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#1
March 12th, 2008, 10:17 PM
posted to microsoft.public.office.setup
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Can not open setup file to install a genuine downloaded Office 200
I purchased Office 2007Ultimate through a Microsoft website called
'itsnotcheating.com.au' in April 2007. Because it was through this website i had to download the setup file of the program. When i installed it the first time everything worked fine, but i now want to install this program onto a second computer. When i click on the setup file (that i have put onto the second computer) the program says 'extracting file' which it runs through perfectly and then finishes, but then nothing happens after that. No error message comes up or anything. It just doesn't do anything beyond 'extracting files' has finished. I have contacted Microsoft to make sure that i can install it on a second computer and they said that is fine. I am not sure what to do. Please help! The computer is running Windows XP Premium 
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#2
March 12th, 2008, 10:26 PM
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Can not open setup file to install a genuine downloaded Office 200
You'll have to contact the seller and request a new
copy of the file you originally acquired. -- Carey Frisch Microsoft MVP Windows Shell/User --------------------------------------------------------------- "Steve" wrote in message ... I purchased Office 2007Ultimate through a Microsoft website called 'itsnotcheating.com.au' in April 2007. Because it was through this website i had to download the setup file of the program. When i installed it the first time everything worked fine, but i now want to install this program onto a second computer. When i click on the setup file (that i have put onto the second computer) the program says 'extracting file' which it runs through perfectly and then finishes, but then nothing happens after that. No error message comes up or anything. It just doesn't do anything beyond 'extracting files' has finished. I have contacted Microsoft to make sure that i can install it on a second computer and they said that is fine. I am not sure what to do. Please help! The computer is running Windows XP Premium
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#3
March 12th, 2008, 11:04 PM
posted to microsoft.public.office.setup
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Can not open setup file to install a genuine downloaded Office 200
On 12/03/2008 in message
Steve wrote: I purchased Office 2007Ultimate through a Microsoft website called 'itsnotcheating.com.au' in April 2007. That's a MSFT website? Their corporate identity has slipped a bit. Is the file you down-loaded a compressed file, e.g. run it to decompress it then run setup from the decompressed files? -- Jeff Gaines
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#4
March 13th, 2008, 03:18 AM
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Can not open setup file to install a genuine downloaded Office
I'm not 100% sure what you mean, but i can do have an option to compress the
file, so i guess that would make it a decompressed file right? Sorry mate that's the best i've got. Also, yesterday i have to uninstall and reinstall Office 07 on the original computer and it all worked fine, which leads me to believe that the setup file is ok? Cheers Steve That's a MSFT website? Their corporate identity has slipped a bit. Is the file you down-loaded a compressed file, e.g. run it to decompress it then run setup from the decompressed files? -- Jeff Gaines
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