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#1
August 9th, 2007, 03:10 PM
posted to microsoft.public.office.setup
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"installation source for this product is not available....
I tried Office 2007 but found it so unstable that I had to un-install it. Now
I can no longer work in OfficeXP nor can I repair or reinstall it. I get the following error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." What does this mean? And what do I have to do to get back up and running? I have a copy of my original disk and, in times past, have had no trouble running it. I have three months work invested in an Excel spreadsheet and can no longer work with it. This is catastrophic for me! -- Ellis Traub 
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#2
August 9th, 2007, 03:38 PM
posted to microsoft.public.office.setup
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"installation source for this product is not available....
If you have your product code number, use the Cleanup utility.
Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Ellis" wrote in message ... I tried Office 2007 but found it so unstable that I had to un-install it. Now I can no longer work in OfficeXP nor can I repair or reinstall it. I get the following error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." What does this mean? And what do I have to do to get back up and running? I have a copy of my original disk and, in times past, have had no trouble running it. I have three months work invested in an Excel spreadsheet and can no longer work with it. This is catastrophic for me! -- Ellis Traub
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#3
August 9th, 2007, 05:50 PM
posted to microsoft.public.office.setup
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"installation source for this product is not available....
Mary:
Thanks for the response. I have a 6/12/06 version of the Windows Installer Cleaner Utility which I did use to get rid of Office2007. I do have a product code for OfficeXP but have been fearful of uninistalling that in case I still can't access the installer. So, okay, I'll use the new Installer Clearner Utility to clean out the references to OfficeXP as well and then try again to install it. Thanks again. I'll let you know if this does the trick. -- Ellis Traub "Mary Sauer" wrote: If you have your product code number, use the Cleanup utility. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Ellis" wrote in message ... I tried Office 2007 but found it so unstable that I had to un-install it. Now I can no longer work in OfficeXP nor can I repair or reinstall it. I get the following error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." What does this mean? And what do I have to do to get back up and running? I have a copy of my original disk and, in times past, have had no trouble running it. I have three months work invested in an Excel spreadsheet and can no longer work with it. This is catastrophic for me! -- Ellis Traub
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#4
August 10th, 2007, 03:58 PM
posted to microsoft.public.office.setup
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"installation source for this product is not available....
I heard that it was not good to use the Windows Install Cleanup Utility to
uninstall MS2007. Have you tried going Startup, Programs (All), PC Help & Tools and System Restore? Go back to a date when you had your computer working to the way you liked it. -- Softly Speaking "Ellis" wrote: Mary: Thanks for the response. I have a 6/12/06 version of the Windows Installer Cleaner Utility which I did use to get rid of Office2007. I do have a product code for OfficeXP but have been fearful of uninistalling that in case I still can't access the installer. So, okay, I'll use the new Installer Clearner Utility to clean out the references to OfficeXP as well and then try again to install it. Thanks again. I'll let you know if this does the trick. -- Ellis Traub "Mary Sauer" wrote: If you have your product code number, use the Cleanup utility. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Ellis" wrote in message ... I tried Office 2007 but found it so unstable that I had to un-install it. Now I can no longer work in OfficeXP nor can I repair or reinstall it. I get the following error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." What does this mean? And what do I have to do to get back up and running? I have a copy of my original disk and, in times past, have had no trouble running it. I have three months work invested in an Excel spreadsheet and can no longer work with it. This is catastrophic for me! -- Ellis Traub
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#5
August 10th, 2007, 04:46 PM
posted to microsoft.public.office.setup
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"installation source for this product is not available....
Cottage:
Tnanks for your response. I guess that's as good a plan as any. Before I try the Cleaner on OfficeXP and find out I can't reinstall. If that doesn't work, then I'll try the reinstall. -- Ellis Traub "Cottage" wrote: I heard that it was not good to use the Windows Install Cleanup Utility to uninstall MS2007. Have you tried going Startup, Programs (All), PC Help & Tools and System Restore? Go back to a date when you had your computer working to the way you liked it. -- Softly Speaking "Ellis" wrote: Mary: Thanks for the response. I have a 6/12/06 version of the Windows Installer Cleaner Utility which I did use to get rid of Office2007. I do have a product code for OfficeXP but have been fearful of uninistalling that in case I still can't access the installer. So, okay, I'll use the new Installer Clearner Utility to clean out the references to OfficeXP as well and then try again to install it. Thanks again. I'll let you know if this does the trick. -- Ellis Traub "Mary Sauer" wrote: If you have your product code number, use the Cleanup utility. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Ellis" wrote in message ... I tried Office 2007 but found it so unstable that I had to un-install it. Now I can no longer work in OfficeXP nor can I repair or reinstall it. I get the following error message: "The installation source for this product is not available. Verify that the source exists and that you can access it." What does this mean? And what do I have to do to get back up and running? I have a copy of my original disk and, in times past, have had no trouble running it. I have three months work invested in an Excel spreadsheet and can no longer work with it. This is catastrophic for me! -- Ellis Traub
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