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Can't uninstall Home and Student 2007 nor activate



 
 
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  #1  
Old November 16th, 2008, 05:11 PM posted to microsoft.public.office.setup
Kimberley
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Posts: 8
Default Can't uninstall Home and Student 2007 nor activate

I downloaded a trial version of Microsoft Office Home and Student 2007. I
bought the disk and tried to use that product key to convert the trial, the
product key was accepted but then I received an error message that the
installation would not complete. I receive a similar message if I try to
uninstall the trial (uninstall would not complete). So I cannot convert my
trial, nor uninstall it and am at a loss of what to do next.
  #2  
Old November 16th, 2008, 07:14 PM posted to microsoft.public.office.setup
DL
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Posts: 8,442
Default Can't uninstall Home and Student 2007 nor activate

You should have uninstalled the trial, then rebooted, before installing from
your CD, you'll now have to use this
http://support.microsoft.com/kb/928218/en-us

"Kimberley" wrote in message
news
I downloaded a trial version of Microsoft Office Home and Student 2007. I
bought the disk and tried to use that product key to convert the trial,
the
product key was accepted but then I received an error message that the
installation would not complete. I receive a similar message if I try to
uninstall the trial (uninstall would not complete). So I cannot convert
my
trial, nor uninstall it and am at a loss of what to do next.



  #3  
Old November 16th, 2008, 09:44 PM posted to microsoft.public.office.setup
Kimberley
external usenet poster
 
Posts: 8
Default Can't uninstall Home and Student 2007 nor activate

Thanks. I thought I could just activate the trial, but I was unable to. I
found the page you referred me to after I posted my question.
 




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