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Error code 0x8004210A



 
 
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  #1  
Old May 5th, 2010, 02:54 PM posted to microsoft.public.outlook.general
bj8842
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Posts: 1
Default Error code 0x8004210A


Task 'comcast.net - Receiving' reported error (0x8004210A) : 'The operation
timed out waiting for a response from the receiving (POP) server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

I tried to get help from Comcast live chat, but that was a waste of time!
  #2  
Old May 5th, 2010, 03:44 PM posted to microsoft.public.outlook.general
Brian Tillman [MVP-Outlook]
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Posts: 2,485
Default Error code 0x8004210A

"bj8842" wrote in message
...

Task 'comcast.net - Receiving' reported error (0x8004210A) : 'The operation
timed out waiting for a response from the receiving (POP) server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

I tried to get help from Comcast live chat, but that was a waste of time!


This indicates that Outlook cannot reach the POP server. Either the server is
really down (you could check using telnet), your firewall is blocking it, your
AV program is blocking it, or you have a Windows networking issue. None of
these problems are Outlook's fault.
--
Brian Tillman [MVP-Outlook]

  #3  
Old May 6th, 2010, 01:50 AM posted to microsoft.public.outlook.general
VanguardLH[_2_]
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Posts: 4,113
Default Error code 0x8004210A

bj8842 wrote:

Task 'comcast.net - Receiving' reported error (0x8004210A) : 'The operation
timed out waiting for a response from the receiving (POP) server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

I tried to get help from Comcast live chat, but that was a waste of time!


Is this an immediate error generated by Outlook during a mail poll to your
sending mail host? That would be a problem with your sending mail host
(i.e., Comcast's SMTP server). Or is this contained in an e-mail that you
get back as an NDR (non-delivery report)? That would be a problem with a
non-responsive receiving mail host; i.e., your sending mail host (Comcast)
can't get a mail session established with the recipient's mail server.

Using Comcast's chat requires more fortitude in you trying to resolve the
problem than of a Comcast chat rep to end the chat. In fact, initial
responses are almost bot-like, so much so that I suspect they use a bot to
pickup keywords and make guesses from a database of responses. Often the
initial response is some superflous "Hi, how you doing" crap with the next 1
or 2 responses being off target because the keywords in your responses don't
match up with a relative article in their database. Then a real rep steps
in after 2 to 3 responses from you where you see a pause as they then read
through the text that has transpired so far. If the 1st reply is off, I
simply say "Did you READ my text" and keep repeating that response when they
can't manage to stay focused. It seems you have to jar them into actually
reading what you write. Also be sure to add a "You there?" or "(ping - keep
alive)" reply within 2 minutes of blank time to ensure their chat server
doesn't timeout the session and cut you off. Even if they say they have to
leave temporarily to find an answer, send the keep-alive post to prevent you
losing the chat. You need to push hard but politely when dealing with their
chat reps. You also need to recognize when a chat rep is ignorant of your
problem, end that chat, and try again hoping the next chat rep is more
intelligent or more resourceful.
 




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