and have put together a hotfix on
the quiet. But why make it so hard to get?


It seems no any harder to get than any other hotfix.
--
Brian Tillman
  #57  
Old March 9th, 2007, 10:33 PM posted to microsoft.public.outlook.general
Tom
external usenet poster
 
Posts: 1,359
Default Printing: Outlook header missing

Another work around, is select forward and then print the unsent Email.
--
Tom


"Michelle" wrote:

At times, when I forward or reply to an email then print it, the header is
missing. (Header prints on original email.) This only happens at times, but
just started 4 days ago after using Outlook for many years.

I checked Microsoft help and found information on "print styles" but do not
find this option anywhere. Am using Outlook Office Basic Edition 2003. Can
anyone help please? Perhaps "print styles" is not available with the Basic
Edition? Anyway to bring back headers when printing?
--
Thank you! Michelle

  #58  
Old March 12th, 2007, 03:04 PM posted to microsoft.public.outlook.general
Mad King Soup Mad King Soup is offline
Member
 
First recorded activity by OfficeFrustration: Sep 2004
Location: London, England
Posts: 13
Default Printing: Outlook header missing

Some of them you just download. No phone call, no support charges,
just the fix (ma'am)...

On 6 Mar, 22:45, "Brian Tillman" wrote:
Mad King Soup wrote:

Interesting that they acknowledge it and have put together a hotfix on
the quiet. But why make it so hard to get?


It seems no any harder to get than any other hotfix.
--
Brian Tillman



  #59  
Old March 13th, 2007, 12:00 PM posted to microsoft.public.outlook.general
[email protected]
external usenet poster
 
Posts: 1
Default Printing: Outlook header missing

On 12 Mar, 15:04, "Mad King Soup" wrote:
Some of them you just download. No phone call, no support charges,
just the fix (ma'am)...

On 6 Mar, 22:45, "Brian Tillman" wrote:



Mad King Soup wrote:


Interesting that they acknowledge it and have put together a hotfix on
the quiet. But why make it so hard to get?


It seems no any harder to get than any other hotfix.
--
Brian Tillman- Hide quoted text -


- Show quoted text -


You can also change a setting in Internet Explorer 7 to fix this
problem.

Open Internet Explorer
Go to Tools ... Internet Options ... Advanced
Scroll down to the Printing Section
Tick the box to Print background colours and images




  #60  
Old March 13th, 2007, 03:08 PM posted to microsoft.public.outlook.general
Mad King Soup Mad King Soup is offline
Member
 
First recorded activity by OfficeFrustration: Sep 2004
Location: London, England
Posts: 13
Default Printing: Outlook header missing

On 13 Mar, 12:00, wrote:
You can also change a setting in Internet Explorer 7 to fix this
problem.

Open Internet Explorer
Go to Tools ... Internet Options ... Advanced
Scroll down to the Printing Section
Tick the box to Print background colours and images


Can anyone confirm this allows you to print in Outlook without all the
shrinking/fitting-to-page? I've removed IE7 from my system pending a
fix so I can't check myself...

 




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