If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
IRM Permission Disappeared in .xls file
Hello,
I have a very important .xls file (created in Excel 2003) that I had protected using my MS Passport account with IRM. I have opened it many times in the past in both Excel 2003 and 2007. Now, when I try to open it, I am told that I do not have credentials that allow me to open this workbook, but that I can request updated permission from MYSELF. Of course, to update permissions, I need to be able to open the file in the first place. No other users that might have had permission can open the file either. PLEASE HELP! Thanks |
#2
|
|||
|
|||
IRM Permission Disappeared in .xls file
Hi Brian,
I have the exactly same problem with you. And it starts from Nov 18, 2009 I am discussing with Microsoft support team at the moment. Have you got any solution for this? Thanks, Steve |
#3
|
|||
|
|||
IRM Permission Disappeared in .xls file
Hi Brian,
I have the exactly same problem with you. And it started from Nov 18, 2009 (Australia Time) I am discussing with Microsoft support team at the moment. Have you got any solution for this? Thanks, Steve |
#4
|
|||
|
|||
IRM Permission Disappeared in .xls file
Hi Brian,
I have the exactly same problem with you. And it started from Nov 18, 2009 I am discussing with Microsoft support team at the moment. Have you got any solution for this? Thanks, Steve |
#5
|
|||
|
|||
IRM Permission Disappeared in .xls file
Nothing yet.
There is another user on the microsoft.public.office.misc newsgroup who had the exaxt same problem at about the same day as well. "SangYun Won" wrote in message ... Hi Brian, I have the exactly same problem with you. And it started from Nov 18, 2009 I am discussing with Microsoft support team at the moment. Have you got any solution for this? Thanks, Steve |
#6
|
|||
|
|||
IRM Permission Disappeared in .xls file
I also have this problem and I posted it to the General Forum. No reply other
than the one saying someone else has this problem. This cant be a coincidence that so many have it, starting on the same day. If anyone finds a result, let us all know. |
#7
|
|||
|
|||
IRM Permission Disappeared in .xls file
Hi Daisy,
I've actually installed new Windows XP S2 + Office 7 ultimate. And there were no additional updates. It means, the system is a fresh condition without any recent updates. Unfortunately, the result was the same. By the way, when I installed my credentials into the new system again, it says that I can only use the same credentials for 28 computers and now I left only 1 time. what does this mean? Thanks, Steve On Nov 20, 5:38*pm, ("Daisy Cao [MSFT]") wrote: Hi Brian, Steve, Paul, If you all got the issue recently, please help check if you have Automatic Update enabled, some times, the update may be conflict to some third party software on your machine and cause unexpected result. You may remove all updates for Windows and Office after the day that the issue occurred, if there is any update, don't hesitate to reply here, I will report the issue immediately for you. Thank you for the time and effort the issue, hope we can figure out the root cause soon. Regards, Daisy Cao MCSE, MCSA, MCDBA Microsoft Online Partner Support |
#8
|
|||
|
|||
IRM Permission Disappeared in .xls file
Daisy,
I checked updates and I have none between the date of last file access and the problem occurring. I am running Windows 7 and Office 2007 on the machine the file was created on. I also copied the file to my flash drive and tried to open it on my laptop running Windows 7 and Office 2010 Beta with the same result. I also tried to open it on a Windows XP / Office 2007 machine with the same result. If there is anything else you can think of trying, I will be game. Paul E. Brown Jr., MCITP, MCSE |
#9
|
|||
|
|||
IRM Permission Disappeared in .xls file
Daisy,
The only update I received before November 18th was the Definition Update for Windows Defender - KB915597 (Definition 1.69.995.0), but it run a few minutes earlier than my last use of my protected excel file (it run 8:02 a.m. and my last access to my excel file was 8:30 a.m.). Is It possible that this caused caused problems after reboot? I don't think so... |
#10
|
|||
|
|||
IRM Permission Disappeared in .xls file
"Rodrigo Martensen" wrote: Daisy, The only update I received before November 18th was the Definition Update for Windows Defender - KB915597 (Definition 1.69.995.0), but it run a few minutes earlier than my last use of my protected excel file (it run 8:02 a.m. and my last access to my excel file was 8:30 a.m.). Is It possible that this caused caused problems after reboot? I don't think so... |
Thread Tools | |
Display Modes | |
|
|