If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
activation error pro edition office 2003
Hello All,
I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#3
|
|||
|
|||
activation error pro edition office 2003
DL, Yes, I was instructed on how to reset the pc to it's original state. This
was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#4
|
|||
|
|||
activation error pro edition office 2003
Are you sure what you are seeing is not a trial version of Office 2003?
Since if you reset the system to its origonal state the Office you installed would'nt have been present. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#5
|
|||
|
|||
activation error pro edition office 2003
geoff
Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#6
|
|||
|
|||
activation error pro edition office 2003
Peter both you and DL replied with the same follow-up question.
I uninstalled the Office Trial Edition and subsequently installed Office Pro purchased through an online store. After resettling the pc I believe the Office Pro is what remains as Power Point and the numerous Office Tools remain. Perhaps the pc has two registrations versions in a data file that is causing this problem? ~ geoff "Peter Foldes" wrote: geoff Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#7
|
|||
|
|||
activation error pro edition office 2003
If you reset the PC to its original state the Office Trial would exist,
whereas your Office installation would not "~ geoff" wrote in message ... Peter both you and DL replied with the same follow-up question. I uninstalled the Office Trial Edition and subsequently installed Office Pro purchased through an online store. After resettling the pc I believe the Office Pro is what remains as Power Point and the numerous Office Tools remain. Perhaps the pc has two registrations versions in a data file that is causing this problem? ~ geoff "Peter Foldes" wrote: geoff Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#8
|
|||
|
|||
activation error pro edition office 2003
DL: follow your thinking here. Do you suggest that I unistall the Trial
Version as I wanted to do originally THEN reinstall the complete Pro Office? If so, are there installation FAQs I can follow in these usergroups to make the process easier? ~ geoff "DL" wrote: If you reset the PC to its original state the Office Trial would exist, whereas your Office installation would not "~ geoff" wrote in message ... Peter both you and DL replied with the same follow-up question. I uninstalled the Office Trial Edition and subsequently installed Office Pro purchased through an online store. After resettling the pc I believe the Office Pro is what remains as Power Point and the numerous Office Tools remain. Perhaps the pc has two registrations versions in a data file that is causing this problem? ~ geoff "Peter Foldes" wrote: geoff Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#9
|
|||
|
|||
activation error pro edition office 2003
I'm actually unsure as to whether your retail edition can simply be
installed (with its key) to convert the trial. If you are able to remove the trial edition, as you did before, then install from your cd it might be easier. http://www.microsoft.com/office/trial/convert.mspx may give some insight Note the point where it states editions should be the same "~ geoff" wrote in message ... DL: follow your thinking here. Do you suggest that I unistall the Trial Version as I wanted to do originally THEN reinstall the complete Pro Office? If so, are there installation FAQs I can follow in these usergroups to make the process easier? ~ geoff "DL" wrote: If you reset the PC to its original state the Office Trial would exist, whereas your Office installation would not "~ geoff" wrote in message ... Peter both you and DL replied with the same follow-up question. I uninstalled the Office Trial Edition and subsequently installed Office Pro purchased through an online store. After resettling the pc I believe the Office Pro is what remains as Power Point and the numerous Office Tools remain. Perhaps the pc has two registrations versions in a data file that is causing this problem? ~ geoff "Peter Foldes" wrote: geoff Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
#10
|
|||
|
|||
activation error pro edition office 2003
I'll try to convert the trial & install from my retail cd.
I'll report back with my procress! ~ geoff "DL" wrote: I'm actually unsure as to whether your retail edition can simply be installed (with its key) to convert the trial. If you are able to remove the trial edition, as you did before, then install from your cd it might be easier. http://www.microsoft.com/office/trial/convert.mspx may give some insight Note the point where it states editions should be the same "~ geoff" wrote in message ... DL: follow your thinking here. Do you suggest that I unistall the Trial Version as I wanted to do originally THEN reinstall the complete Pro Office? If so, are there installation FAQs I can follow in these usergroups to make the process easier? ~ geoff "DL" wrote: If you reset the PC to its original state the Office Trial would exist, whereas your Office installation would not "~ geoff" wrote in message ... Peter both you and DL replied with the same follow-up question. I uninstalled the Office Trial Edition and subsequently installed Office Pro purchased through an online store. After resettling the pc I believe the Office Pro is what remains as Power Point and the numerous Office Tools remain. Perhaps the pc has two registrations versions in a data file that is causing this problem? ~ geoff "Peter Foldes" wrote: geoff Was the Off Trial Edition re-installed when you did your HP recovery? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "~ geoff" wrote in message ... DL, Yes, I was instructed on how to reset the pc to it's original state. This was accomplished by pressing a Control key and one of the Function keys (F3 or F4?) during start up. This worked out just fine and I did NOT need to reinstall any software. The problems with Office 2003 Pro began after this event - that was asking for the product key again but not accepting it and shutting down. ~ geoff "DL" wrote: What does resetting invisible partition mean? and how did you accomplish this? It was probably the recovery partition, that enables the PC to be restored to its origonal state. I hope you have some other means of doing that. "~ geoff" ~ wrote in message ... Hello All, I recently installed the Professional version of Office 2003 onto my daughter's new laptop pc. In fact this was a Christmas present so I installed the software, opened and activated Word, then ran updates on the suite before wrapping up the pc. Well after she happily opened the pc and a few days later tried to launch Word, a small Windows installer window pops up and an the activation window is seen asking for the 25 character product key! I had already taken care of that task the week before. I then re-enter the PK and I'm essentially in a loop. After clicking enter the same window reappears. When I click cancel the application closes. A clue to this trouble may be this pc is a Dell that I had to reset the invisible partition that Dell hadn't told me of before purchasing. The resetting of the partition was simple enough and I didn't need to reinstall the software, including Office I had installed. |
Thread Tools | |
Display Modes | |
|
|