If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Office 2010 rtm configures everytime
Installed office 2010 rtm and every I reboot the computer windows box appears
configuring Office. Also everytime I start any Office program that starts the Office configuring box. Also cannot install BCM 2010 beta as message indicates I donot have right Office version installed same with outlook connector. All programs work if I wait for configure box to disappear or I just cancel it. I have uninstalled and reinstalled still the same. Windows 7 ultimate 32, 4GB Original Office was 2007 ultimate |
#2
|
|||
|
|||
Office 2010 rtm configures everytime
Dear Partner, I understand that the configuration prompt always appears when restarting computer and opening Office applications after installing Office 2010 on Windows 7. In addition, you have uninstalled and reinstalled Office 2010 but the issue remains. If there has been any misunderstanding, please let me know. I would like to explain that this issue may occur if multiple versions of Office are installed on the same system or the previous version of Office is not removed completely. Since the client was originally installed with Office 2007, I recommend we follow the steps below to remove previous version of Office: 1. Download and install the Windows Installer Cleanup Utility. http://download.microsoft.com/downlo...8-80E8-983A48D 5E1BD/msicuu2.exe 2. After you install the Windows Installer CleanUp Utility, click Start menu - All Programs - Windows Install Clean Up. 3. Highlight Microsoft Office 2007 entry and other version of Office program in the list and then click Remove. Quit the Utility. Note: If you have got any other old or redundant office entries such as Office 2003 or other Office stand alone products such as Visio in the list, please remove them together. 4. Close all applications. If the issue still remains after steps above, please refer to the following article to delete the registry keys: How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Have a nice day. Best regards, Steven Du Microsoft Online Partner Support -------------------- | From: =?Utf-8?B?QWxsYW4=?= | Subject: Office 2010 rtm configures everytime | Date: Sat, 1 May 2010 01:02:01 -0700 | | Installed office 2010 rtm and every I reboot the computer windows box appears | configuring Office. Also everytime I start any Office program that starts the | Office configuring box. Also cannot install BCM 2010 beta as message | indicates I donot have right Office version installed same with outlook | connector. | All programs work if I wait for configure box to disappear or I just cancel | it. | I have uninstalled and reinstalled still the same. | Windows 7 ultimate 32, 4GB | Original Office was 2007 ultimate | | | |
#3
|
|||
|
|||
Office 2010 rtm configures everytime
Since I posted last message I have stopped it from configuring on startup
HKEY_CLASSES_ROOT\.aw had no permissions also HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.docx and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.msg were causing problems with outlook (no permissions set) and now outlook connector installed. The above were found by looking at error logs Now no configure at startup with Outlook, Powerpoint and Publisher But excell,Word and Access all start with configuring I have Office Accounting 2009 could this be a problem I ""steven du"" wrote: Dear Partner, I understand that the configuration prompt always appears when restarting computer and opening Office applications after installing Office 2010 on Windows 7. In addition, you have uninstalled and reinstalled Office 2010 but the issue remains. If there has been any misunderstanding, please let me know. I would like to explain that this issue may occur if multiple versions of Office are installed on the same system or the previous version of Office is not removed completely. Since the client was originally installed with Office 2007, I recommend we follow the steps below to remove previous version of Office: 1. Download and install the Windows Installer Cleanup Utility. http://download.microsoft.com/downlo...8-80E8-983A48D 5E1BD/msicuu2.exe 2. After you install the Windows Installer CleanUp Utility, click Start menu - All Programs - Windows Install Clean Up. 3. Highlight Microsoft Office 2007 entry and other version of Office program in the list and then click Remove. Quit the Utility. Note: If you have got any other old or redundant office entries such as Office 2003 or other Office stand alone products such as Visio in the list, please remove them together. 4. Close all applications. If the issue still remains after steps above, please refer to the following article to delete the registry keys: How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Have a nice day. Best regards, Steven Du Microsoft Online Partner Support -------------------- | From: =?Utf-8?B?QWxsYW4=?= | Subject: Office 2010 rtm configures everytime | Date: Sat, 1 May 2010 01:02:01 -0700 | | Installed office 2010 rtm and every I reboot the computer windows box appears | configuring Office. Also everytime I start any Office program that starts the | Office configuring box. Also cannot install BCM 2010 beta as message | indicates I donot have right Office version installed same with outlook | connector. | All programs work if I wait for configure box to disappear or I just cancel | it. | I have uninstalled and reinstalled still the same. | Windows 7 ultimate 32, 4GB | Original Office was 2007 ultimate | | | . |
#4
|
|||
|
|||
Office 2010 rtm configures everytime
Still had no reply to previous post, now seen a post by BillB on 5/25/2010
with similar problem. "Allan" wrote: Since I posted last message I have stopped it from configuring on startup HKEY_CLASSES_ROOT\.aw had no permissions also HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.docx and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.msg were causing problems with outlook (no permissions set) and now outlook connector installed. The above were found by looking at error logs Now no configure at startup with Outlook, Powerpoint and Publisher But excell,Word and Access all start with configuring I have Office Accounting 2009 could this be a problem I ""steven du"" wrote: Dear Partner, I understand that the configuration prompt always appears when restarting computer and opening Office applications after installing Office 2010 on Windows 7. In addition, you have uninstalled and reinstalled Office 2010 but the issue remains. If there has been any misunderstanding, please let me know. I would like to explain that this issue may occur if multiple versions of Office are installed on the same system or the previous version of Office is not removed completely. Since the client was originally installed with Office 2007, I recommend we follow the steps below to remove previous version of Office: 1. Download and install the Windows Installer Cleanup Utility. http://download.microsoft.com/downlo...8-80E8-983A48D 5E1BD/msicuu2.exe 2. After you install the Windows Installer CleanUp Utility, click Start menu - All Programs - Windows Install Clean Up. 3. Highlight Microsoft Office 2007 entry and other version of Office program in the list and then click Remove. Quit the Utility. Note: If you have got any other old or redundant office entries such as Office 2003 or other Office stand alone products such as Visio in the list, please remove them together. 4. Close all applications. If the issue still remains after steps above, please refer to the following article to delete the registry keys: How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature http://support.microsoft.com/default...b;EN-US;928218 Have a nice day. Best regards, Steven Du Microsoft Online Partner Support -------------------- | From: =?Utf-8?B?QWxsYW4=?= | Subject: Office 2010 rtm configures everytime | Date: Sat, 1 May 2010 01:02:01 -0700 | | Installed office 2010 rtm and every I reboot the computer windows box appears | configuring Office. Also everytime I start any Office program that starts the | Office configuring box. Also cannot install BCM 2010 beta as message | indicates I donot have right Office version installed same with outlook | connector. | All programs work if I wait for configure box to disappear or I just cancel | it. | I have uninstalled and reinstalled still the same. | Windows 7 ultimate 32, 4GB | Original Office was 2007 ultimate | | | . |
Thread Tools | |
Display Modes | |
|
|